- Participate and lead technical design workshops with customers
- Design, Configure and Implement our platform
- Customer training and enablement
- Drive product adoption and usage
- Ensure customers are wildly successful and renewing and referenceable
- Troubleshoot and resolve production issues
- Stay current with the latest tools and methodologies; share knowledge by clearly articulating results and ideas to key decision makers
- Be the voice of the customer with engineering, product management and rest of the company
Project ManagementScripting