- Serve as the primary point of contact for a portfolio of regional accounts, managing regular communication, resolving operational hurdles, and maintaining long-term partner satisfaction.
- Monitor and analyze partner KPIs, including sales volume, conversion rates, revenue, and margins.
- Prepare and present monthly performance recaps and assist in high-level business reviews.
- Manage the technical and marketing 'buyflow' for partners, including auditing digital customer journeys and ensuring API integrations are functioning correctly.
- Utilize testing to identify opportunities to improve partner performance within the Updater ecosystem.
- Proactively identify opportunities to increase average revenue per order (ARPO) by evolving partner compensation and commission structures.