Backblaze

πŸ‘₯ 251-500πŸ’° $5,000,000 Series A over 12 years agoCloud Data ServicesData ManagementInformation TechnologyData StorageSoftwareπŸ“ˆ Public Company
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Backblaze is a cloud storage and data backup service known for its simplicity and cost-effectiveness, offering reliable solutions for individuals and businesses to securely store and recover their data.

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πŸ“ Continental USA

🧭 Full-Time

πŸ” Infrastructure-as-a-Service

  • Proven experience in a similar leadership role within the MSP or Infrastructure-as-a-Service industry.
  • Excellent collaboration and communication skills, including building high-performing teams and effectively interacting with colleagues across Backblaze and team members.
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making
  • Significant experience in cloud-scale data center systems and services
  • Significant experience in managing mission-critical operations of complex global infrastructure.
  • A passion for process improvement and project management at scale
  • 6+ years of management experience, with at least 3 years at the Director level
  • 5+ years of hands-on technical experience in a field related to the team’s focus
  • Six-Sigma training and/or certification a plus
  • Ability to travel domestically and internationally as needed
  • Lead a globally distributed team of 15+ highly technical teammates
  • Provide 24/7 services for NOC and SRE
  • Own the single source of truth for the state of production
  • Centrally manage all aspects of incident and change management
  • Maintain a culture of continuous improvement, leveraging operational data to prioritize work across teams.
  • Be customer focused, and have a strong bias to action therein.
  • Collaborate closely with Customer Support to provide seamless world-class support
  • Collaborate with Supply Chain to manage proper levels of inventory
  • Lead & coordinate strategic initiatives to evolve and improve production support, incident/change/asset management.
  • Liaise with Vendor Management and Legal to manage critical contract renewal cycles
  • Establish department-level objectives, policies, and procedures, creating OKRs or other measurements as applicable
  • Recruit & coach the team to support Backblaze and individual career objectives
  • Build strong cross-functional relationships, most notably with Infrastructure Engineering, Customer Support, and Data Center Operations.
  • Manage department budget
  • Be an engaged, visible, and admired leader

AWSLeadershipProject ManagementCloud ComputingData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingRESTful APIsLinuxDevOpsTerraformMicroservicesTeam managementAnsibleScriptingCustomer supportChange ManagementBudget management

Posted about 2 months ago
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πŸ“ Continental USA

🧭 Full-Time

πŸ’Έ 180000.0 - 265000.0 USD per year

πŸ” Infrastructure-as-a-Service

  • Proven experience in a similar leadership role within the MSP or Infrastructure-as-a-Service industry
  • Excellent collaboration and communication skills, including building high-performing teams and effectively interacting with colleagues across Backblaze and team members
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making
  • Significant experience in cloud-scale data center systems and services
  • Significant experience in managing mission-critical operations of complex global infrastructure
  • Lead a globally distributed team of 15+ highly technical teammates
  • Provide 24/7 services for NOC and SRE
  • Own the single source of truth for the state of production
  • Centrally manage all aspects of incident and change management
  • Maintain a culture of continuous improvement, leveraging operational data to prioritize work across teams
  • Be customer focused, and have a strong bias to action therein
  • Collaborate closely with Customer Support to provide seamless world-class support
  • Collaborate with Supply Chain to manage proper levels of inventory
  • Lead & coordinate strategic initiatives to evolve and improve production support, incident/change/asset management
  • Liaise with Vendor Management and Legal to manage critical contract renewal cycles
  • Establish department-level objectives, policies, and procedures, creating OKRs or other measurements as applicable
  • Recruit & coach the team to support Backblaze and individual career objectives
  • Build strong cross-functional relationships, most notably with Infrastructure Engineering, Customer Support, and Data Center Operations
  • Manage department budget
  • Be an engaged, visible, and admired leader

LeadershipProject ManagementCloud ComputingPeople ManagementCross-functional Team LeadershipOperations ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingDevOpsMS OfficeTeam managementStakeholder managementProcess improvementCustomer supportChange ManagementBudget management

Posted about 2 months ago
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