Time Doctor

👥 101-250 SaaS Enterprise Software Task Management Software💼 Private Company

Time Doctor empowers remote and hybrid teams to thrive. We provide productivity and time tracking software that delivers actionable insights into team performance, helping organizations improve efficiency and accountability. Our software integrates seamlessly with existing workflows and provides real-time data on time management, project progress, and more. We leverage a robust tech stack including Amazon Web Services, WordPress, Cloudflare CDN, and various other technologies to ensure a reliable and scalable platform. We're a fully remote company with over 150 employees across 40+ countries, fostering a collaborative and inclusive global work environment. Our commitment to remote work extends beyond just location flexibility; we prioritize work-life balance and empower employees to work productively, no matter where they are. We actively build a positive and supportive culture. Our engineering team uses modern practices to maintain a high-quality product and platform. We value innovation, continuous improvement, and a collaborative approach to problem-solving. Our focus is on building a best-in-class product that helps organizations leverage remote work capabilities efficiently and productively. With a strong track record of growth since our founding in 2012, Time Doctor is a dynamic and rapidly-expanding company. We're continuously seeking top talent to contribute to our mission of making remote work more efficient and effective for companies of all sizes.

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Jobs at this company:

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🔥 Customer Success Manager - West

Posted 26 days ago

📍 United States

🧭 Full-Time

🔍 B2B SaaS

🔧 Requirements

Proven experience (5+ years) in a customer-facing role within a B2B SaaS company, with a focus on managing mid market and/or enterprise-level clients.
Strong understanding of customer success principles, methodologies, and best practices.
Excellent communication, presentation, and interpersonal skills. Ability to engage and influence stakeholders at all levels.
Excellent negotiation and problem-solving abilities.
Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
Proficiency with saas tools like HubSpot, ChartMogul, Asana, and Jira.
Ability to operate autonomously and drive results in a remote environment.
Ability to travel within region (20%)
Fluency in English; additional languages spoken in the region is a plus.

💡 Responsibilities

Serve as the primary point of contact and advocate for mid-market and enterprise clients (100+ users).
Build strong, long-term executive relationships, develop proactive success plans and maintain consistent, effective engagement activities (EBRs, projects, etc) to ensure maximum value, retention and growth.
Collaborate with clients to understand their specific business objectives and tailor success plans to deliver increasing, long term value that is effectively communicated to customer stakeholders.
Drive efforts to increase Net Monthly Recurring Revenue (MRR) by identifying opportunities for account expansion, optimizing client renewals, mitigating churn and securing upsell opportunities for our sales teams.
Develop a deep understanding of Time Doctor's products to deliver training programs and best practices tailored to the needs of clients. Coordinate internal resources to ensure consistency and excellence in service delivery.
Act as a liaison between the client and other cross-functional teams (Sales, Solutions, Product, Support, etc.).
Champion client needs and feedback internally to drive continuous improvement and product enhancements.
Contribute to strategic initiatives aimed at expanding Time Doctor’s footprint and market share in your book of business.
Identify opportunities for upsell and expansion within existing accounts to pass to Account Managers.
Regularly assess account health, identify risks, and proactively implement retention strategies to reduce churn and proactively manage renewals.
review customer activity to understand gaps, trends, opportunities and provide actionable insights to customers

Data AnalysisCommunication SkillsProblem SolvingRelationship buildingAccount ManagementNegotiation skillsTrainingClient relationship managementCross-functional collaborationSales experienceData visualizationStrategic thinkingCRMCustomer SuccessSaaS

Posted 26 days ago

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🔥 Customer Success Manager - East

Posted 28 days ago

📍 New Delhi, IN, Manila, PH

🧭 Full-Time

🔍 B2B SaaS

🔧 Requirements

Proven experience (5+ years) in a customer-facing role within a B2B SaaS company, with a focus on managing mid market and/or enterprise-level clients.
Strong understanding of customer success principles, methodologies, and best practices.
Excellent communication, presentation, and interpersonal skills.
Excellent negotiation and problem-solving abilities.
Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
Proficiency with saas tools like HubSpot, ChartMogul, Asana, and Jira.
Ability to operate autonomously and drive results in a remote environment.
Ability to travel within region (20%)

💡 Responsibilities

Serve as the primary point of contact and advocate for mid-market and enterprise clients (100+ users).
Collaborate with clients to understand their specific business objectives.
Drive efforts to increase Net Monthly Recurring Revenue (MRR) by identifying opportunities for account expansion.
Develop a deep understanding of Time Doctor's products to deliver training programs.
Act as a liaison between the client and other cross-functional teams.
Contribute to strategic initiatives aimed at expanding Time Doctor’s footprint and market share.
Regularly assess account health, identify risks, and proactively implement retention strategies.
review customer activity to understand gaps, trends, opportunities and provide actionable insights to customers

Project ManagementData AnalysisJiraCommunication SkillsAnalytical SkillsRESTful APIsNegotiationPresentation skillsProblem-solving skillsAccount ManagementTrainingClient relationship managementCross-functional collaborationSales experienceData visualizationStakeholder managementCRMCustomer SuccessEnglish communicationSaaS

