Apply📍 NYC metro
💸 55000 - 60000 USD per year
🔍 Healthcare technology
- Must be available to manage inbound patient inquiries from our online messaging platform for 8 hours a day, 5 days per week Monday-Friday.
- A minimum of 2 years experience in healthcare, medical assistance, or clinical care.
- Must have prior experience working with insurance, e.g., submitting prior authorizations.
- Experience working closely with clinicians is preferred.
- Knowledge of clinical admin systems (EMR) and testing portals is preferred.
- Stellar communication skills.
- An empathetic customer-service approach.
- Proactivity, autonomy, and an owner's mindset.
- Organization and attention to detail.
- Soft skills: listening, negotiating, decision-making, and leadership.
- Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented.