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DemandFactor

👥 11-50Digital MarketingAdvertisingLead GenerationEmail MarketingBrand MarketingContent CreatorsMarketingContent Marketing💼 Private Company
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DemandFactor is a B2B demand generation and performance marketing company helping businesses achieve success through our full-funnel, flexible, and scalable solutions. We deliver our services in-house using our proprietary, triple-verified, first-party data with 99% accuracy. We focus on increasing brand awareness, accelerating engagement, and generating leads for our clients. As a company with a strong customer-centric approach, DemandFactor is revolutionizing the B2B tech industry by aligning our success with our clients'. Our tech stack includes WordPress, Google Tag Manager, and Cloudflare CDN, and utilizes technologies like Apple Mobile Web Clips Icon, Google Font API, and various other tools. We leverage data-driven strategies and a collaborative internal environment. Currently, DemandFactor offers remote opportunities, with this Client Success Representative opening being one of them. We are a growing company based in Miami, Florida, and have a team of 11-50 employees. DemandFactor was founded in 2022 and is privately held. Our focus on performance and data-driven solutions have made us one of the top digital marketing companies in the United States.

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Jobs at this company:

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🔥 Agency Team Client Success Representative (Remote)
Posted 12 days ago
  • Ability to manage multiple agency accounts and projects simultaneously.
  • Experience in client success, sales development, or a related field.
  • Strong interpersonal and communication skills to establish and maintain relationships.
  • Proficiency in CRM software and other client management tools.
  • Excellent organizational skills and attention to detail.
  • A proactive, self-motivated approach to problem-solving.
  • Experience in event planning is a plus.
  • Ability to collaborate effectively across teams.
  • Customer-focused mindset with strong analytical skills.
  • Act as the primary contact for B2B agencies, addressing their needs and ensuring a seamless experience.
  • Foster strong, long-term relationships that contribute to agency retention and satisfaction.
  • Provide ongoing support to agencies to maximize their success with our services.
  • Conduct outreach efforts to establish connections with potential B2B agencies and generate new opportunities.
  • Expand our network by identifying and securing partnerships with new agencies.
  • Develop strategies to drive growth within existing agency relationships.
  • Assist in planning and executing events such as in-person meetings, webinars, and networking sessions for agency clients.
  • Work closely with internal teams to ensure events are well-organized and align with business goals.
  • Conduct research to identify industry trends and potential partners, contributing to targeted outreach strategies.
  • Collaborate with agencies to explore new opportunities and expand service offerings within existing accounts.
  • Provide follow-up communications to ensure agency satisfaction and uncover additional partnership opportunities.
  • Assist senior team members in daily activities, supporting overall business objectives.
Posted 12 days ago
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🔥 Client Success Representative (Remote)
Posted 14 days ago

🔍 Customer Success

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment
  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.
Posted 14 days ago
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