Snapdocs

Snapdocs is a company focused on streamlining the mortgage closing process through technology, enhancing efficiency and collaboration among stakeholders in the real estate industry.

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๐Ÿ“ NY, CA, WA, MA

๐Ÿ’ธ 21 - 23 USD per hour

๐Ÿ” Residential mortgage market

  • High school diploma required.
  • A minimum of 1-2 years of related customer service experience.
  • Strong written and verbal communication skills.
  • Ability to learn new computer system applications.

  • Performs tasks required to schedule notaries for in-person signing appointments, managing communication between parties.
  • Resolves common issues during transactions and escalates when necessary.
  • Makes outbound phone calls for time-sensitive situations.
  • Performs quality control activities to ensure signings meet expected touchpoints.
  • Assists with post close quality reviews and reports errors for resolution.
  • Completes special projects as requested by their manager.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Posted 2024-11-12
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๐Ÿ“ United States

๐Ÿงญ Part-Time

๐Ÿ’ธ 20 USD per hour

๐Ÿ” Residential mortgage market

  • High School Diploma.
  • 1-2 years of related work experience, ideally in a repetitive administrative environment.
  • Experience with title and loan documents is preferred.
  • Ability to quickly learn new computer systems and applications.
  • Excellent written and oral communication skills.
  • A positive, resourceful, and self-starting team player eager to contribute.

  • Performs post-close quality reviews and reports errors for resolution.
  • Schedules notaries for in-person signing appointments and manages communication.
  • Resolves common issues during transactions and escalates when necessary.
  • Makes outbound calls for time-sensitive situations.
  • Conducts quality control to prevent issues during order lifecycles.
  • Completes special projects as requested by the manager.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-12
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ $214,400.00 - $300,000.00 per year

๐Ÿ” Residential mortgage market software

  • Bachelor's degree in business administration or a technology-related field.
  • Minimum of 8 years of experience in risk management, information security, and managing product security, cybersecurity, IT support, and GRC at a B2B/enterprise software company.
  • 5+ years management experience.
  • Proven experience with SOC 2 and ISO 27001 audits.
  • In-depth understanding of common information security management frameworks (ISO, SOC, NIST).
  • Proficiency in contract and vendor negotiations, including managing services.
  • Experience with Agile software development methodologies.
  • Expertise in Cloud computing security.

  • Collaborate with cross-functional teams to assess and strengthen our overall security posture, ensuring alignment with the companyโ€™s priorities across product security, cybersecurity, IT support, and GRC.
  • Product Security: Partner with product and engineering teams to embed security into the design and development of features.
  • Cybersecurity: Lead the cybersecurity efforts to protect our data and infrastructure from emerging threats.
  • IT Support: Oversee the IT support team to ensure secure and efficient operations for internal stakeholders.
  • GRC: Manage governance, risk, and compliance efforts, ensuring the company meets industry regulations and audit standards.

LeadershipSoftware DevelopmentAgileCloud ComputingCybersecurityStrategyCollaborationAgile methodologies

Posted 2024-10-15
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ $167,400 - $258,800 per year

๐Ÿ” Residential mortgage market

  • Bachelorโ€™s degree.
  • 5-7 years relevant experience.
  • 3+ years in management consulting or strategy/growth roles where you have a proven track record of successfully leading initiatives and hitting goals.
  • 3+ years experience in technology partnerships, strategic partnerships or business development.
  • A blend of creativity and analytical thinking skills.
  • Complex, cross-functional project/program management experience.
  • Clear and concise communication skills.

  • Strategize & Execute: provide strategic and tactical support as needed to advance opportunities from identification through successful partnership launch.
  • Engage Key Stakeholders: cultivate relationships with existing and prospective strategic partners, technology providers, and other industry stakeholders to help us identify, shape, and harness opportunities.
  • Optimize Internal Processes: enhance or establish infrastructure to measure and optimize impact of business development activities and improve outcomes. Design and implement scalable processes that ensure operational excellence in everything we do.
  • Analyze & Evaluate: build financial models and defensible business cases to evaluate and convey the potential impact of opportunities on company goals. Identify deal risks.
  • Collaborate & Influence: build strong internal relationships to support cross-functional collaboration and alignment necessary to develop, advance, and successfully launch partnership opportunities.

Business DevelopmentStrategyBusiness developmentCommunication SkillsCollaboration

Posted 2024-10-02
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