EPIC Brokers

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📍 Chicago, IL or New York, NY

🔍 Insurance

  • Bachelor's Degree; advanced degree a plus.
  • Minimum of 3 years of experience in the insurance industry with client service experience with respect to professional liability, executive and/or specialty lines insurance products.
  • Service team experience, including experience negotiating with insurance markets and presenting to clients.
  • Experience working with an agency management system such as Sagitta or Salesforce
  • Proficient in Microsoft Office Software (Word, Excel, PowerPoint and Outlook) and Adobe
  • Hold appropriate Broker's License(s) or able to obtain one within 3 months of employment
  • Strong interpersonal skills, ability to work independently and collaboratively
  • Ability to communicate effectively across all levels of the organization
  • Excellent written and verbal communication skills
  • Outstanding organizational and time-management skills; detail oriented
  • Ability to remain flexible with changing business requirements and demands
  • Highly motivated, self-starter
  • Proficient in Microsoft Office applications—especially Word and Excel
  • Proficient in Adobe solutions
  • Licensed professional a plus
  • Identify, analyze, and quantify risk exposures for clients/prospects and recommend appropriate insurance products and service requirements
  • Create and submit renewal specifications to the marketplace and consult with clients in the development of underwriting materials for submission to markets
  • Negotiate policy terms, conditions, premiums, and collateral with domestic markets, and work closely with international placement broker
  • Create necessary client deliverables documents throughout renewal timeline process
  • Present marketing results to clients
  • Review quotes, binders, policies and endorsements for accuracy and transmit to clients
  • Support investigation and efforts to resolve policy and/or claims issues between insured and insurer
  • Support the collection of claims information and payouts, as required
  • Ensure service of clients' daily account needs are met, this may include insurance requirement responses, certificate requests, and midterm coverage questions or policy needs
  • Develop and maintain productive business relationships with key insurance underwriters
  • Request invoices, ensure timely payment and remittance
  • Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors and document findings for internal quality review
  • Assist with special projects and client requests
  • Produce renewal strategy, renewal presentation and stewardship reports
  • Contribute to winning prospect opportunities, including preparation of capabilities presentations, written RFP responses and oral presentations
  • Communicate client developments and service results, market conditions and developments and team member performance to team leadership regularly
Posted 1 day ago
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📍 United States

💸 80000.0 - 85000.0 USD per year

🔍 Insurance

  • High school diploma required; college degree preferred.
  • Property & Casualty license required.
  • Five years’ commercial experience in marketing, placement, service, or sales
  • Full knowledge of Commercial Property & Casualty lines of coverage and services.
  • Capacity to present, communicate and build trust with confidence and expertise.
  • Ability to solve practical problems with diverse variables in situations where only limited standardization exists. Capability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Collaborative, optimistic, and positive mindset.
  • Actively engage and efficiently manage referrals to market, quote and bind small commercial business.
  • Foster strong relationships with producers, clients, and underwriters.
  • Utilize and maintain EPIC’s CRM system (Nexsure) to EPIC standards.
  • Must adhere to all new business protocols, workflows, standards, and procedures.
  • Utilize our comparative rating platform and carrier websites to quote and present new business opportunities to new clients. Use of wholesalers as needed.
  • Attend all educational, training, and other sessions as directed by EPIC.
  • Serve as a trusted advisor to our new business prospects.
  • Ensure accurate record-keeping in compliance with EPIC guidelines.

Communication SkillsCustomer serviceNegotiation skillsClient relationship managementRelationship managementSales experienceMarket ResearchCRM

Posted 13 days ago
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📍 United States

💸 74672.0 - 85330.0 USD per year

🔍 Financial Services

  • Minimum five (5) year prior Commercial Insurance experience
  • Strong customer service skills with an ability to assess insurance coverage needs
  • Excellent communication and diplomacy skills to resolve client issues
  • Articulate, well organized, and focused
  • Goal oriented and highly motivated and resourceful to achieve results
  • Ability to work independently, as well as in a team environment
  • Proficient in Microsoft Office
  • Answer and respond promptly to client inquiries via phone, mail and e-mail, in professional and courteous manner, adhering to agency guidelines.
  • Maintain proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in Sagitta and Image Right.
  • Prioritize workflow and follow standard procedures for processing applications, policy changes, renewals, endorsements, audits and cancellations.
  • Accurately process policy changes on carrier websites or via email. Follow up with carriers to ensure all applications and any policy changes are processed in a timely manner.
  • Assume ownership of customer concerns and feedback until a successful resolution is achieved.
  • Review client exposures, loss experience and current coverage and provide proactive solutions, and recommend appropriate products and services.
  • Remarket accounts according to agency guidelines. Consider the current program and if warranted, provide other options to the client.
  • Assist with the solicitation of new accounts and retention of existing accounts. Looks for new sales opportunities by cross-selling.
  • Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.
  • Work well within the team and contribute to the team effort by openly sharing insurance knowledge

Communication SkillsCustomer serviceMicrosoft OfficeAccount ManagementClient relationship management

Posted 14 days ago
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🔥 Communications Consultant
Posted about 1 month ago

