- Support strategic accounts, identifying requirements, researching technical solutions, and presenting & demonstrating technical solutions.
- Follow up with prospects to identify key customer requirements, providing appropriate levels of information at the right time for interested prospects.
- Educate prospects on PQShield’s products and technology, including assisting with creating customer facing demos.
- Document technical communication with customers, creating Q&A documents, Statements of Work, quick start guides and similar.
- Identify the technical steps necessary to close opportunities, and work with the Engineering Team to bring those customers on board quickly.
- Ensure that the Engineering Team understands customer requirements and timelines.
- Collaborate with Sales and Marketing Team members on a strategic sales approach.
- Provide clear feedback from customers and prospects to the Management and Engineering Team to help evolve messaging and product positioning.
- Ensure successful follow through of the sales cycle by maintaining accurate technical information using tools including Google Workspace, Hubspot, Jira, GitHub, etc.