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🔥 Customer Success Manager

Posted 22 minutes ago

📍 United States

💸 109500.0 - 128000.0 USD per year

🔍 SaaS

🔧 Requirements

2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
Located in United States
Experience working with a portfolio of accounts, supporting a highly technical product
Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
Ability to set priorities, drive decisions and get closure on recommendations and issues
Ability to influence others towards continuous improvement, both internally and externally
Experience successfully managing customer engagements to completion and customer satisfaction
Excellent presentation, written and verbal communication skills
Proven time management skills with the ability to prioritize tasks

💡 Responsibilities

Drive the on-boarding, adoption, retention and overall success of our customers
Lead the enablement of our users by conducting product trainings
Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
Provide regular, proactive recommendations to optimize the use of our platform
Maximize the adoption of our product features in order to maximize the value driven by our product
Document and clearly articulate the Return on Investment driven by our solution
Identify accounts that are likely to churn and work proactively to eliminate that risk
Identify opportunities to expand our partnership with customers
Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
Track key account metrics and forecast retention

Project Management Data Analysis Product Management Cross-functional Team Leadership Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Presentation skills Account Management Training Relationship management Sales experience Technical support CRM Customer Success SaaS

Posted 22 minutes ago

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🔥 Allergy Territory Account Specialist - Toms River - Philadelphia - Remote

Posted 25 minutes ago

📍 United States

🧭 Full-Time

💸 114100.0 - 211900.0 USD per year

🔍 Pharmaceuticals, Biotech

🔧 Requirements

2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Business Intelligence Business Operations Communication Skills Analytical Skills Collaboration Customer service Compliance Problem-solving skills Account Management Teamwork Negotiation skills Training Cross-functional collaboration Relationship management Sales experience Market Research Customer Success

Posted 25 minutes ago

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🔥 Partner Success Manager

Posted 29 minutes ago

📍 United States

🧭 Full-Time

🔍 Non-profit education

🏢 Company: GiveCampus👥 51-100💰 $50,000,000 Private over 2 years agoInternet Education Social Network

🔧 Requirements

Familiarity with fundraising strategies and challenges in higher education is beneficial.
Exhibit empathy, curiosity, and exceptional listening abilities.
Clearly convey information internally and externally.

💡 Responsibilities

Drive value for partner schools, aligning efforts with their goals while maintaining high expectations for delivering value.
Build and maintain strong relationships with product users and decision-makers, serving as a trusted advisor and quarterback for cross campus GC activities.
Stay informed about evolving GiveCampus products to offer the best support to partner schools.

Project Management Data Analysis Communication Skills Problem Solving Account Management Relationship management Strategic thinking Customer Success

Posted 29 minutes ago

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🔥 Wedding & Honeymoon Travel Advisor

Posted about 1 hour ago

📍 United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, St Kitts & Nevis, St Lucia, Spain, Trinidad & Tobago, United Kingdom, Uruguay

🧭 Part-Time, Full-Time

🔍 Travel

🏢 Company: Hamilton World Travel

🔧 Requirements

Must be at least 18 years old
You MUST be a resident and have work authorization with one of the following countries to qualify: United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, St Kitts & Nevis, St Lucia, Spain, Trinidad & Tobago, United Kingdom, Uruguay
Travel lovers who enjoy romance and special events.
Organized individuals with strong attention to detail.
Self-motivated people eager to help couples plan their dream celebrations.

💡 Responsibilities

Plan romantic getaways, including honeymoons, anniversaries, and destination weddings.
Work with resorts, cruise lines, and vendors to coordinate ceremonies, receptions, and accommodations.
Customize itineraries tailored to each couple’s dream experience and budget.
Arrange group travel for wedding guests and family members.
Stay updated on the latest wedding and honeymoon trends, promotions, and top romantic destinations.
Provide exceptional customer service to ensure a seamless and stress-free planning process.

