- Manage the full campaign lifecycle across all active accounts from planning through launch.
- Oversee internal review checkpoints to ensure quality and completeness before client submission.
- Facilitate client communications, including meeting agendas, approval cycles, and expectation management.
- Groom sprints to optimize billable hours and manage team capacity to prevent burnout.
- Design and maintain process documentation, templates, and automations within ClickUp.
- Onboard new team members and contribute to agency-level rituals and meetings.
- Collaborate with department leads on team-level decisions and cross-team operations.
Project ManagementOperations ManagementDigital Marketing+2 more