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- 3+ years of previous multi-unit leadership with a successful brand in a sales-oriented business required
- High school diploma or GED required
- Bachelor’s degree preferred
- Ability to inspire others with a track record of building high performing cohesive teams
- Ability to successfully identify, prioritize, develop, communicate, and execute plans to achieve business objectives
- Outstanding team building and motivation skills: ability to unite teams in pursuit of achieving common goals
- Demonstrated learning agility, curiosity and ability to deliver results with speed, quality, and continuous iteration in a dynamic, fast-paced environment; ability to remain calm and focused under pressure
- Demonstrated courage, and integrity; ability to build trust and rapport with all levels of the organization
- Experience utilizing data, technology, and analytics to deliver superior results Strong business acumen; able to effectively understand and utilize financial statements (i.e., P&L, budget, sales reports, other insight tools)
- Able to build consensus and influence without authority, across levels within organization
- Proven ability to build strong partnerships with all constituencies, both internal and external
- Demonstrated change leadership and conflict management within team and organization
- Excellent communication skills (verbal, written and presentation)
- Strong listening and question asking skills, ability to learn from team members and advocate on team member and customer’s behalf.
- Drive both top line (revenue) growth and bottom line (profit) for their stores, the region, and the company, and achieve key performance indicators (KPIs), inspecting and reinforcing the results and how they are achieved
- Play a key role in employee development planning for Multi-Store Leaders and high-potential Store Managers
- Drive a culture that is “customer first” with key decisions made with the customer in mind.
- Create a culture with team members of continuous evolution that leverages a growth mindset leadership approach
- Leverage sales driving opportunities and profit optimization through execution of the company sales process, skill development, retention, customer experience/ and marketing/promotions optimization
- Operate as a collaborative and thought leader, effectively coordinating with and utilizing internal partnerships to optimize sales execution excellence, and company objectives
- Challenge, motivate and inspire team to exceed sales goals; remove barriers to enable focus on achieving business objectives.
- Advocate and model talent development; build a talent pipeline through strategic hiring, succession planning and employee development
- Role model the company core values and commitments to diversity, equity, and inclusion
LeadershipPeople ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsCustomer serviceMentoringCoachingTrainingBudgetingRelationship managementSales experienceTeam managementStrategic thinkingFinancial analysisChange ManagementCustomer Success
Posted 3 days ago
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