- Greet patients and visitors warmly, assisting them with their inquiries and directing them to the appropriate departments.
- Manage incoming calls, schedule appointments, and confirm upcoming visits to ensure effective time management.
- Handle patient registrations and verify insurance information to facilitate smooth administrative processes.
- Maintain accurate and up-to-date patient records and files in accordance with HIPAA regulations.
- Assist the clinical team in coordinating care and communicating with patients and families regarding services provided.
- Process billing and payments, handling financial transactions with accuracy and confidentiality.
- Perform general office duties such as filing, data entry, and maintaining office supplies.
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