- Monitor and maintain the health of the Center of Excellence (CoE) network, tracking key performance and quality metrics on an ongoing basis.
- Design and produce recurring and ad hoc reports and dashboards on network status for jumbo employer clients and internal stakeholders, including the executive and leadership teams, using Databricks, Python and SQL.
- Conduct access and network adequacy analysis to evaluate coverage, gaps, and utilization across CoE partners.
- Own the reporting process end to end - data collection, validation, visualization, and distribution - delivering reliably against recurring timelines.
- Partner cross-functionally with account management, clinical, and data teams to ensure reporting accuracy and relevance.
- Identify trends, risks, and performance issues in the network and proactively flag them to the right stakeholders.
- Support client-facing meetings and business reviews with clear, digestible visual summaries of network performance.
- Build and maintain documentation and standard operating procedures for recurring reporting cycles.
PythonSQLMicrosoft Power BI+5 more