- Manage Division Managers, the Project Team, and the ERP Specialist.
- Coach Division Managers through regular 1:1s, performance conversations, and development planning.
- Delegate division ownership and hold managers accountable for agreed KPIs and commitments.
- Own aggregate division performance, including revenue per FTE, utilization, realization, and growth metrics.
- Collaborate with the Operations Manager on capacity planning, workload balancing, and resourcing decisions.
- Ensure client commitments are delivered on time and to standard, and guide managers through complex or at-risk engagements.
- Drive the shift from report delivery to proactive advisory and help managers identify cross-sell and service-expansion opportunities.
- Lead AI adoption across the production organization through training, use-case rollout, and adoption tracking.
- Coordinate priorities and projects with the Director of Technical Accounting.
- Represent production needs, constraints, and resourcing decisions to the Sr. Director & Head of BKA.
Project ManagementPeople ManagementAccounting+2 more