Blink - The Employee App

Blink - The Employee App is a technology-driven platform designed to enhance employee engagement and communication within organizations. Current job opening: Implementation Support Associate.

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🔥 Presales Solutions Architect
Posted about 2 months ago

📍 United States

🔍 Digital workplace solutions

  • Broad knowledge of the enterprise application landscape.
  • Experience in dealing with customer stakeholders, both technical and non-technical.
  • A passion to serve the customer, ideally in a customer-facing role like consulting or support.
  • Ability to quickly communicate complex ideas around a technical topic.
  • Proven ability to design, implement and document flexible and stable APIs.
  • Experience developing customer-facing technical artifacts using tools like Miro or Lucid.
  • Experience with at least one standard network security protocol (e.g., OAuth, OAuth2, SAML, LDAP).
  • Hands-on experience in one or more areas: web development (JavaScript, HTML), mobile development (iOS, Android), backend development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Understanding core security concerns within a typical application.
  • Exceptional communication skills.
  • Solution-oriented mindset.
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field preferred.
  • An eye for scalable solutions.
  • Partner with sales and solutions consulting teams to deliver impactful presentations to prospective customers.
  • Act as primary point person for articulating the authentication and integration capabilities of the platform.
  • Respond to technical portion of RFPs.
  • Create assets to scale our ability to articulate our architecture and integration capabilities.
  • Identify innovative solutions to solve new problems and help build on our vision for the future of work.
  • Develop public-facing API endpoints, SDKs, documentation, examples, and tutorials.
  • Build self-service experiences for integration setup & configuration.
  • Drive and review software architectural design.

Node.jsPHPPythonHTMLJavascriptLDAPOAuthRubySoftware ArchitectureAPI testingREST APIMicroservices

Posted about 2 months ago
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🔥 Solutions Consultant
Posted about 2 months ago

📍 United States

🔍 B2B SaaS

  • At least 6+ years experience working in a technical Pre-Sales role within a B2B SaaS organization.
  • Experience with selling HR, communication/collaboration, or mobile solutions is a plus.
  • Comfort level with both business consulting and technical consulting concepts.
  • Experience working and communicating with senior stakeholders.
  • Outstanding presentation skills for technical and executive audiences.
  • Experience building and delivering Proofs of Concept and responding to RFIs/RFPs.
  • Ability to define and present solution architectures and evaluate trade-offs.
  • Willingness to travel 25-30% to meet sales/customer requirements.
  • Recommend solutions that drive value for our customers and Blink.
  • Proactively scope technical solutions to address customer requirements.
  • Lead and execute on specific solution plays such as Strategy Workshops and Conference Room Pilots.
  • Develop subject matter expertise in areas like communications and retention.
  • Deliver product demonstrations to potential customer personas, including CEO and CTO.
  • Configure product demonstrations to maximize conversion chances.
  • Engage with IT/Tech resources about complex solution aspects.
  • Explain and evangelise the Blink product, including integrations.
  • Provide input and response for RFI/RFP processes.
  • Communicate product roadmap to prospects and account executive team.
  • Anticipate risks and barriers to customer engagement.
  • Liaise with Product Managers for customer feedback.

SQLHR ManagementCommunication SkillsCustomer serviceRESTful APIsPresentation skillsSales experienceTechnical supportSaaS

Posted about 2 months ago
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