Apply📍 CA, CO, DE, FL, IL, NV, NJ, NY, PA, SC, TN, UT
💸 75000.0 USD per year
🔍 Healthcare technology
- 2+ years of experience in project management, solutions consulting, or a related field.
- 2+ years of direct experience in a customer-facing role, managing customer implementation and onboarding.
- Strong ownership mindset with the ability to work independently and manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal.
- Ability to manage customer tasks and ensure timely gathering of necessary materials.
- Proficient in using software tools for project management and productivity (e.g., Google Suite, Hubspot, Notion).
- Develop, maintain, and execute comprehensive implementation plans tailored to customer needs.
- Act as a subject matter expert on the product and implementation process.
- Gather, review, and document customer requirements ensuring contractual obligations are met.
- Manage technical implementation tasks such as enrollment file configuration and SSO setup.
- Coordinate with external vendors and partners for smooth implementation.
- Refine implementation processes to optimize timelines, accuracy, and customer satisfaction.
- Provide clear project status updates to all stakeholders.
- Lead the plan year renewal process with a high volume of work during peak periods.
- Conduct thorough Quality Assurance (QA) and User Acceptance Testing (UAT).
Project ManagementREST APIQuality AssuranceTechnical supportSaaS
Posted 12 days ago
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