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Exotec

Exotec

Exotec offers an innovative order preparation system, based on a fleet of collaborative mobile robots.

501-1000 employees
Founded 2015
$334.3M series d
Logistics
Private Company
WebsiteLinkedInEmailFacebookTwitterShareTweet
LogisticsRoboticsSupply Chain ManagementSoftware

Open Positions2

Workable workplace: remote; Workable locations: Netherlands. BelgiumFull-TimeWarehouse automationPosted
Lead Account Manager - Warehouse Automation
  • Own strategic relationships with a portfolio of customers as the primary contact for service performance, escalations, and long-term success.
  • Lead regular customer business reviews and governance meetings covering KPIs, system performance, actions, and improvement plans.
  • Partner with Area Managers, Maintenance teams, Product, Performance Engineering, and Support to resolve customer concerns.
  • Translate customer feedback and business needs into internal improvement initiatives.
  • Identify account risks, challenges, and opportunities, and coordinate proactive action plans.
  • Identify upselling opportunities, service extensions, and additional value-added solutions.
  • Oversee transitions of customer sites from Deployment to Maintenance.
  • Monitor contractual performance, service levels, and commercial commitments.
  • Drive initiatives to improve system reliability, service quality, and customer experience.
  • Build relationships with customer stakeholders from operational teams to senior leadership.
Operations ManagementAccount ManagementStakeholder management+1 more
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About Exotec

Exotec pioneers the future of warehouse automation, redefining how humans and robots collaborate. You will build solutions that revolutionize order fulfillment for global retail and e-commerce giants. Our Skypod system, powered by AI, increases storage capacity fivefold and quadruples productivity. We serve over 50 brands worldwide, including Carrefour, Gap, and Uniqlo. Exotec achieved France's first industrial unicorn status with a $2 billion valuation.

How We Work

We foster a culture of collaboration, creativity, and continuous improvement. You will work in a flexible, hybrid environment that values your contributions. Our teams operate with strong teamwork, focusing on understanding customer needs. We encourage you to grow smarter together and take pride in your impact. Exotec supports autonomy while building innovative solutions.

Engineering at Exotec

Exotec combines artificial intelligence with high-performance hardware to craft cutting-edge robotic solutions. Our Skypod robots utilize AI and laser scanner navigation for multidirectional movement. We address complex engineering challenges in warehouse automation and logistics. Your work will shape the integration of software with advanced robotics. We plan to hire 500 additional R&D engineers by 2025 to drive international expansion.

Why Join Us

  • Contribute to a company valued at $2 billion, France's first industrial unicorn.
  • Work on innovative AI and robotics that redefine human-robot relationships.
  • Shape and optimize HR operations at scale in a fast-growing international company.
  • Collaborate with a multicultural team across 15 countries.
  • Grow your skills with continuous training and development opportunities.

Benefits & Perks

  • Flexible, hybrid working environment.
  • Competitive salaries and performance-based bonuses.
  • Medical insurance with dental and vision coverage.
  • Paid vacation and comprehensive time off policies.
  • 401(k) with company matching.
  • Employee share option programs.
  • Continuous training and development opportunities.

Tech Stack

mx

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