Pixel Machinery

Pixel Machinery is a boutique consultancy providing business solutions, IT Support, and customized software.

11-50 employees

Founded 2013

Consulting

Private Company

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Consulting Web Development Mobile Apps Information Technology Software

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions2

United StatesFull-TimeTechnology ConsultancyPosted

Technical Account Manager

Serve as the primary point of contact for a portfolio of clients, building long-term, trusted relationships.
Partner with client leadership and stakeholders to align IT strategy with business objectives.
Support renewal and retention efforts by ensuring client satisfaction and demonstrating ROI.
Proactively identify and define opportunities to increase client revenue through expanded service and software offerings.
Act as a technical SME, advising clients on best practices for IT infrastructure, SaaS applications, security, and automation.
Conduct regular check-ins, quarterly business reviews, and success planning sessions with clients.
Coordinate with internal technical teams to ensure successful delivery of services and resolution of escalated issues.

NetworkingCustomer SuccessGoogle Workspace

Showing 1 of 2 positions

About Pixel Machinery

Pixel Machinery crafts IT ecosystems that are efficient, flexible, and scalable. You will build solutions that automate security, boost productivity, and cut costs for diverse clients. We serve nonprofits, tech startups, and government entities with tailored IT strategies. Our expertise spans software development, systems administration, and business operations. We design IT solutions that empower clients to operate with confidence. We ensure their digital foundations are robust and future-ready.

How We Work

You will work fully remotely, collaborating with a distributed team across various time zones. Our roles emphasize operational speed and precision, even when handling high volumes. We value individuals who are detail-driven and process-oriented. You will maintain clear communication with clients and internal teams. We foster an environment of continuous learning and rapid skill development. Our team prioritizes accurate, secure, and timely execution of all tasks.

Why Join Us

Shape critical IT infrastructure for a diverse client base.
Own essential security processes like technical offboarding end-to-end.
Thrive in a fully remote, process-driven environment.
Advance your IT career with continuous learning and direct impact.
Receive competitive benefits including 401k matching and paid time off.

Benefits & Perks

Health, Dental, Vision Insurance
401k with company matching
Generous Paid Time Off
Work From Home
Training & Development

Tech Stack

frameworkwidgets

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