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Over 90 years ago  Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly  30 miles from Melville, New York, where our corporate headquarters  resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners.    Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.    We invite you to join more than 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values  as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society  and the communities where we live and work.    No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of   www.henryschein.com/careers , as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail  the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com   UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk

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📍 United States of America

🔍 Healthcare

  • One to three years experience in a data entry and/or customer service related position
  • Strong excel skills, vlookup and xlookup functions
  • Responsible for New Account set-up for retail customers (hospitals, surgery centers etc.)
  • Answer all inbound phone calls to support customer in placing new orders, checking on the status of orders tracking and order issues/correction
  • Verify stock levels, provide back-order status, communicate with freight carriers, service customers as needed
  • Processing order entry from FreshDesk system by verifying POs accuracy and completeness, work with customer to revise when needed and enter PO into the system for processing
  • Maintaining Medical Customer Database by ensuring customers information is update to date by verifying and updating accurate accounts payable information, verifying GPO information and shipping information
  • Responsible for accurate and timely product returns processing and input
  • Responsible for logistic support for all medical labs, meetings and events by ensuring all product is available and delivered to location
  • Participates in training for product knowledge as well as professional development
  • Become well versed on all product lines.
  • Providing support for product experience issues and properly reporting to quality assurance
  • Develop customer quote and provide to the Outside Sales Team
  • Complete PEFs and document customer complaints and assist with international and distributor channel
  • Perform other duties as assigned

Excel VBAMicrosoft ExcelCustomer serviceRESTful APIsData entryCustomer support

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