OPEN Health

๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $1,300,000 Pre-seed about 1 year agoDatabaseConsultingMedicalHealth Care๐Ÿ’ผ Private Company
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OPEN Health is a people-centric company dedicated to providing world-class services to its clients. With a strong focus on supporting, developing, rewarding, and encouraging its talented workforce, OPEN Health emphasizes the importance of its employees in delivering exceptional results.

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๐Ÿข HubSpot
๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $35,000,000 Series E over 12 years ago๐Ÿซ‚ Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media
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Jobs at this company:

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๐Ÿ“ United Kingdom

๐Ÿ” Medical Communications or Healthcare Advertising

  • Digital project management experience within a medical communications or a healthcare advertising related field
  • Experience working with Veeva ecosystem advantageous and experience delivering email and banner campaigns essential
  • Exposure to JIRA or similar tools advantageous
  • Proficiency in MS365, including Sharepoint, PowerPoint, Word, Outlook, and Adobe Acrobat, with a high level of competence in Excel for finance/budget tracking and reporting
  • Good understanding of digital production processes and project management, including development and hands-on experience in quality assurance
  • Experience coordinating projects across different time zones and in fast-paced environments
  • Ability to multitask and prioritise, with excellent time management and organisational skills
  • Ability to work independently and as part of a team
  • Excellent written and verbal communication and interpersonal skills and the ability to communicate effectively across a variety of platforms
  • A desire to learn and grow skills within digital project management
  • Independent management of small to medium projects from briefing through to delivery, including eDetails, banner and email campaigns, ensuring client expectations are met and projects are delivered to agreed timelines; joining internal and client calls as required
  • Utilising and maintaining triage, scheduling and project management tools to plan, track resources, timelines and budgets, and providing regular updates to project teams
  • Assisting the Digital Delivery Director in the delivery of larger and more complex projects
  • Flagging budget issues/out of scope work to delivery teams and the Digital Delivery Director in a timely manner
  • Utilising the Veeva ecosystem (CRM, Vault, etc.) to drive successful testing and project execution
  • Performing hands-on quality assurance checks to maintain high standards
  • Acting as a key point of contact and source of information for internal teams on digital-related projects
  • Collaborating cross functionally with developers, designers, medical writers and client services teams to ensure smooth project execution
  • Liaising with creative services management, team leads and other key stakeholders to ensure efficient and cost-effective use of available in-house resources and appropriate freelance use
  • Maintaining excellent relationships with account teams to ensure service levels remain optimal and services evolve in line with business needs
  • Coordinating consistent and effective supplier management in collaboration with the Digital Delivery Director, including conducting appropriate risk assessments and due diligence
  • Supporting freelancer coordination, including project briefing, generating Purchase Orders and checking invoice approvals
  • Maintaining freelancer relationships and availability tracking
  • Assisting the Digital Delivery Director in financial reporting for the digital team, including optimising team utilisation
  • Assisting in triage and management of incoming digital requests, coordinating with the Digital Delivery Director and Development Director to track workflow and resources
  • Supporting the Digital Delivery Director with the development of processes and communications in support of smooth and efficient project delivery
Posted 4 days ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Medical Communications

