Ably (UK)

Ably is a UK-based technology company focused on providing real-time communication solutions and services, enabling seamless and interactive experiences for businesses and users.

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Jobs at this company:

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🔥 Account Executive

Posted 5 days ago

📍 United States, Canada

🧭 Full-Time

🔍 Developer Tools

🔧 Requirements

3+ years selling experience in high-growth environment
Track record in selling complex technical solutions
Experience selling to developers and senior stakeholders
Consultative, customer-first sales approach
Experience in a smaller early-stage company

💡 Responsibilities

Prospect, identify, qualify and develop sales pipeline
Build relationships with developers and technical teams
Develop and execute go-to-market plans
Enhance revenue through targeted outreach
Maintain deep product knowledge for technical discussions

Software DevelopmentCloud ComputingREST APIMicroservicesRelationship managementSales experience

Posted 5 days ago

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🔥 VP of Customer Success

Posted 13 days ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Significant experience in leading Customer Success or post-sales Solution Architecture teams at a technology-focused software or infrastructure. company, preferably with a SaaS or subscription-based revenue model. Experience running technical support teams is preferable.
A strong understanding of the technical needs of developers and technical stakeholders, with the ability to align their goals with business outcomes.
A proven track record of driving customer satisfaction, retention, and expansion at scale, with experience managing strategic accounts and improving key metrics like NRR and CSAT.
Expertise in developing and implementing scalable processes and tools to support customer success, including the use of customer success platforms and CRM systems.
Excellent leadership and people management skills, with experience building and developing high-performing teams.
Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, both internally and externally.
A customer-centric mindset combined with a strategic perspective, enabling you to align customer success with overall company objectives.
The ability to balance strategic priorities with hands-on execution in a fast-paced, high-growth environment.
A data-driven approach to decision-making, with proficiency in customer analytics and success metrics.

💡 Responsibilities

Shape and execute Ably’s customer-centric strategy.
Act as a trusted advisor to Ably customers.
Lead and develop a high-performing Customer Success and Support team:
Grow customer value.
Drive operational excellence and efficiency.
Collaborate cross-functionally to deliver value:

Posted 13 days ago

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🔥 Site Reliability Engineer

Posted about 2 months ago

📍 UK

🧭 Full-Time

🔍 Digital experience platforms

🔧 Requirements

A deep technical understanding of systems and a commitment to advancing that knowledge.
Understanding of Site Reliability Engineering and infrastructure-as-code principles.
Strong technical expertise in Linux systems administration and networking.
Experience operating production systems on public cloud platforms, particularly AWS.
Proficiency in software development with a record of working in production systems.
Skills in delivering projects from initiation to completion, managing resources and timelines.

💡 Responsibilities

Maintain and enhance infrastructure services to ensure reliability, scalability, and performance.
Drive infrastructure-as-code practices by developing and managing infrastructure with automation.
Develop software solutions for deployment, orchestration, instance management, health monitoring, and system administration.
Monitor and improve system observability using tools for actionable insights.
Collaborate with cross-functional teams to align infrastructure initiatives with business goals.

AWSDockerNode.jsPostgreSQLSoftware DevelopmentCassandraGoCI/CDLinux

Posted about 2 months ago

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