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Wellhub

Wellhub is a technology company focused on developing software solutions, with a variety of job openings in engineering and business development.

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Jobs at this company:

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🔥 Customer Success Executive
Posted about 2 hours ago

📍 Brazil

🧭 Full-Time

🔍 Corporate wellness

  • Must reside in São Paulo.
  • Availability to go to the office at least 1 time per week.
  • Experience in a client-facing position managing client relationships.
  • Experience nurturing a portfolio of clients.
  • Strong communication and presentation skills.
  • Ability to coordinate cross-functional areas and problem-solve creatively.
  • Ability to operate independently and escalate issues when necessary.
  • Ability to analyze data and propose actions based on reports.
  • Experience using Salesforce and Tableau is relevant.
  • Advanced knowledge of English is a plus.

  • Build and maintain strong relationships with clients, understanding their needs and objectives.
  • Keep clients informed about campaigns and best practices for use of Wellhub.
  • Support clients post-onboarding to ensure smooth service transitions.
  • Monitor client performance and propose solutions for improvement.
  • Provide training for effective use of Wellhub products.
  • Resolve client issues by collaborating with internal teams.
  • Represent client interests within the organization.

Data AnalysisSalesforceTableauCommunication SkillsProblem SolvingTrainingClient relationship managementCross-functional collaboration

Posted about 2 hours ago
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🔥 Backend Software Engineer | Partners Payout
Posted about 4 hours ago

📍 Brazil

🔍 Corporate wellness

  • Skilled in problem-solving with a focus on algorithms and data structures.
  • Passionate about writing good, testable code and improving code quality.
  • Experience in Cloud-based applications and microservices architecture.
  • Experienced with SQL technologies like PostgreSQL/MySQL, NoSQL (Redis is a plus).
  • Developing RESTful web services, collaborating on mocks, payloads, and HTTP best practices.
  • Go and Kotlin experience is beneficial but not required.

  • Join pair-programming sessions and contribute to code quality.
  • Collaborate with Product Manager and stakeholders to meet goals.
  • Design, develop, test, deploy, maintain/support, and improve features with a focus on performance, scalability, and stability.
  • Refactor codebase for quality and introduce new standards.
  • Use observability tools for troubleshooting and application tuning.
  • Work with SREs to resolve issues related to CI/CD, deployments, and infrastructure.

PostgreSQLSoftware DevelopmentCloud ComputingKotlinApache KafkaGoREST APIMicroservices

Posted about 4 hours ago
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🔥 Client Success Manager (CSM) – Large Accounts
Posted 2 days ago

📍 Brazil

🔍 Corporate wellness

  • Significant experience in Customer Success, Account Management, or Relationship Management, preferably with large accounts.
  • Strong communication and influencing skills; ability to engage with executives.
  • Expertise in implementing retention and engagement strategies.
  • Experience with CRM tools and analytics.
  • Ability to navigate complex corporate structures and environments.
  • Experience in negotiating and managing high-value contracts.
  • Experience with HR-focused services or SaaS solutions is valuable.
  • Fluency in English.

  • Serve as the primary point of contact for high-value clients and ensure their needs are met.
  • Design and implement engagement plans to maximize the adoption of wellbeing solutions.
  • Act as a strategic advisor to clients, understanding their HR operations and challenges.
  • Build trusted relationships with multiple stakeholders within the client organization.
  • Monitor key success metrics and generate strategic reports.
  • Anticipate issues impacting client satisfaction and mitigate churn risks.
  • Collaborate with various teams to meet client needs.
  • Facilitate discussions to ensure clients see the value of Wellhub solutions.

