Neura Health

👥 11-50💰 $100,000 Grant 11 months agoHealth Care💼 Private Company
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Neura Health is a rapidly growing health tech startup revolutionizing neurological care. We provide a telehealth platform connecting patients with specialists for conditions like migraines, epilepsy, and sleep disorders, addressing critical access and quality gaps in the industry. Our platform leverages a robust tech stack including React, Amazon Web Services, and Cloudflare, creating a seamless and engaging experience for both patients and clinicians. We foster a collaborative and mission-driven culture, attracting top talent who are passionate about improving patient outcomes. Backed by leading investors like Pear VC and Norwest Venture Partners, and with over $10 million in funding, Neura Health is poised for significant growth and expansion in the neurology telehealth space. We are committed to building a supportive environment where our employees can make a meaningful impact on people's lives. Our engineering team utilizes cutting-edge technologies to build and maintain our platform, emphasizing efficient development practices and a focus on scalability and reliability. We are always looking for talented and driven individuals to join our team and help us continue to improve access to high-quality neurological care. Beyond the technical aspects, we prioritize a supportive and inclusive work environment where collaboration and innovation thrive. Our team is comprised of highly skilled and passionate individuals who share a common goal of improving the lives of our patients. We value empathy, compassion, and a commitment to providing exceptional care. The team's collective experience in product development, engineering, and healthcare ensures the best possible solutions for our users. Currently, we're seeking talented clinicians and healthcare professionals to join our team and contribute to our growing impact on the healthcare industry. We offer a competitive compensation and benefits package, coupled with the opportunity to work at the forefront of innovation in neurology care.

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🔥 Care Concierge
Posted 3 months ago

📍 NYC metro

💸 55000 - 60000 USD per year

🔍 Healthcare technology

  • Must be available to manage inbound patient inquiries from our online messaging platform for 8 hours a day, 5 days per week Monday-Friday.
  • A minimum of 2 years experience in healthcare, medical assistance, or clinical care.
  • Must have prior experience working with insurance, e.g., submitting prior authorizations.
  • Experience working closely with clinicians is preferred.
  • Knowledge of clinical admin systems (EMR) and testing portals is preferred.
  • Stellar communication skills.
  • An empathetic customer-service approach.
  • Proactivity, autonomy, and an owner's mindset.
  • Organization and attention to detail.
  • Soft skills: listening, negotiating, decision-making, and leadership.
  • Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented.

  • Provide seamless care coordination over messaging and phone to ensure a smooth patient experience.
  • Prepare patients for their medical visits by ensuring they have all necessary information and updates ready in their chart.
  • Assist patients with administrative needs, such as scheduling and membership adjustments.
  • Help patients navigate their insurance coverage for labs, prescriptions, and scans.
  • Clearly and empathetically explain complex information to patients to increase adherence to treatment plans.
  • Resolve billing issues and payment collection.
  • Support ad-hoc reporting and special project requests.
  • Track common themes across patient feedback.
  • Contribute to clinical process improvement and standard operating procedures.
  • Cross-collaborate with other departments.
  • Maintain strict confidentiality for all patient and company information.

LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
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📍 Wisconsin, Kansas, Minnesota, Oklahoma, Arkansas, Alabama, Michigan, Illinois

🧭 Part-Time

💸 60 - 60 USD per hour

🔍 Healthcare technology

  • Licensed Nurse Practitioner (NP) or Physician Assistant (PA).
  • Availability for 8-16 hours per week.
  • ABPN certification or eligibility in Neurology.
  • Soft skills including listening, negotiating, decision-making, and leadership.
  • Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented.
  • Must be licensed in specified states: Wisconsin, Kansas, Minnesota, Oklahoma, Arkansas, Alabama, Michigan, Illinois.

  • Evaluate and examine patients with neurological complaints.
  • Provide patients with a diagnosis and care plan focusing on health goals across diet, exercise, stress management, sleep, etc.
  • Review appropriate labs and imaging for patient care.
  • Conduct regular follow-up appointments to adjust medications.
  • Offer chat-based support to patients during challenging times.
  • Generate educational content for online resources.

LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
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