Solace

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đź“Ť United States

🧭 Full-Time

🔍 Healthcare

  • 1+ years of relevant experience in Consumer startups.
  • A bias toward action and execution.
  • Comfort with ambiguity and a refined palate for controlled chaos.
  • Unfettered creativity.
  • Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.
  • Great communication skills that help you work across departments to make marketing visions come to life.
  • Bring innovative Product ideas—and bring them to life.
  • Be autonomous.
  • Rapidly produce and launch concepts while laughing in the face of potential failure.
  • Serve as the go-to liaison with cross-functional and creative partners.
  • Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.
  • Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time.
  • Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.

Project ManagementAgileProduct ManagementQACross-functional Team LeadershipProduct DevelopmentCommunication SkillsAnalytical SkillsCustomer serviceWritten communicationTeamwork

Posted 1 day ago
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🔥 SEM Manager
Posted 21 days ago

đź“Ť United States

🧭 Full-Time

🔍 Healthcare

  • 2+ years of relevant experience working on SEM for a consumer startup
  • An intuitive understanding of what it takes to bring a plan to life
  • Exceptional skills in planning
  • A bias toward action and execution
  • Great communication skills that help you work with executive teams to make visions come to life
  • Win on SEM
  • Be autonomous
  • Work with small multi-disciplinary teams
  • Rapidly produce multiple ideas
  • Actively contribute to testing and ensuring the quality of our product
  • Plan and Do
  • Learn and become a guardian of our standards to bring Solace to life

Google AnalyticsSEORESTful APIsJSONDigital MarketingA/B testing

Posted 21 days ago
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🔥 Medical Director
Posted 22 days ago

đź“Ť United States

🧭 Full-Time

🔍 Healthcare

  • An active, unrestricted medical license
  • Board certification in internal medicine or family medicine
  • 5+ years of direct patient care
  • 3+ years of leadership experience in a medical director or similar role
  • Excellent communication skills
  • Oversee a rapidly growing team of physicians and lead physician hiring, onboarding, and training processes
  • Provides oversight for day-to-day physician operations
  • Work closely with leaders of the advocate team to ensure a seamless patient experience
  • Ensure Solace’s patients receive excellent care and a best-in-class experience through developing, implementing, and iterating on the care model
  • Develop new clinical workflows and pathways to support scaling and new business opportunities; responsible for continuous development, improvement, and implementation of clinical programs
  • Develop policies, procedures, and protocols that support our physicians to do their best work and that foster a culture of compliance
  • Develop and oversee quality assurance and improvement programs designed to strengthen the support patients receive
  • Provide guidance to clinical team when faced with challenging clinical situations

LeadershipProject ManagementData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingComplianceExcellent communication skillsTrainingQuality Assurance

Posted 22 days ago
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đź“Ť United States

🧭 Full-Time

🔍 Healthcare

  • An active social work license in good standing, with demonstrated experience in care management, patient advocacy, or healthcare navigation.
  • Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
  • Endless empathy for people, and a strong ability to fight for those who cannot.
  • Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
  • Pride in your technical savvy; you can quickly and fluently learn new systems and software.
  • An extreme bias toward action and execution.
  • Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
  • Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
  • Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
  • Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
  • Build the systems of the future in working with Medicare patients.

Organizational skillsEmpathy

Posted about 1 month ago
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đź“Ť United States

🧭 Fulltime

🔍 Healthcare

  • Strong communication skills and a knack for balancing empathy with authority. You know how to take control of a conversation while keeping the community engaged.
  • Proficiency in managing digital communities and/or virtual event platforms.
  • Passion for quick thinking. You’re able to engage in real-time discussions with clarity and precision.
  • Lead and engage in community channels, responding to advocate inquiries and ensuring they have the resources to operate effectively.
  • Shape the conversation around how advocates work at Solace, ensuring consistency in messaging.
  • Develop educational content, FAQs, and community resources to streamline onboarding and ongoing engagement.
  • Monitor community discussions and proactively intervene to correct misunderstandings or provide strategic guidance.
  • Collaborate with Product, Marketing, and Growth teams to surface insights from the community and refine engagement strategies.
  • Organize and host virtual town halls, training sessions, and AMAs to drive engagement and alignment.
  • Ensure that exceptional patient experiences remain our perpetual north star.