  • Bachelorโ€™s Degree
  • 8+ years in Medical Education, with proven business development results, specific to medical communications management
  • Familiarity of a variety of therapeutic categories, preferred
  • Highly successful relationship initiator and builder with a positive, resilient personality that capitalizes on every opportunity presented
  • Experience developing and establishing new service offerings to grow the account organically
  • Possess exceptional oral and written communication skills, as well as presentation skills
  • Proactively communicates account and team status in consistent feedback loop with team Vice President
  • Demonstrate a proven ability to effectively manage people, both individually and as a team
  • Exhibit excellent judgment and demonstrate clear, concise problem-solving and decision-making skills while interacting with clients, team members, and healthcare professionals
  • Ability to manage multiple, and sometimes competing, challenges, issues, and priorities with the ability to delegate and set clear expectations
  • Support the management of a P&L
  • Interact with third parties (other agency vendors/professional organizations/societies) where appropriate
  • Proficient in software and computer skills, including but not limited to Microsoft Suite and Veeva
  • Manages strategic plans, including direct responsibility for outcomes of all assigned projects; partners with Senior Management team to help stimulate gains in revenue and profitability growth; identifies and secures new business opportunities within the account to organically grow the portfolio; demonstrates a deep understanding of the account to recommend alternative solutions, improvements, and contingency plans, as needed on behalf of the client based on brand/product strategy
  • Leads and mentors junior staff members, acting as a strong role model for exceptional performance; cultivates team performance in such a way as to encourage personal professional growth and development; provides consistent performance feedback and coaching to improve the capability and productivity of assigned internal staff; establishes, monitors, and delivers projects on target, on time, and on budget
  • Supports management team in assessing staffing and operations requirements to successfully execute current and prospective business ventures and strategies; evaluates patterns of performance, teamwork, process management and business practice to make recommendations to improve agency profitability, resource effectiveness and productivity, market competitiveness, and overall client satisfaction
  • Works with project and finance teams to ensure accurate and timely invoicing; supports the development of statements of work (SOWs) and ensures they are in place before work begins; prepares change orders for work when scope changes arise; ensures account and all projects remain compliant per corporate standards; maintains the monthly client finance tracking/reporting
  • Supports team lead (VP) to ensure alignment between monthly client finance tracking reports and P&L
  • Reviews and ensures that the delivery of all projects are both scientifically sound and strategically relevant; partners closely with the Medical Lead to provide strategic and scientific feedback; reviews therapeutic literature and understands client data
  • Works with the Vice President to build and maintain client relationships with the day-to-day contacts; serves as the junior strategic lead to support the โ€œBig Picture" view of the Brand and business
  • Train and develop appropriate staff (Project Directors/Project Managers/Project Coordinators) as needed to run and maintain the business unit
  • Completes all relevant other duties as assigned or requested for the general support of the organization as determined by the team Vice President.

Project ManagementBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyFinancial ManagementCommunication SkillsMentoringPresentation skillsRelationship buildingAccount ManagementClient relationship managementTeam managementBudget management

Posted 6 days ago
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๐Ÿ“ United States

๐Ÿ” Biopharmaceutical patient marketing

  • Bachelor's degree in business, marketing, communications, biology, life sciences, or related field
  • Significant experience in professional client relationship management.
  • Ability to organize, plan, and prioritize work in a fast-paced work environment, and to achieve goals in a timely fashion.
  • Excellent organizational skills and mutli-tasking skills.
  • Excellent written and oral communication skills.
  • Desire for excellence and delivering high-quality work.
  • Keen attention to detail and budgetary restraints.
  • Proficient in Microsoft Office including Word, Excel (including spreadsheets), Power Point, Outlook, and Teams; knowledge of CVENT and Veeva a plus.
  • Assuming responsibility for overall scope of each project, developing project plans, timelines, and budgets in conjunction with project team
  • Driving and delivering high-quality projects according to client needs and expectations while following all SOPs
  • Anticipating and proactively addressing client needs along with account director to ensure complete client satisfaction
  • Problem solving internal issues or concerns that may arise associated with workflow, budget, timeline, change of scope, etc.
  • Working with clients and providing updates, answers and solutions related to ongoing projects and deliverables
  • Demonstrating in-depth knowledge of, and compassion for, each clientโ€™s patient group and their specific and unique needs
  • Supporting activities related to all programs and projects on assigned client account(s). This includes planning meetings, status meetings, partner agency coordination, workflow and timeline oversight and management of MLR process as needed.
  • Supporting engager travel planning/booking (flights, hotels, ground transportation) as needed
  • Assisting with planning and developing of project ideas, monitor progress, deadlines and troubleshoot issues to ensure client satisfaction and evaluate project performance
  • Partnering with AV vendor(s) for logistics management related to patient webinars and advisory panels
  • Fostering integration, collaboration, and teamwork among team members
  • Supporting the development of program registration sites and managing program registration process
Posted 11 days ago
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๐Ÿ“ United States

