Finary

👥 1-10💰 $2,414,154 Crowdfunding almost 3 years agoFinancial ServicesPersonal FinanceWealth ManagementFinTech💼 Private Company
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Finary is revolutionizing personal finance by building a one-stop platform for wealth management. Launched in 2020 and based in Paris, France, we empower users to track assets, manage budgets, invest, and learn about finance. Our platform is built on technologies including Viewport Meta, Google Tag Manager, and Google Maps, with a focus on user experience, performance, and ease of use. We are a small but rapidly growing company with a team of A-players committed to delivering cutting-edge products. Our culture is intense but rewarding, offering a thrilling and motivating environment where you can have a real impact. Our stack also includes SPF, Common Crawl, SSL by Default, HSTS, Mobile Non Scaleable Content, Organization Schema, and Sitelinks Search Box. Our mission is to empower everyone to live the life they've always dreamt of through smart investing. We are backed by leading investors like Y Combinator, Speedinvest, and founders from companies like Qonto and Bitpanda, and have secured €12.3M in funding to fuel our growth. We are a hybrid remote company, with an office in the heart of Paris where we gather every 6 weeks. We focus on the customer experience, and our Customer Care team is critical in the Finary journey. We offer a competitive compensation package and the opportunity to grow in a company that values initiative, empathy, and a proactive approach to problem-solving.

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📍 France

🧭 Full-Time

🔍 Fintech

  • Native in French with impeccable grammar & fluent in English.
  • 3+ years in a customer support or customer care role in a fast-paced environment.
  • Are a team player, are humble, open to challenges, and like to help others grow.
  • Like to take initiative and find creative solutions to challenges.
  • Have an empathetic and serene state of mind.
  • Have good financial knowledge and are an investor yourself.
  • Be the first point of contact for our customers and ensure excellent customer experience during our rapid growth. This will take place via email, chat, calls, and on our forum.
  • Enhance our help center and our internal knowledge base.
  • Work with Product on an ongoing basis to improve Finary.
  • Improve processes to support our growth while keeping a high-quality service.

Communication SkillsCustomer serviceRESTful APIsCustomer supportEnglish communication

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