Super Speciosa

👥 11-50 Pharmaceutical Consumer Goods Health Care💼 Private Company

Super Speciosa is a leading direct-to-consumer brand providing high-quality, lab-tested kratom products. Since 2016, we've built a reputation for safety, transparency, and quality, becoming a trusted leader in the kratom industry. Our tech stack supports our e-commerce platform, utilizing technologies like Google Analytics, Google Tag Manager, and a content delivery network to ensure a smooth customer experience. We're also mobile-first, with a focus on responsive design and user experience. Our commitment to research is demonstrated by our participation in FDA-contracted clinical trials. We leverage social media and community platforms to connect with our customers and foster a strong brand community. We are a collaborative, high-energy environment where professionals can grow. With a team size of 11-50 employees, we offer exciting opportunities for remote work. If you're passionate about the kratom industry and ready to contribute to a dynamic and growing company, we encourage you to apply.

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🔥 Community Builder (Reddit & Social Media) - Super Speciosa

Posted about 2 months ago

📍 Argentina, Monterrey, Colombia

🧭 Full-Time

🔍 Kratom

🔧 Requirements

Must be fluent in English
Experienced in social media management and community building
Passionate about the kratom industry and eager to educate and engage users
Organized and data driven, with experience in tracking engagement metrics
A proactive problem solver with strong communication skills

💡 Responsibilities

Identify and engage with active Reddit users
Build and maintain a list of engaged Reddit users for ongoing sample distribution and brand promotion
Engage in discussions by commenting on kratom related threads and providing valuable insights
Monitor brand conversations on Reddit, responding to both positive and negative reviews
Monitor and respond to comments and DMs on Facebook, Instagram, Twitter, Tiktok, and YouTube
Engage with kratom related discussions and offer samples to potential brand advocates
Address customer inquiries related to kratom and product concerns
Track frequently asked questions and common concerns to improve communication
Post consistently (2-3 times per week) on all social media platforms to maintain engagement
Identify potential brand advocates in kratom communities
Build and maintain a contact list of kratom enthusiasts for ongoing sample distributions
Track outreach efforts and engagement results in a spreadsheet
Monitor online reviews and brand mentions across social platforms and forums
Respond to both positive and negative reviews, offering support and solutions
Provide free samples to dissatisfied customers to improve their experience
Conduct research to identify high volume, non branded kratom related keywords
Use these keywords to engage with users in forum discussions and social media platforms
Report findings to the marketing team to inform content strategies

Posted about 2 months ago

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