Hubtype

Hubtype empowers developers to build, deploy and scale conversational messaging apps and integrate them with enterprise softwares with React

11-50 employees

Founded 2016

$1.6M seed

Developer Tools

Private Company

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Developer Tools Messaging SaaS Enterprise Software Freemium

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions1

Barcelona, SpainFull-TimeSaaS, Conversational AIPosted

Technical Customer Success Manager

Own a portfolio of strategic accounts as their main point of contact across the full lifecycle.
Lead project delivery: scoping, planning, coordinating internal and client teams, managing timelines, dependencies, risks and deliverables.
Run discovery sessions with customers to understand business goals, use cases and technical context.
Translate customer needs into clear, structured requirements that engineering can act on, and translate technical decisions back into business language for the customer.
Act as the bridge between the customer and Hubtype's engineering, product and solutions teams.
Analyze customer data and project status to identify blockers, anticipate issues and surface opportunities.
Drive adoption, monitor account health and identify upsell and expansion opportunities.
Run QBRs, executive reviews, trainings and workshops with both business and technical stakeholders.
Use AI tools daily to scale work: drafting, research, summarization, analysis, documentation and automation.
Capture customer feedback and feed it into the product roadmap.

Project ManagementArtificial IntelligenceData Analysis+5 more

About Hubtype

Hubtype pioneers frictionless, meaningful, and inspiring communication between brands and their customers. We envision a future where engaging with a brand feels like chatting with a friend. Our AI agent platform, built for WhatsApp and other business messaging channels, enables companies to launch and manage chatbots. This technology empowers businesses to automate conversations, enhance customer experience, and boost sales. Hubtype's solutions are trusted by large organizations in high-volume industries like banking, e-commerce, and aviation.

How We Work

Hubtype champions a fully remote and flexible working environment. We trust you to get the work done, offering autonomy in how and when you deliver. Our culture fosters continuous self-improvement, dedicating 10% of your time to personal and professional growth. You will collaborate with amazing people from diverse cultures and backgrounds, all contributing to our shared vision.

Engineering at Hubtype

Our engineers craft the core of conversational AI, building sophisticated platforms that process millions of business-consumer interactions monthly. You will work with complex SaaS architectures, integrating APIs, webhooks, and advanced messaging protocols. We value technical understanding and an AI-native mindset, pushing the boundaries of automation and intelligent workflows. While coding is central to our mission, we also encourage understanding the technical challenges to scope and explain solutions effectively. Technologies like Amazon, Google Identity Platform, and HubSpot underpin our robust infrastructure.

Why Join Us

Shape the future of customer-brand communication through pioneering AI solutions.
Dedicate 10% of your work time to personal and professional development.
Experience a fully remote and flexible work environment that values autonomy.
Collaborate with a diverse, international team passionate about innovation.

Benefits & Perks

27 days of holiday per year, plus your birthday and a volunteering day.
Fully remote policy with flexible working hours.
10% dedicated time for self-improvement and learning.
Attractive Benefits & Perks Plan focused on Learning & Development.
Workstation budget to optimize your home office setup.

Tech Stack

serverwidgets

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