- Complete a structured certification program to become a Certified Endless Customers Coach.
- Guide leadership teams through the Endless Customers System, including alignment days, quarterly planning, and ongoing coaching calls.
- Hold client companies accountable to their goal of becoming the most trusted name in their market.
- Engage in sales conversations to build and maintain a personal book of business.
- Increase professional visibility through podcasts, webinars, and speaking engagements.
- Travel across North America for alignment days, client visits, and company events (typically 1-2 times per month).
- Identify client needs and coordinate with internal specialist teams for website, HubSpot, paid media, and training services.