Careers at Drata

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👥 5001-10000💰 $4.6m Post-IPO Equity on 2022-12-01Computer and Network Security

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🔥 Technical Support Representative, Spain (Remote)

Posted 2024-11-19

📍 Spain

🧭 Full-Time

💸 34400 - 42500 EUR per year

🔍 Security and compliance automation

2+ years of experience in technical support with clear communication.
Comfort with operating system basics: Windows, MacOS, Linux.
Intermediate cloud knowledge and troubleshooting software applications.
Experience with API basics and effective information gathering.
Excellent communication skills in English.

Become a technical product knowledge expert on the platform, products, and services.
Help customers fully deploy Drata into their organizations by troubleshooting contextual issues related to their cloud infrastructure.
Serve as a technical expert through live chat, email, and video correspondences.
Provide customer service to a diverse range of customers.
Collaborate with customer success managers on full rollouts and support sales upsell opportunities.
Channel feedback to product and engineering teams to troubleshoot issues.

Communication SkillsCollaborationCustomer serviceLinuxTime ManagementCompliance

Posted 2024-11-19

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🔥 Technical Support Representative, APAC (Remote)

Posted 2024-11-13

📍 Australia

💸 91400 - 112900 AUD per year

🔍 Security and Compliance Automation

2+ years of experience providing technical support with clear communication.
Familiarity with operating system basics: Windows, MacOS, and Linux.
Intermediate knowledge of cloud technologies and ability to troubleshoot various software applications.
Experience troubleshooting API basics through effective information gathering.
Excellent English communication skills.
Understanding of compliance and automation technology principles.

Become a technical product knowledge expert on Drata's platform and services.
Help customers fully deploy Drata by troubleshooting issues related to cloud infrastructure, version control, identity, HR software, and endpoints.
Serve as a technical expert via live chat, email, and video communication.
Provide customer service to various customer types including small businesses and enterprises.
Collaborate with customer success managers for full rollouts and with sales for upselling.
Channel feedback to product and engineering teams to define and track technical issues.

Communication SkillsCollaborationCustomer serviceLinuxTime ManagementCompliance

Posted 2024-11-13

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🔥 Enterprise Account Executive (Remote)

Posted 2024-11-13

🧭 Full-Time

💸 270000 - 315000 USD per year

🔍 SaaS security and compliance

7+ years of experience in a customer-facing B2B SaaS Sales role, with at least 2 years in a closing new business capacity.
Ability to focus on bringing in Enterprise accounts with 1K+ full-time employees.
Preferred background in the start-up space.
Self-starter who brings ideas to life and takes pride in results.
Resourceful, finding ways to get things done regardless of the obstacles.
Organized and detail-oriented with the ability to handle a variety of different projects.
A talented communicator and a 'people person' who enjoys working with others.

Responsible for bringing new partners on board and consistently growing revenue by exceeding revenue targets/quota.
Identify prospects based on their mission alignment.
Develop and execute strategies for driving partnerships and revenue.
Build and manage your pipeline of prospects; become an expert on a region and understand the complexities of that specific market.
Consult senior executives to discover their needs and educate them through an accelerated buying process.
Identify opportunities to improve our product offering based on a deep understanding of the needs of our partners.

Posted 2024-11-13

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🔥 Sales Development Representative (Remote)

Posted 2024-11-07

🧭 Full-Time

💸 90000 USD per year

🔍 B2B SaaS

1-3 years of experience in a sales development associate or inside sales role; SaaS sales experience is a plus.
Highly curious and capable of rapidly learning new concepts and technologies.
Self-motivated individual who takes pride in results and is not afraid of failure.
Detail-oriented, able to manage multiple projects efficiently.
Strong communicator with awareness of client interactions.
Mission-driven, looking to use skills for a positive impact.
Confident in abilities but open to constructive feedback for improvement.

Research accounts, identify key players, and generate interest through cold calls and emails.
Qualify, build, and manage a sales pipeline while maintaining high activity levels.
Discover new leads via internet research and social media.
Respond to inbound customer inquiries and develop accounts for new opportunities.
Utilize listening skills to understand customer needs and suggest Drata’s solutions.
Meet and exceed weekly/monthly sales metrics.
Track customer interactions in Salesforce CRM.
Engage in high-level conversations with C-Suite executives.
Stay organized and adaptable in a fast-paced environment.