๐Ÿ” Pharmaceuticals

  • Experience working with pharmaceuticals, sales representatives, and tradeshows
  • Proficient in use of Email; Adobe Acrobat DC; Microsoft Office, including Word and Excel, especially spreadsheets, database management, and reporting tools
  • Knowledge of Excel, Veeva, Salesforce, SAP, and Cvent a plus
  • Support in the creation, updating, and enhancing of standard operating procedures for the Regional Exhibit team roles as well as client-specific SOPs
  • Recruitment of employees by taking an active part in the interview process
  • Design and implementation of effective methods to train new team members, educate the existing team, and help to enhance performance and improve employee engagement and retention for assigned team members
  • Supports, trains and guides members of their team in a positive and productive manner
  • Development of clear, measurable performance expectations
  • Participate in client implementations and service offering expansions to include gap analysis and resource management.
  • May participate in client Business Development opportunities as the Service Delivery subject matter expert. Supporting the process by providing input and participation in capabilities decks and presentations.
  • Using and mastering the client-specific technology platform to process all requests from receipt to processing to reconciliation
  • Understanding and following all client-specific rules and business guidelines for review and approval of requests
  • Onboarding new clients to OPEN Health
  • Creating compliance reports for client distribution
  • Managing client budgets and providing comprehensive spend reporting, customized activity analysis, and formal quarterly business review presentations.
  • Guiding technology vendors and servicers to implement platforms and document workflows on behalf of clients
  • Serving as a key advisor to clients regarding trends, forecasts, and proactive planning for volume variability
  • Working closely with divisions within OPEN Health to ensure activity alignment, including awareness of event duplication (Congress/Meetings); co-coordination of events/sponsorships (Speaker Bureau); payments & auditing (Finance); and Open Payments reporting (Compliance).
  • Serve as key POC for training, support, and guidance to Regional Exhibits staff members
Posted 12 days ago
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๐Ÿ“ United Kingdom, Netherlands, Germany

๐Ÿ” Healthcare

  • A MSc or PhD in a healthcare or scientific-related subject (e.g., epidemiology, statistics, Health Data Science).
  • Experience in healthcare RWE research within industry, consultancy, or academia.
  • Strong scientific knowledge of conducting observational studies.
  • Excellent communication skills and ability to build working relationships.
  • Strong computer skills in MS Office and knowledge of statistical techniques.
  • Proficiency in statistical software such as R, SQL, SAS or Python is a plus.
  • Collaborating with cross-functional teams to define research objectives, outcomes, and data requirements for RWE studies.
  • Evaluating and recommending appropriate RWE methods and data sources based on client needs.
  • Developing study protocols for RWE projects and preparing study reports.
  • Ensuring adherence to regulatory guidelines and quality standards.
  • Identifying new business opportunities and supporting internal stakeholders.

PythonSQLData Analysis

Posted about 1 month ago
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๐Ÿ“ United Kingdom

๐Ÿ” Medical communications

  • Prior experience as Principal Medical Writer or Scientific Team Leader level or above in a medical communications agency environment.
  • Graduate in life sciences, ideally with a biomedical or related degree; higher degree preferred.
  • Excellent knowledge of medical communications, various therapeutic areas, and the pharmaceutical industry.
  • Proven ability to build and lead high-performing teams.
  • Proven strategic thinking ability and experience.
  • Leadership of MSS teams across assigned accounts ensuring efficient and scientifically accurate outputs.
  • Motivating the team through effective communication and best practice sharing.
  • Oversight of team workflow and resource management.
  • Line management to drive high performance and support career development.
  • Ensure adherence to healthcare guidelines and client expectations in medical communications.
  • Identify growth opportunities within existing accounts and lead proposals.

LeadershipBusiness DevelopmentClient relationship managementCross-functional collaborationTeam managementStrategic thinking

Posted about 2 months ago
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๐Ÿ“ United States

๐Ÿ” Health Economics and Outcomes Research (HEOR)

  • Masterโ€™s or doctoral-level degree in biostatistics, psychometrics, epidemiology, pharmacoeconomics, psychology or relevant field.
  • Experience in a comparable industry, ideally from a research organization or pharma.
  • Strong attention to detail and superior written and verbal communication skills.
  • Experience in clinical outcome assessments (COAs, including PROs).
  • Designing, analyzing, and reporting studies evaluating clinical outcome assessments (COAs).
  • Advising on COA-focused strategy for client interactions with health authorities.
  • Developing study documents such as proposals, protocols, and technical reports.
  • Interacting with federal regulators like the FDA and EMA.

Data Analysis

Posted about 2 months ago
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