Business AnalysisData AnalysisAccount ManagementFluency in EnglishRelationship managementCRMCustomer Success

Posted 2 days ago
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🔥 Wellbeing Engagement Planning Manager
Posted 2 days ago

📍 Brazil

🔍 Corporate wellness

  • 3-7+ years of proven work experience in related positions.
  • Fluent/Advanced English.
  • Ability to work at a strategic level while being hands-on.
  • Strong organization skills with the ability to manage multiple high-priority projects.
  • Results-oriented with a mindset for scalable solutions.
  • Strong relationship and communication skills adaptable to change.
  • Entrepreneurial spirit with a focus on finding smarter ways to operate.

  • Support and train local CS teams on building client engagement and wellbeing communication plans.
  • Develop strategies to increase market reach through HR communication channels based on client profiles.
  • Understand and map HR wellness strategies to build bespoke and scalable wellbeing programs for clients.
  • Create scalable solutions for client wellbeing engagement.
  • Collaborate with global and regional teams to identify country-specific demands and opportunities.

Project ManagementData AnalysisRelationship management

Posted 2 days ago
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🔥 Pessoa Estagiária de Social Media | CX
Posted 4 days ago

📍 São Paulo, Brazil

🧭 Internship

🔍 Corporate wellness

  • Currently pursuing a bachelor's degree in Marketing, Advertising, Journalism, or Public Relations.
  • Expected graduation date from June 2026 onwards.
  • Knowledge of content creation and copywriting is a plus.
  • Knowledge of social media management is a plus.
  • Intermediate level of English proficiency is a plus.
  • Must reside in São Paulo.
  • Availability to work 2 times per month at the office located in Berrini, São Paulo.
  • Availability for morning or daytime hours.
  • Demonstrated passion for social media and digital marketing trends.
  • Excellent written communication skills with attention to detail.
  • Collaborative team player with a strong work ethic.

  • Support the CX Team Manager in implementing customer experience initiatives across all Wellhub markets.
  • Collaborate in developing and executing strategies for managing social media channels and community forums.
  • Guide CX agents to provide exceptional social media experiences.
  • Identify opportunities to enhance brand visibility and engagement.
  • Inspire and promote wellbeing in the work environment.

Content creationCollaborationDigital Marketing

Posted 4 days ago
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🔥 Enterprise Client Success Manager
Posted 4 days ago

📍 Brazil

🔍 Corporate wellness

  • Solid experience in leading large and complex client relationships in a client-facing position.
  • Strong leadership skills with the ability to collaborate with cross-functional teams.
  • Ability to operate independently and manage multiple clients/projects concurrently.
  • Strong attention to detail and problem-solving skills.
  • Highly proficient in both Portuguese and English.

  • Responsible for developing a sales plan for each named client, defining products and expansion opportunities.
  • Lead the client relationship for large and complex enterprise accounts throughout the client lifecycle.
  • Ensure contract renewals, expansions, and negotiate contracts on an annual basis.
  • Partner with client's HR and decision makers to connect their executives with Wellhub executives.
  • Provide product feedback, including client requirements and suggested enhancements.
  • Live the company mission by promoting wellbeing in the workplace.

LeadershipNegotiationFluency in EnglishClient relationship managementCross-functional collaborationSales experience

Posted 4 days ago
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🔥 Senior Product Manager - Fraud Prevention | Affirmative Vacancy for Women
Posted 7 days ago

📍 Brazil

🧭 Full-Time

🔍 Corporate wellness

  • Experience leading impactful product development.
  • Result-driven and data-oriented, able to use metrics for good decision-making.
  • Strong problem-solving skills in ambiguous environments.
  • Collaborative and effective communicator.
  • Knowledge of Agile methodologies.
  • Experience with fraud detection tools, payments, or machine learning is a plus.

  • Reduce fraud-related losses and improve operational efficiency.
  • Design product features that balance security and customer experience.
  • Build and communicate product strategy to internal stakeholders.
  • Drive product planning and manage a comprehensive roadmap.
  • Collaborate with data and engineering teams for actionable insights.
  • Create and track OKRs, goals, and KPIs.
  • Manage the backlog and lead meetings with cross-functional teams.
  • Foster a culture of wellbeing.