Product ManagementCross-functional Team LeadershipContent creationCommunication SkillsCollaborationProblem SolvingCustomer serviceOrganizational skillsInterpersonal skillsRelationship buildingTeamworkEmpathyVerbal communicationTrainingWritingActive listeningStrong communication skillsStakeholder managementDigital MarketingCustomer support

Posted about 1 month ago
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đź“Ť United States

🧭 Full-Time

🔍 Healthcare

  • Demonstrated experience in care management, patient advocacy, or healthcare navigation.
  • Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
  • Endless empathy for people, and a strong ability to fight for those who cannot.
  • Strong clinical skills paired with exceptional organizational abilities.
  • Pride in your technical savvy; you can quickly and fluently learn new systems and software.
  • An extreme bias toward action and execution.
  • Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
  • Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
  • Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
  • Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
  • Build the systems of the future in working with Medicare patients.
Posted about 1 month ago
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🧭 Full-Time

🔍 Healthcare

  • 3+ years of active, current licensure as an LCSW, LPC, LMFT, or other relevant healthcare credential in good standing, with proven experience in care management, patient advocacy, or healthcare navigation.
  • Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
  • Endless empathy for people, and a strong ability to fight for those who cannot.
  • Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
  • Pride in your technical savvy; you can quickly and fluently learn new systems and software.
  • An extreme bias toward action and execution.
  • A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are  not shy about sharing your thoughts.
  • Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
  • Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
  • Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
  • Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
  • Build the systems of the future in working with Medicare patients.
Posted about 2 months ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 200000.0 - 250000.0 USD per year

🔍 Healthcare

  • Board certification in family medicine or internal medicine
  • Active member of an IMLC state
  • Excellent organizational and communication skills
  • Learn Solace systems and provide clinical expertise in interactions
  • Identify and prioritize patients’ needs
  • Oversee patient care plans with healthcare advocates

Communication SkillsOrganizational skillsEmpathy

Posted about 2 months ago
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🔥 Senior Full Stack Engineer
Posted about 2 months ago

đź“Ť United States

🧭 Full-Time

🔍 Healthcare

  • 5+ years of relevant experience on both frontend and backend development.
  • Strong React fundamentals and a background working with Typescript/Node.
  • An intuitive understanding of what it takes to create delightful, consumer-oriented experiences.
  • Experience working in a start-up environment.
  • Strong communication skills that help you influence product direction and help collaborative visions come to life.
  • Extreme bias toward action and execution. You get antsy if you’re not writing code, improving the codebase, and vigilantly enhancing the systems that represent the big-thinking work.
  • Analyze product requirements and produce high-quality, production-ready code while creating a best-in-class user experience.
  • Build and maintain new user-facing features with everything from database models to UI components.
  • Be autonomous. You’ll take full ownership of your work, and you take responsibility and accountability for every last detail, every step of the way.
  • Be a collaborator. You’ll work with other engineers and cross-functional partners in product and design to build a world-class product and lead new initiatives to improve our user experience.
  • Create services and APIs to drive existing and new features for web apps.
  • Maintain the health of our systems and codebase, refactor and make improvements, and keep our systems robust and resilient.
  • Write clear specs to ensure product/code quality for stress-free deployment.
  • Drive large releases to production on a continuous deployment cadence.

Backend DevelopmentNode.jsPostgreSQLFrontend DevelopmentFull Stack DevelopmentGitReact.jsTypeScriptREST APIRedisNest.jsNext.jsCommunication SkillsCI/CDProblem SolvingMicroservicesTeamworkSoftware Engineering

Posted about 2 months ago
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đź“Ť United States

🧭 Contract

🔍 Healthcare Advocacy

  • RN license in good standing
  • Understanding of Social Determinants of Health
  • Strong clinical skills and organizational abilities
  • Build trusting relationships with Medicare patients
  • Identify and prioritize patients’ needs
  • Develop comprehensive patient care plans
Posted about 2 months ago
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