Cardinal Health

💰 $78.0m Post-IPO Debt on 2006-08-16Hospitals and Health Care
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Cardinal Health is a global Fortune 19 company that specializes in improving the cost-effectiveness of healthcare. They support pharmacies, hospitals, and ambulatory care sites in delivering quality patient care while reducing costs and increasing profitability.

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🧭 Full-Time

💸 21 - 30 USD per hour

🔍 Pharmaceuticals

  • Previous customer service experience is preferred.
  • High School diploma or equivalent preferred.
  • Experience in Patient Support Services is preferred.
  • Knowledge of Medicare and Medicaid payer policies is preferred.
  • Understanding of Medical and pharmacy insurance benefits preferred.
  • 1-2 years of experience in Pharmacy and/or Medical Claims billing and coding.
  • 1-2 years experience with Prior Authorization and Appeal submissions.
  • Ability to work effectively in high-volume production teams.
  • Intermediate to advanced computer skills, particularly in Microsoft Office.
  • Previous medical experience preferred.
  • Adaptability and flexibility in working environments preferred.
  • Self-motivated and dependable, with strong problem-solving abilities.
  • Bilingual ability preferred.

  • First point of contact for inbound calls; assess needs and handle accordingly.
  • Create and complete enrollment applications promptly.
  • Thoroughly scrutinize forms and documentation for completeness.
  • Conduct necessary outbound correspondence to support patient needs.
  • Resolve inquiries and concerns regarding request statuses.
  • Maintain detailed records of interactions in the database.
  • Self-audit activities for accuracy and efficiency.
  • Communicate with patients and providers about missing information.
  • Notify stakeholders of financial responsibilities for services.
  • Assess patient financial capabilities and provide assistance options.
  • Follow up on benefit investigation rejections thoroughly.
  • Track payer issues and report updates to management.
  • Assist patients in selecting optimal insurance coverage.
  • Handle escalations and ensure timely communication of resolutions.
  • Mediate disagreements between parties to obtain positive outcomes.
  • Manage multiple outstanding issues and ensure resolution satisfaction.
  • Report payer issues by region to the appropriate team.
  • Conduct research to resolve issues related to payers, offices, and pharmacies.

Customer service

Posted 2024-10-11
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📍 USA

🧭 Full-Time

💸 121600 - 182385 USD per year

🔍 Healthcare services and products

  • Preferred certifications: CISSP, CISA, CRISC, IAPP, CGEIT.
  • Knowledge of network security and current technologies.
  • Experience with cloud-based technologies and API security.
  • Bachelor’s Degree in a related field or equivalent work experience.
  • Strong interpersonal and communication skills.
  • Ability to assess security needs against business objectives.

  • Assess the governance, risk and compliance aspects related to third-party vendors.
  • Leverage IT risk management expertise for effective communication and alignment with vendors.
  • Conduct quality assurance and peer review for assessments and audit findings.
  • Analyze data sets to enhance reporting metrics for strategic initiatives.
  • Negotiate security terms with vendors and support audit engagements.
  • Monitor compliance with HIPAA, SOX, and PCI security requirements.

LeadershipData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMentoring

Posted 2024-10-06
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📍 United States

🧭 Full-Time

💸 $93,500.00 - $133,600.00 USD per year

🔍 Healthcare

  • Bachelor’s degree or higher (in an Information Technology discipline or related field of study), preferred.
  • Ideally targeting individuals with 4+ years of experience designing, programming, and supporting software programs or applications.
  • Expert knowledge of our web technology stack, preferred: Angular, .Net Core, ASP.NET MVC, C#, HTML, CSS, Bootstrap, AngularJS, JavaScript, JQuery, and Entity Framework/EF Core.
  • Ability to apply development design patterns to create solutions.
  • Familiarity with common development methodologies.
  • Working knowledge of Microsoft SQL Server including schema design and SQL queries.
  • Working knowledge of the Microsoft Azure Platform, including dev automation toolset.
  • Strong written communication and documentation skills.

  • Design solutions for our user community.
  • Write software that is reliable, maintainable, and extensible.
  • Author user interface components for web applications.
  • Mentor junior developers and engage them with relevant development tasks.
  • Debug and resolve user interface issues.
  • Implement proper usage of authentication and access control sub-systems.
  • Track, maintain, and monitor user activity logs and error logs.
  • Collaborate with other developers and mentor junior developers.
  • Participate as a QA resource for other developers.
  • Manage and troubleshoot dev automation – automated build and release processes.
  • Assist with software releases.
  • Assist with architectural evaluations and decisions.

SQLASP.NETDesign PatternsHTMLCSSJavascriptjQueryMicrosoft AzureMicrosoft SQL ServerQAC#JavaScriptAsp.NETASP.NET MVCAzure.NET.NET coreAngular

Posted 2024-09-20
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