- Carry out seating assessments across the North and Midlands through home visits, care homes, and hospitals, using assessment chairs, including bariatric chairs, and beds as required.
- Deliver demonstrations, training sessions, and presentations to groups of prescribers as directed by Sales Managers.
- Manage your diary to facilitate client visits and assessments.
- Manage demonstration stock and retain equipment in good condition.
- Assist colleagues with upstairs deliveries of chairs and beds.
- Complete administrative work, follow up on quotations, and record assessment outcomes.
- Support the sales team, maximise sales activity, and help develop new areas of business.
- Maintain relationships with existing clients, particularly key contacts, and ensure excellent customer service.
- Provide feedback to support product development and the launch of new products.
- Attend regular video conferences with head office and face-to-face meetings, usually every six months.
Customer serviceCRM