Organizational skills

Posted 2024-11-07

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🔥 Director, Customer Success - Enterprise (Remote)

Posted 2024-10-29

📍 United States

🧭 Full-Time

💸 184720 - 285200 USD per year

🔍 Security and compliance automation

Bachelor's degree in Business, Marketing or advanced degrees and relevant certifications are a plus.
10+ years of experience in customer success, account management, or a related role within the SaaS industry.
7+ years of experience in a leadership or management capacity.
Strong executive presence and excellent communication and interpersonal skills.
Experience in Security and/or GRC is a plus.

Lead and manage a team of Enterprise CSMs, providing guidance and mentorship.
Develop and maintain relationships with key stakeholders in enterprise-level customers.
Implement and refine a Customer Success strategy that aligns with company goals.
Identify and address churn risks to ensure high customer retention and expansion rates.
Advocate for customer needs internally to drive product improvements.

LeadershipBusiness DevelopmentData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipStrategyBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationCoaching

Posted 2024-10-29

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🔥 Senior Software Engineer (Remote - Poland)

Posted 2024-10-26

📍 Poland

🧭 Full-Time

💸 71528 - 84150 USD per year

🔍 Security and compliance automation

5+ years of experience as a software engineer.
2+ years of experience with NodeJS.
1+ years experience in NestJS preferred.
Strong skills in Javascript, ES6, NodeJS, TypeORM, MySQL, Git, and REST principles.
Knowledge in Jest and Redis.
Proficiency in object-oriented programming.
Good understanding of algorithms, network protocols, and web services.
Experience with major cloud hosting systems: AWS (preferred), GCP, Azure.
Experience with Docker.
Experience developing real-world web applications.
Self-directed, independent, and has experience owning complete features/products.
Self-motivated and adaptable to changing technologies and requirements.
Strong communication skills.
Agile development experience.
Excellent problem-solving and analytical skills.
Previous startup or scaling experience is a plus.

Architect and build internal platform systems for software engineering teams.
Build services, tools, and automation utilizing AWS infrastructure.
Collaborate with engineers and product owners to define solutions.
Evaluate and improve application performance, durability, and security.
Participate in lifecycle activities like design, coding, testing, and release.
Write reusable, testable, and efficient code.
Deliver code in an agile team environment.
Lead research on new or alternative technologies.

AWSDockerAgileEs6GitJavascriptMySQLAlgorithmsRedisCommunication SkillsAnalytical SkillsJavaScript

Posted 2024-10-26

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🔥 Senior Partner Development Manager - APAC (Remote)

Posted 2024-10-21

📍 Australia

🧭 Full-Time

💸 212500 - 262500 AUD per year

🔍 Security and compliance automation

Ability to thrive in a fast-paced, entrepreneurial business environment with a proven track record of success.
Background in learning new concepts, technologies, personas with the capacity for rapid absorption and integration.
Self-starter who brings ideas to life and takes pride in results.
Resourceful, finding ways to get things done regardless of obstacles.
Organized and detail-oriented with the ability to handle variety of projects.
Excellent written and verbal communication skills.

Research potential partners, identify key players and generate interest through cold discovery calls and email campaigns.
Facilitate field engagement and alignment between Drata’s sales team and those of our partners.
Respond to inbound partner interest.
Conduct high-level conversations with resellers, alliance partners, MSPs, and referral partners on Drata’s products.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21

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🔥 Audit Alliances Program Manager (Remote)

Posted 2024-10-21

📍 United States

🧭 Full-Time

💸 118200 - 146100 USD per year

🔍 SaaS, security, compliance, and audit

4+ years of experience in program management, partnerships, audit/advisory, or a similar role.
Experience in a high-growth SaaS environment, preferably in GRC or cybersecurity.
Proven ability to manage multiple complex projects and drive results.
Strong analytical skills to interpret data for process improvements.
Experience collaborating with product, sales, and customer success teams.
Excellent verbal and written communication skills.
Proactive problem-solving abilities.
Understanding of audit processes and familiarity with audit automation platforms is a plus.

Develop and implement scalable processes for successful audits.
Coordinate cross-functional with internal teams.
Identify opportunities for automation and process improvements.
Design and deliver training programs and resources for audit partners.
Collaborate with alliances managers for support and resources.
Track and report on key performance metrics for audits.
Act as a liaison between partners and internal teams.

Project ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21

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