Author Health

Author Health is a company specializing in health-related services, currently offering a remote job opening for a Contact Center - Central Outreach Representative.

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đź“Ť Florida

🧭 Full-Time

đź’¸ 65000 - 75000 USD per year

🔍 Mental health care

  • Bachelor’s degree in accounting required.
  • Comprehensive understanding of the generally accepted accounting principles (GAAP).
  • At least two years of experience in accounting or a related field.
  • Strong mathematical and analytical skills.
  • Excellent verbal and written communication skills.
  • Self-motivated, organized, and detail-oriented.
  • Ability to handle multiple projects simultaneously.
  • Ability to read and analyze financial reports.
  • Business Central experience is a plus.
  • Excellent computer skills in Microsoft Office applications (Excel, Word, PowerPoint, etc.).

  • Providing support across all aspects of the company’s finance functions: revenue recognition, month-end close, budgets/forecasts, payroll processing, and balance sheet reconciliations.
  • Support multi-company month-end and year-end close process through the compilation and recording of journal entries and preparation of financial statements.
  • Prepare balance sheet reconciliations including bank accounts, prepaid expenses, accruals, and inter-company activity.
  • Complete payment of accounts payable invoices and charge payments to the appropriate general ledger account.
  • Develop and document accounting policies to maintain internal controls.
  • Reconcile Accounts Receivable reports to resolve discrepancies and review charges prior to claims submission.
  • Assist with the annual financial audit.

Microsoft OfficeOrganizational skills

Posted 2024-11-09
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🔍 Healthcare, mental health services

  • 2+ years of experience in customer service/sales, with cold outreach experience preferred.
  • 2+ years of experience in healthcare outreach, community engagement, or related fields.
  • Strong ability to initiate conversations and build connections quickly, especially with individuals with vulnerable healthcare needs.
  • Experience in healthcare, social services, or mental health services, with an understanding of seniors’ needs and challenges.
  • Proficiency in critical thinking, time management, and multitasking.
  • Ability to work independently and meet weekly outreach goals successfully.
  • Basic proficiency in G-Suite and video conferencing platforms.
  • Excitement for working in an innovative, fast-paced startup environment.
  • Adherence to HIPAA regulations and confidentiality.
  • Strong tech proficiency and comfort using technology in daily work.

  • Conduct high-volume outreach over the phone to educate potential patients and caregivers on their health services needs and help them schedule and attend appointments.
  • Independently organize and prioritize your workload, solving problems to meet outreach and enrollment goals.
  • Utilize Author Health’s CRM and electronic medical record to track outreach and document member consent and interactions.
  • Work collaboratively with care teams for a seamless transition from outreach to ongoing support.
  • Provide feedback on outreach strategies to improve patient-focused effectiveness.
  • Participate in virtual meetings and maintain motivation in a fully remote work environment.
Posted 2024-10-24
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đź“Ť Florida

🔍 Healthcare

  • Current Registered Nurse (RN) licensure in Texas, Florida, or any multi-state compact jurisdiction.
  • At least 3 years of experience in behavioral health or medical case management.
  • Strong understanding of behavioral health conditions, treatments, and evidence-based practices.
  • Strong understanding of chronic medical conditions in adults that lead to ED and inpatient hospital presentations, and interventions to prevent those hospital presentations.
  • Excellent assessment, interpersonal, and communication skills.
  • Ability to work independently and collaboratively within a multidisciplinary team.
  • Proficiency in electronic health records (EHR) and other healthcare technologies.
  • Dedication to patient-centered care and advocacy.

  • Perform comprehensive assessments of patients' behavioral health and medical needs.
  • Remove barriers to engaging in health care services to ensure medication and treatment adherence.
  • Create personalized care plans in collaboration with patients, their caregivers, and healthcare providers.
  • Oversee and coordinate the execution of care plans to ensure they achieve the patients' goals and objectives.
  • Educate patients on health conditions, treatment options, and self-management strategies.
  • Advocate for patients to ensure they access appropriate medical and behavioral health services in a timely manner.
  • Work with interdisciplinary teams, including psychiatrists, nurse practitioners, licensed clinical social workers, and field workers to enhance patient care outcomes.
  • Regularly monitor and evaluate patient progress, adjusting care plans as needed.
  • Maintain precise and current documentation of patient interactions and interventions.
  • Engage in case conferences, team meetings, and quality improvement initiatives.
  • Participate in daily huddle meetings.

Communication SkillsAnalytical SkillsCollaborationDocumentation

Posted 2024-10-16
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