- Design, develop, enhance, and maintain business applications and automated workflows using Power Apps and Power Automate.
- Build solutions for intake processes, case management, assessment workflows, and operational activities.
- Troubleshoot application and automation issues, identify root causes, and implement sustainable solutions.
- Configure, test, maintain, and enhance applications, including solutions leveraging Dataverse.
- Analyze business processes and translate stakeholder requirements into practical technical solutions.
- Develop process maps, functional requirements, user stories, and technical documentation.
- Manage technical and operational initiatives from requirements gathering through implementation and ongoing support.
- Drive concurrent projects by managing priorities, dependencies, timelines, and stakeholder expectations.
- Develop and maintain operational dashboards and reporting solutions using Power BI or similar technologies.
- Support Responsible AI impact assessments and governance reviews, documenting use cases and potential risks.
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