HALO Precision Diagnostics

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🔥 Customer Service Representative
Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 Healthcare

  • High School Diploma or GED required (some college preferred).
  • Minimum of 1 year of inbound/outbound call center experience in a medical office, clinic, or institutional setting.
  • Experience in radiology or healthcare is a strong advantage.
  • Exceptional verbal and written communication skills.
  • Proven ability to handle high-pressure situations with professionalism and composure.
  • Strong problem-solving and time-management skills to manage multiple priorities effectively.
  • Ability to follow issues through to resolution with attention to detail.
  • Positive and professional demeanor, able to represent the company well in all interactions.
  • Manage high volumes of inbound calls from patients regarding billing inquiries or payment questions.
  • Make outbound collection calls to patients with past-due balances.
  • Enter and maintain accurate patient information in the customer information system.
  • Act as a liaison between patients and the company, ensuring clear communication and problem resolution.
  • Ensure customer satisfaction by addressing issues and concerns with professionalism and care.
  • Stay informed about customer needs and trends to continuously improve satisfaction and loyalty.

Problem SolvingCustomer serviceTime ManagementData entry

Posted about 2 months ago
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📍 AZ, CA, FL, NC

🧭 Full-Time

💸 120000.0 - 165000.0 USD per year

🔍 Health-tech, diagnostics

  • Graduate of accredited NP program.
  • NP licensure.
  • Counsel patients on hereditary cancer risks.
  • Screen patients for hereditary cancers.
  • Collaborate with clinicians based on medical guidelines.
  • Provide metrics on program performance with the team.
Posted 4 months ago
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📍 California, USA

🔍 Healthcare, Genetic Testing

  • Bachelor's degree in business, marketing, or a related field (or equivalent experience).
  • Strong interpersonal and communication skills.
  • Self-motivated, results-driven, and eager to succeed in a sales role.
  • Ability to build and maintain positive client relationships.
  • Knowledge of health care and specifically genetic testing.
  • Ability to travel within the designated territory to meet with clients, attend meetings, and visit healthcare facilities.
  • Ability to work under pressure, handle rejection, and manage the demands of a sales role effectively.
  • Identify and prospect new clients within the medical community, including physicians, clinics, hospitals, and other healthcare providers.
  • Cultivate and maintain strong relationships with existing clients to understand their needs and ensure ongoing satisfaction with our services.
  • Stay up-to-date on our genetic testing developments.
  • Conduct presentations and product demonstrations to potential clients, showcasing the benefits of partnering with HALO.
  • Keep abreast of market trends, competitive activities, and potential opportunities for growth within the genetic testing sector.
  • Provide regular reports on genetic testing metrics at partner locations.
  • Collaborate with internal departments to ensure a seamless partner experience and address any partner-related issues.

Business DevelopmentData AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelInterpersonal skillsClient relationship management

Posted 4 months ago
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