Tava Health

πŸ‘₯ 51-100πŸ’° $20,000,000 Series B about 1 year agoMedicalWellnessHealth CareπŸ’Ό Private Company
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Tava Health is a venture-backed online mental health company that collaborates with employers to deliver accessible and high-quality mental health resources to their employees and families. Their technology-enabled platform simplifies the process of connecting clients with exceptional therapists and psychologists.

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πŸ“ Alabama, Arizona, California, Connecticut, Florida, Idaho, Indiana, Maine, Maryland, New Jersey, New York, Oklahoma, Oregon, Tennessee, Texas, Utah

🧭 Full-Time

πŸ” Behavioral healthcare

  • Proven ability to lead and scale a Customer Success function, particularly in a growing B2B company.
  • Strong strategic thinking skills with experience in designing segmentation, playbooks, and scalable engagement strategies.
  • Data-driven mindset, able to define and track metrics such as retention, churn, and customer satisfaction.
  • Exceptional communication and collaboration skills for effective teamwork and executive presentations.
  • Proven ability to manage complex enterprise relationships, understanding customer dynamics and coaching team members.
  • Demonstrated ability to navigate ambiguity and thrive in a fast-paced startup environment, balancing strategic and operational tasks.

  • Own customer retention goals, ensuring high levels of satisfaction and renewals.
  • Identify upsell and cross-sell opportunities, driving additional value for customers and revenue.
  • Use customer insights and data to proactively address risks and create strategies for improvement.
  • Refine customer segmentation for scalable management of accounts.
  • Build and implement standardized playbooks for customer onboarding, engagement, retention, and expansion.
  • Lead, mentor, and develop a small customer success team, promoting accountability and learning.
  • Establish clear performance metrics and equip team members with needed resources.
  • Represent customer voice internally, collaborating with multiple departments to address needs.

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringOrganizational skillsPresentation skillsTime ManagementWritten communicationCoachingAdaptability

Posted about 2 months ago
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πŸ“ United States

🧭 Contract

πŸ” Mental health care

  • A master’s level degree from a regionally accredited university.
  • An active social work, counselor, marriage and family therapy, or psychologist license (LCSW, LMFT, LCMHC, PsyD, PhD, etc.).
  • Three or more years of experience providing clinical psychotherapy to adults.
  • Experience and training in evidence-based practices.
  • Proficiency in intake assessments, diagnosis, and ongoing treatment planning.
  • Excellent writing skills for documentation of sessions.
  • At least eight hours per week of availability to dedicate to seeing Tava patients.
  • A clean record without any disciplinary action being taken against you by a licensing board in any jurisdiction.

  • Provide world-class teletherapy to patients experiencing mild to severe depression, anxiety, and other possible diagnoses including stress and relationship issues.
  • Thoroughly document all visits with patients in the Tava electronic medical record.
  • Ensure that your calendar availability is accurate and up to date.
  • Keep communication open with Tava’s medical staff including psychiatrists and nurse practitioners to coordinate care for patients who are also being prescribed medication.
  • Celebrate patient success and encourage continued healing and growth.
  • There is no texting on our platform.

Communication SkillsCollaboration

Posted 3 months ago
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πŸ“ Illinois, United States

🧭 Contract

πŸ” Mental Health

  • An active clinical therapist or psychologist license (LCSW, LMFT, LMHC, PsyD, PhD, etc.) allowing you to provide unsupervised mental health therapy services.
  • Experience and training in evidence-based practices.
  • Proficiency in ongoing treatment planning.
  • A clean record without any disciplinary action being taken against you by a licensing board in any jurisdiction.

  • Provide excellent therapy
  • Thoroughly document all visits with patients
  • Celebrate patient success and encourage continued healing and growth.

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
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πŸ“ Tennessee, United States

🧭 Contract

πŸ” Mental Health Care

  • A master’s level degree from a regionally accredited university.
  • An active social work, counselor, marriage and family therapy, or psychologist license (LCSW, MFT, LCPC, PsyD, PhD, etc.) allowing you to provide unsupervised mental health therapy services.
  • Three or more years of experience providing clinical psychotherapy to adults.
  • Experience and training in evidence-based practices.
  • Proficiency in intake assessments, diagnosis, and ongoing treatment planning.
  • Excellent writing skills for documentation of sessions.
  • A clean record without any disciplinary action being taken against you by a licensing board in any jurisdiction.
  • Licensed to practice in the state advertised.

  • Provide world-class tele-therapy to patients experiencing mild to severe depression, anxiety, and other possible diagnoses including stress and relationship issues.
  • Thoroughly document all visits with patients in the Tava electronic medical record.
  • Ensure that your calendar availability is accurate and up to date.
  • Keep communication open with Tava's Clinical team.
  • Celebrate patient success and encourage continued healing and growth.

Communication SkillsCollaborationDocumentation

Posted 3 months ago
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πŸ“ Michigan, United States

🧭 Contract

πŸ” Mental health

  • An active clinical therapist or psychologist license (LCSW, LMFT, LMHC, PsyD, PhD, etc.) allowing you to provide unsupervised mental health therapy services.
  • Experience and training in evidence-based practices.
  • Proficiency in ongoing treatment planning.
  • A clean record without any disciplinary action being taken against you by a licensing board in any jurisdiction.

  • Provide excellent therapy
  • Thoroughly document all visits with patients
  • Celebrate patient success and encourage continued healing and growth.

Communication SkillsCollaboration

Posted 3 months ago
Apply
Apply

πŸ“ Iowa, United States

🧭 Contract

πŸ” Mental Health

  • An active clinical therapist or psychologist license (LCSW, LMFT, LMHC, PsyD, PhD, etc.) allowing you to provide unsupervised mental health therapy services.
  • Experience and training in evidence-based practices.
  • Proficiency in ongoing treatment planning.
  • A clean record without any disciplinary action being taken against you by a licensing board in any jurisdiction.

  • Provide excellent therapy
  • Thoroughly document all visits with patients
  • Celebrate patient success and encourage continued healing and growth.

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
Apply