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Associate Digital Delivery Manager
Posted 4 days agoViewed
💎 Seniority level: Digital project management experience within a medical communications or a healthcare advertising related field
📍 Location: United Kingdom
🔍 Industry: Medical Communications or Healthcare Advertising
🏢 Company: OPEN Health👥 1001-5000💰 $1,300,000 Pre-seed about 1 year agoDatabaseConsultingMedicalHealth Care
🗣️ Languages: English
⏳ Experience: Digital project management experience within a medical communications or a healthcare advertising related field
Requirements:
- Digital project management experience within a medical communications or a healthcare advertising related field
- Experience working with Veeva ecosystem advantageous and experience delivering email and banner campaigns essential
- Exposure to JIRA or similar tools advantageous
- Proficiency in MS365, including Sharepoint, PowerPoint, Word, Outlook, and Adobe Acrobat, with a high level of competence in Excel for finance/budget tracking and reporting
- Good understanding of digital production processes and project management, including development and hands-on experience in quality assurance
- Experience coordinating projects across different time zones and in fast-paced environments
- Ability to multitask and prioritise, with excellent time management and organisational skills
- Ability to work independently and as part of a team
- Excellent written and verbal communication and interpersonal skills and the ability to communicate effectively across a variety of platforms
- A desire to learn and grow skills within digital project management
Responsibilities:
- Independent management of small to medium projects from briefing through to delivery, including eDetails, banner and email campaigns, ensuring client expectations are met and projects are delivered to agreed timelines; joining internal and client calls as required
- Utilising and maintaining triage, scheduling and project management tools to plan, track resources, timelines and budgets, and providing regular updates to project teams
- Assisting the Digital Delivery Director in the delivery of larger and more complex projects
- Flagging budget issues/out of scope work to delivery teams and the Digital Delivery Director in a timely manner
- Utilising the Veeva ecosystem (CRM, Vault, etc.) to drive successful testing and project execution
- Performing hands-on quality assurance checks to maintain high standards
- Acting as a key point of contact and source of information for internal teams on digital-related projects
- Collaborating cross functionally with developers, designers, medical writers and client services teams to ensure smooth project execution
- Liaising with creative services management, team leads and other key stakeholders to ensure efficient and cost-effective use of available in-house resources and appropriate freelance use
- Maintaining excellent relationships with account teams to ensure service levels remain optimal and services evolve in line with business needs
- Coordinating consistent and effective supplier management in collaboration with the Digital Delivery Director, including conducting appropriate risk assessments and due diligence
- Supporting freelancer coordination, including project briefing, generating Purchase Orders and checking invoice approvals
- Maintaining freelancer relationships and availability tracking
- Assisting the Digital Delivery Director in financial reporting for the digital team, including optimising team utilisation
- Assisting in triage and management of incoming digital requests, coordinating with the Digital Delivery Director and Development Director to track workflow and resources
- Supporting the Digital Delivery Director with the development of processes and communications in support of smooth and efficient project delivery
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