📍 United States

💸 75000.0 - 85000.0 USD per year

🔍 Employee Benefits or Healthcare

  • Bachelor’s degree or higher in Communications or equivalent experience
  • Employee benefits or healthcare industry experience a plus
  • Client management experience
  • 5-8 years combined benefit and communications experience
  • Advanced knowledge of Microsoft Office programs (Excel, Outlook, PowerPoint, Word and Microsoft Teams)
  • Serve as a consultant for employee-facing benefits communications, from strategy development to delivery, including project and internal collaboration with C&E colleagues, EPIC account teams and clients on content development, graphic design and project management
  • Create compelling employee benefits communications that are easily understood and delivered across a multitude of channels (for example: digital, print, and face-to-face) to maximize employee engagement and to facilitate required action
  • Ensure all content is written and edited to the highest standards, optimized for the channel distribution and provides a great user experience
  • Establish priorities, manages multiple projects and create workflows to ensure all projects are delivered with quality and accuracy
  • Oversee, as necessary, support from third-party service providers that contribute to the development and delivery of print, digital and online communications
  • Play a lead role in the creation, maintenance and stewardship of our content collections

Project ManagementProject CoordinationContent creationContent managementStrategic ManagementCommunication SkillsCollaborationMicrosoft ExcelMicrosoft OfficeAgile methodologiesPresentation skillsMS OfficeWritingClient relationship managementData visualizationEditingStrategic thinking

Posted about 1 month ago
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📍 U.S. (specifically Chicago, IL or New York, NY)

🧭 Full-Time

🔍 Insurance

  • Bachelor's Degree; advanced degree is a plus.
  • Minimum of 3 years experience in the insurance industry with client service experience.
  • Experience in negotiating with insurance markets and presenting to clients.
  • Experience using agency management systems like Sagitta or Salesforce.
  • Proficient in Microsoft Office Software (Word, Excel, PowerPoint, Outlook) and Adobe.
  • Hold appropriate Broker's License(s) or able to obtain within 3 months of employment.
  • Strong interpersonal, organizational, and communication skills required.
  • Support Account Team Leaders with placing professional liability and ancillary management liability insurance products for large firms.
  • Manage client renewal processes including identifying and analyzing risk exposures.
  • Consult clients during the development of underwriting materials.
  • Negotiate policy terms, conditions, premiums, and collateral.
  • Create client deliverables and present marketing results.
  • Review insurance quotes, policies for accuracy, and transmit to clients.
  • Support investigations and resolve policy/claims issues.
  • Ensure daily account needs are met and develop relationships with underwriters.
  • Assist with special projects and client requests.

NegotiationAccount ManagementClient relationship managementRisk Management

Posted about 1 month ago
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📍 United States

🧭 Full-Time

💸 93000.0 - 100000.0 USD per year

🔍 Consulting

  • 5+ years experience in group life, disability, absence programs
  • Knowledge of federal and state leave regulations
  • Proficiency in Microsoft Office, particularly in Teams, Excel, and PowerPoint
  • Support management of group disability and absence programs
  • Serve as the primary contact for clients and vendors
  • Communicate industry trends and participate in client meetings

Project ManagementData AnalysisCommunication SkillsMicrosoft ExcelComplianceClient relationship managementData visualization

Posted about 1 month ago
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📍 United States

🧭 Full-Time

💸 130000.0 - 190000.0 USD per year

🔍 Insurance Brokerage

  • 5+ years of experience in working with an Insurance Brokerage
  • Experience in placing insurance for Architect, Engineering & Construction industries is highly desirable
  • Advanced knowledge of Microsoft Office applications required
  • Ability to work in a fast-paced environment and handle multiple tasks
  • High level of interpersonal skills for sensitive situations
  • Bachelor’s degree preferred; Broker’s P&C license required; Insurance designation preferred
  • Review documents for client pre-renewal meetings prepared by the account administrator
  • Coordinate all pre-renewal work completed by other team members
  • Manage timelines and negotiate insurance coverage options
  • Prepare and present renewal terms/options to clients
  • Handle day-to-day client service requests and document transactions
  • Support new client acquisition and participate in industry organizations

Client relationship managementRisk Management

Posted about 1 month ago
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📍 United States

💸 80000.0 - 85000.0 USD per year

🔍 Commercial Lines Insurance

  • Full knowledge of Property Casualty lines of coverage and services.
  • Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations.
  • Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel.
  • Strong attention to detail and time management abilities.
  • Strong ability to multi-task and assign priority.
  • Strong interpersonal communication skills, both written and oral
  • Processes applications, policies, endorsements, binders, certificates, audit requests and other items related to the servicing of clients.
  • Assists clients with policy coverage, exclusions and related questions and assists Producers in servicing clients.
  • Services client accounts with oversight of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues.
  • Conducts renewal process with oversight of Producers or Account Executives, including exposure analysis for client, strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance rate and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives, prepares proposal, and oversees accuracy of insurance binder.
  • Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team.
  • Maintains client files in appropriate systems; prepares billing and provides standard office/administrative support.

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeWritten communicationAccount ManagementNegotiation skillsActive listeningClient relationship managementBudgetingData entryRelationship managementSales experienceRisk ManagementMarketingCRMFinancial analysis

Posted 4 months ago
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