- Develop and maintain business continuity and operational readiness plans, mitigation strategies, and readiness metrics.
- Conduct business impact assessments and risk analyses, and coordinate continuity planning across business, operations, and technology teams.
- Develop cutover strategies, implementation roadmaps, checklists, runbooks, command center activities, and transition plans.
- Coordinate deployment sequencing, dependencies, resource assignments, readiness criteria, and go/no-go decisions.
- Lead hypercare planning and post-implementation stabilization, managing deployment risks and escalation issues.
- Develop integrated project plans, schedules, status reports, executive dashboards, and project success metrics.
- Facilitate governance meetings, steering committees, stakeholder reviews, and issue resolution across cross-functional teams.
- Elicit and validate business requirements and analyze current-state and future-state processes.
- Build relationships with executive, operational, and technical teams; communicate project status, risks, decisions, and milestones.
- Create project tracking and reporting solutions, KPI reports, resource plans, risk logs, and governance documentation using Excel and/or Smartsheet.
Project ManagementBusiness AnalysisMicrosoft Excel+1 more