Posted 28 days ago

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🔥 Partner Marketing Manager

Posted 2 months ago

📍 Global

🧭 Full-Time

🔍 Marketing

🔧 Requirements

5+ years of B2B marketing experience, with at least 3 years focused on partner/channel marketing
Proven track record of developing successful partner marketing programs and driving channel revenue growth
Strong understanding of SaaS business models and channel sales dynamics
Excellent project management and organizational skills
Outstanding written and verbal communication abilities
Experience with partner marketing automation tools and CRM systems
Bachelor's degree in Marketing, Business, or related field

💡 Responsibilities

Develop and implement comprehensive partner marketing programs to drive awareness, engagement, and revenue through our channel ecosystem
Create co-marketing campaigns, content, and resources to enable partners to effectively sell Time Doctor solutions
Manage partner communications, including newsletters, product updates, and oversee brand consistency across partner marketing activities, including maintaining and enforcing brand guidelines and asset management
Collaborate with the channel sales team to align marketing initiatives with sales objectives and partner needs
Track and analyze partner marketing metrics, providing regular reports on program performance and ROI
Organize and manage partner events, webinars, and training sessions
Maintain partner marketing portals and resources, ensuring materials are current and accessible

Posted 2 months ago

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🔥 Director of Data & Integrations

Posted 2 months ago

📍 Brazil

🧭 Full-Time

🔍 SaaS

🔧 Requirements

Advanced degree (Master’s or PhD) in a quantitative field such as mathematics, physics, computer science, data science, or statistics—or equivalent professional experience.
Proven experience managing a data and/or integrations team of 10+ members in a SaaS environment.
Strong understanding of integration platforms.
Hands-on experience with data governance in a scaling SaaS company.
Proven ability to hire, lead, and inspire Data Scientists, Analysts, and Engineers.
Solid understanding of architectural data concepts including API design, data pipelines, relational/NoSQL databases, REST, and ETL processes.

💡 Responsibilities

Deliver the Product and Technical Roadmap for Data.
Establish and prioritize key initiatives to improve data architecture and analytics capabilities.
Oversee implementation and optimization of data pipelines and reporting tools.
Recruit, mentor, and manage data professionals to foster collaboration.
Implement best practices for data architecture.
Lead initiatives to enhance analytics and data science capabilities.
Develop tailored reporting solutions for enterprise clients.
Define and track KPIs for the Data function.

AWSLeadershipSQLBusiness IntelligenceETLMachine LearningData engineeringData scienceCross-functional collaborationData modelingData analytics

Posted 2 months ago

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🔥 Full-Stack Engineer ( Customer Happiness )

Posted 3 months ago

📍 Worldwide

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years of experience as a Full Stack Engineer
Proficiency in Javascript/Typescript and its ecosystem
Strong knowledge of front-end frameworks and libraries (e.g., React, Angular, or Vue.js)
Proficiency in back-end technologies such as Node.js
Extensive experience with database systems, both SQL and NoSQL
Strong knowledge of API development and integration.
Experience with cloud services (AWS, Google Cloud Platform, Azure)

💡 Responsibilities

Design, develop, and deploy innovative features that align with the product roadmap and deliver measurable customer value.
Ensure system availability and performance by implementing robust monitoring tools, conducting regular health checks, and proactively addressing potential risks.
Identify, prioritize, and resolve software bugs while ensuring minimal disruption to end-users and maintaining system integrity.
Analyze and resolve complex customer-reported issues by collaborating with support teams and ensuring timely communication of updates.
Develop comprehensive test plans, execute rigorous testing protocols, and drive automation initiatives to maintain high software quality standards.
Gather feedback from customer interactions, analyze usage patterns, and implement enhancements to improve usability and satisfaction.
Establish incident response protocols, lead post-mortem analyses, and implement preventive measures to minimize future occurrences.
Partner with product, engineering, and customer success teams to ensure seamless execution of projects and alignment with business objectives.

Node.jsSQLCloud ComputingJavascriptTypeScriptAngularNosql

Posted 3 months ago

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🔥 Full-Stack Engineer ( Activation )

Posted 3 months ago

📍 Worldwide

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years of experience as a Full Stack Engineer
Proficiency in back-end technologies such as Node.js, Python, Ruby, or similar.
Experience with database systems, both SQL and NoSQL.
Strong knowledge of API development and integration.
Experience with cloud services (AWS, Google Cloud Platform, Azure).
Strong knowledge of front-end frameworks and libraries (e.g., React, Angular, or Vue.js).
Experience with responsive design principles and cross-browser compatibility.
Experience in writing clean, testable code with unit and integration tests.
Proven ability to troubleshoot and resolve front-end issues promptly.
Basic Knowledge of MongoDB

💡 Responsibilities

Develop and maintain robust, user-friendly web applications using cutting-edge front-end technologies.
Implement new features and optimize existing ones to support the team's growth objectives.
Design and implement robust and scalable architecture for back-end systems, ensuring high performance and reliability.
Develop and maintain APIs that facilitate seamless communication between front-end and back-end components.
Collaborate closely with UI/UX designers to bring design concepts to life, ensuring a visually appealing and intuitive user interface.

AWSNode.jsSQLMongoDBAngularNosqlReact

Posted 3 months ago

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