- Serve as a subject matter expert for Salesforce Field Service implementations
- Design solutions for dispatching, scheduling optimization, mobile workforce, and field operations
- Lead discovery sessions to understand client business needs and technical requirements
- Design scalable Salesforce solutions across Sales, Service, Experience Cloud, and related platform products
- Build or support complex Salesforce implementations, ensuring best practices are followed
- Contribute across declarative and programmatic development as needed
- Partner with project managers to define scope, estimates, and technical roadmaps
- Ensure technical delivery aligns with solution architecture
- Guide and mentor junior consultants, developers, and administrators
- Provide clear technical documentation and implementation guidance
- Act as a trusted advisor to client stakeholders
- Present technical solutions and explain trade-offs in a clear, business-friendly manner
Salesforce