- Maintain a strong grasp of customer level priorities, information gaps, local market dynamics, and customer-PBM dynamics to shape RWE project ideas.
- Collaborate with the research team to ensure RWE study outputs align with customers’ needs and generate practical, usable insights.
- Own customer-level operationalization strategy and execution, including developing customer-specific implementation plans and guiding customers through adoption of Evio Insights recommendations.
- Collaborate with Evio research and analytics teams to evaluate the impact of adoption.
- Lead efforts to share best practices among customers, such as convening user forums and other customer engagement opportunities.
- Track and report on adoption and outcomes across customers, including how and why insights were implemented, barriers to adoption, and value created.
- Contribute to continuous improvement of Evio Insights by representing customer perspectives.
- Partner with Evio’s pharmaceutical contracting team to use RWE insights to drive contracting strategies.