AgileData AnalysisProduct ManagementRisk Management

Posted 7 days ago
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🔥 Senior Client Success Process Improvement Specialist
Posted 8 days ago

🔍 Corporate wellness

  • Proven experience in process mapping and improvement, ideally within a Customer Success, Operations, or related environment.
  • Strong analytical and problem-solving skills with the ability to identify areas for optimization and implement effective solutions.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Experience with various process mapping tools and methodologies.
  • A proactive and results-oriented approach with a strong sense of ownership.
  • Ability to work independently and as part of a team.
  • Highly proficient in both Portuguese and English.

  • Play a crucial role in analyzing and improving Client Success workflows, driving efficiency and effectiveness.
  • Lead the process mapping initiatives, documenting and visualizing current processes across different platforms.
  • Identify bottlenecks, pain points, and areas for optimization within the Client Success workflows.
  • Collaborate with cross-functional teams to implement improvements and address client pain points effectively.
  • Develop and maintain comprehensive process documentation to ensure clarity and consistency across the organization.
  • Communicate process changes and updates to the Client Success teams.
Posted 8 days ago
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🔥 Global Client Success Process Optimization Specialist
Posted 8 days ago

🔍 Corporate wellness

  • Proven experience in process mapping and improvement, ideally within a Customer Success, Operations, or related environment.
  • Strong analytical and problem-solving skills with the ability to identify areas for optimization.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Experience with various process mapping tools and methodologies.
  • A proactive and results-oriented approach with a strong sense of ownership.
  • Ability to work independently and as part of a team.
  • Passion for enhancing customer experience and driving operational excellence.
  • Highly proficient in both Portuguese and English.

  • Play a crucial role in analyzing and improving Client Success workflows, driving efficiency and effectiveness.
  • Lead the process mapping initiatives, documenting and visualizing current processes across different platforms.
  • Identify bottlenecks, pain points, and areas for optimization within the Client Success workflows by gathering feedback.
  • Collaborate with cross-functional teams (Product, Marketing, etc.) to implement improvements effectively.
  • Develop and maintain comprehensive process documentation to ensure clarity across the organization.
  • Communicate process changes and updates to the Client Success teams.
  • Contribute to a culture of continuous improvement within the Client Success organization.
Posted 8 days ago
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🔥 Software Engineering Manager | Tech Lead | CARE
Posted 8 days ago

📍 Brazil

🔍 Corporate wellness

  • Bachelor’s or Master’s degree in Computer Science, Mathematics, Statistics, Engineering, or a related field.
  • Expertise in managing or technically leading a software engineering team.
  • Knowledge of retrieval-augmented generation (RAG) and related technologies.
  • Strong skills in programming languages such as Python, Go, or Java.
  • Experience with SQL/NoSQL technologies like OpenSearch, DynamoDB, PostgreSQL.
  • Experience in API development and integration.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork skills.
  • Ability to work efficiently on highly scalable and distributed projects.
  • Proven experience on projects where scope is not clearly defined.
  • Fast learner, able to adapt quickly to new technologies.
  • Passion and experience in building reliable minimum viable products and pilots quickly.

  • Design, develop, and implement generative AI based applications.
  • Work with large language models (LLMs) to create innovative applications and solutions.
  • Conduct research to stay updated with advancements in generative AI.
  • Develop and optimize RAG systems to enhance AI model performance.
  • Implement robust data retrieval mechanisms for RAG frameworks.
  • Collaborate with data engineers for seamless data pipeline integration.
  • Design and develop APIs for interfacing with AI models and services.
  • Ensure API security, scalability, and performance.
  • Collaborate closely with cross-functional teams including product managers, designers, and engineers.
  • Participate in code reviews and provide feedback to peers.
  • Communicate technical concepts effectively to non-technical stakeholders.
  • Inspire and empower others by caring for wellbeing and creating a supportive environment.

PostgreSQLPythonSQLDynamoDBJavaGoNosql

Posted 8 days ago
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