- Collaborate closely with the commercial teams to translate business questions into analyses, synthesise insights and develop recommendations to drive business results.
- Define, develop and monitor the key metrics to measure operational performance and business outcomes, and identify drivers for changes in these metrics.
- Ensure business questions are addressed in the most effective format (ad-hoc deep-dive, recurring analysis, dashboards, self-serving functional tools).
- Empower stakeholders to independently leverage data for business insights via dashboards and self-serving tools, in close collaboration with the Analytics Engineering and Business Intelligence teams.
- Develop dashboards and reports that support operational business processes.
- Support commercial teams' OKR planning and measurement.
- Identify and implement opportunities to enhance existing analytical processes and methodologies.
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