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JLL Technologies (JLLT) is a division of JLL, a world leader in real estate services, that helps organizations transform the way they acquire, operate, manage, and experience space. A first-of-its-kind team combining builders of high-growth tech companies and commercial real estate experts, JLLT delivers a comprehensive technology portfolio of purpose-built solutions and leading-edge, venture-backed companies to meet and exceed the industry’s demands for better business intelligence, workplace experience, and smart building platforms. Learn more at www.jllt.com .

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🔥 Manager, Product Support
Posted 2024-10-29

📍 United States of America

🧭 Full-Time

💸 76000 - 120000 USD per year

🔍 Real estate and investment management

  • Ability to translate complex technical concepts for effective communication with non-technical partners.
  • Proficiency in diagnosing and resolving technical issues related to applications.
  • Strong troubleshooting skills for web platform systems.
  • Advanced knowledge of Microsoft Office Suite.
  • Knowledge of Azure devOps/Jira and Salesforce is preferred.
  • Experience with Service Tooling platforms like Service Cloud, Zendesk, Service Now.
  • Experience running Microsoft SQL Reporting Services reports is preferred.
  • Understanding of web services (SOAP/REST) workflow, XML and XLST is preferred.
  • Ability to work independently and coordinate projects across different time zones.

  • Responsible for leading a strong functional team and focuses on building an efficient and collaborative team culture.
  • Maintains in-depth expertise of supported product including core functionality, product roadmap, release cycles, and case workflows.
  • Leads the development and implementation of strategic initiatives utilizing Generative AI to drive innovation and optimize workflows.
  • Ensures seamless integration and coordination with Engineering, Security, and other relevant partners.
  • Manages day-to-day support operations, prioritizes escalations, and serves as escalation support management.
  • Responsible for application onboarding/off-boarding and rationalization planning.
  • Drives application best practices across portfolio and manages case workflows within JLL’s service tools.
  • Prepares application insights readout to vendor partners and recommends improvements.

People ManagementJiraStrategyAzure

Posted 2024-10-29
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🔥 Lead Security Architect
Posted 2024-10-23

📍 United States of America; Chicago, IL; New York, NY; Raleigh, NC; Boston, MA

💸 160000 - 190000 USD per year

🔍 Real estate and investment management services

  • Demonstrated expertise in security threat vectors and industry standard controls.
  • Solid understanding of networks and security technologies, including firewalls and VPNs.
  • Current knowledge of evolving security threats and best practices.
  • Experience with application security tools and systems.
  • Excellent written and verbal communication, problem-solving, and leadership skills.
  • Ability to influence peers and lead teams through change management.

  • Provide strategic direction for the Enterprise Security Strategy at JLL.
  • Educate others about new security threats and technologies.
  • Offer technical leadership in endpoint protection, network security, and cloud security.
  • Oversee multiple security initiatives and act as a technical bridge between stakeholders.
  • Communicate benefits and risks associated with IT investments.
  • Ensure compliance with JLL security policies and standards.

AWSLeadershipCloud ComputingCybersecurityIoTMicrosoft AzureSoftware ArchitectureCross-functional Team LeadershipAmazon Web ServicesAzureCommunication SkillsCollaboration

Posted 2024-10-23
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🔥 Project Engineer
Posted 2024-10-21

📍 United States of America

💸 105000 - 115000 USD per year

🔍 Real Estate and Technology

  • BS in Mechanical Engineering or equivalent HVAC experience.
  • 3-5 years in Building Automation/Mechanical Engineering HVAC design.
  • BMS programming and HVAC operation/design proficiency.
  • Tridium Niagara Certification.

  • Implement Hank's AI-based HVAC product in large office buildings.
  • Develop technical scopes for HVAC systems.
  • Collaborate with Production & IoT teams.
  • Manage project timelines and customer relationships.
  • Train onsite staff on Hank Platform.
  • Develop project documentation.
  • Coordinate with Sales and Support teams.
  • Tune settings for comfort and energy savings.

Project ManagementIoTProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-10-21
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🔥 Technical Network Lead
Posted 2024-10-21

📍 Singapore

🔍 Real estate and investment management services

  • Master’s/Bachelor’s degree in Information & Computer Science, Statistics or a related quantitative discipline.
  • 5+ years of technical hands-on networking support experience.
  • 5+ years of experience leading and managing teams.
  • 5+ years of IT operational delivery support experience.
  • 5+ years of customer service and leadership experience.
  • 2+ years of experience in migrating on-premises workloads to public cloud.
  • Strong understanding of infrastructure and networking.
  • Strong troubleshooting skills in both cloud and on-premise environments.
  • Experience in ITIL disciplines and managing conflicts.
  • Proven track record in a large-scale enterprise environment with excellent problem-solving skills.

  • Manage the end-to-end delivery of network services to clients, ensuring timely implementation and customer satisfaction.
  • Provide Level 3 troubleshooting support for both cloud and on-premise networks.
  • Lead technical network projects from planning through implementation.
  • Act as technical authority, guiding the network team and clients.
  • Design and manage cloud-based network solutions, optimizing performance and cost-efficiency.
  • Build and maintain vendor relationships, ensuring adherence to service level agreements.
  • Oversee network incident management, including root cause analyses for future prevention.
  • Foster a culture of continuous improvement in networking services.

AWSLeadershipAzureCommunication SkillsProblem Solving

Posted 2024-10-21
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