Communication Skills Customer service Attention to detail Organizational skills Relationship management Customer support

Posted about 1 hour ago

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🔥 Named Account Manager

Posted about 1 hour ago

📍 North America

🔍 Digital Identity and Anti-Fraud Solutions

🏢 Company: OneSpan👥 501-1000 Financial Services Security SaaS InsurTech Information Technology Cyber Security FinTech

🔧 Requirements

10+ years of sales experience, enterprise software including SaaS model, around digital agreements, electronic signature, workflow automation, within the assigned territory
Successful hunter/new logo senior field sales expertise
Excellent communication skills and a positive client-centric attitude
Assertive and independent professional who can negotiate successfully with professional buyers
Consistent track record of over achievement and new account acquisition
Outstanding written, verbal, presentation and negotiation skills
Experienced and comfortable in a fast-paced, high performance, open concept team environment

💡 Responsibilities

Develop new prospects (new logos) while differentiating and upselling the OneSpan value proposition. Work to identify and implement new and improved sales presentations to negotiate and overcome sales objections
Achieve monthly, quarterly, and annual sales objectives and sales quotas, while ensuring the optimal customer experience and satisfaction
Work within set key performance measurements defined by the management team and process sales transactions using internal provisioning systems and follow set processes and procedures. Provide and update timely forecast and opportunity details within Salesforce CRM
Responsible for additional job duties such as meeting outbound call and sales goals as assigned. This would involve following up with prospects as well as upselling to existing customers
Work with colleagues and immediate supervisors to ensure that proven sales techniques are followed and enhanced
Set up and deliver sales presentations, product/service demonstrations, and other sales actions

Salesforce Communication Skills RESTful APIs Presentation skills Excellent communication skills Account Management Negotiation skills Relationship management Sales experience Lead Generation CRM SaaS

Posted about 1 hour ago

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🔥 Outside Sales Rep

Posted about 2 hours ago

📍 United States

🔍 Fintech

🏢 Company: ext👥 10-100 Internet Information Technology Software

🔧 Requirements

High School Diploma.
Experience in a quota-driven, sales environment, particularly with small to medium-sized clients.
Creating and managing COIs/Referral relationships.
Experience with cold-calling and independently sourcing leads.

💡 Responsibilities

Travel within the Pittsburgh, PA area, collaborating with Financial Institutions to introduce Clover to merchants.
Proactively generate leads in a dynamic business-to-business environment, leveraging our extensive network of partnerships and other referral sources.
Cultivate strong client relationships and expand portfolios through strategic consulting and relationship management.
Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Communication Skills Client relationship management Relationship management Sales experience Lead Generation

Posted about 2 hours ago

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🔥 Graduate Talent Acquisition Associate

Posted about 3 hours ago

📍 United Kingdom

🧭 Full-Time

🏢 Company: YouGov👥 501-1000💰 $293,437,993 Post-IPO Debt over 1 year ago🫂 Last layoff 5 months agoInternet Database Ad Targeting Consulting Business Intelligence Internet of Things Big Data Market Research Analytics Software

🔧 Requirements

A recent graduate (or final-year student) with a degree in HR, Business, Psychology, or a related field.
Passion for recruitment, talent acquisition, and people development.
Strong communication and interpersonal skills to engage with candidates and stakeholders.
Proactive, organized, and able to manage multiple tasks effectively.
Eager to learn and grow in a fast-paced environment.

💡 Responsibilities

Assist in building relationships with hiring managers and People teams to understand the upcoming hiring needs and expectations.
Support the candidate journey by coordinating communication and interview scheduling.
Learn to identify and engage potential candidates through various sourcing channels, tools and techniques.
Help review applications, organize assessments, and coordinate interview processes.
Develop time management skills to handle multiple recruitment tasks efficiently.
Work closely with internal teams to support recruitment efforts and hiring strategies.
Maintain and update candidate records in our Applicant Tracking System (ATS)

People Management HR Management Communication Skills Analytical Skills Collaboration Microsoft Office Organizational skills Time Management Active listening Recruitment Relationship management Stakeholder management Mentorship

Posted about 3 hours ago

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🔥 Account Executive, Enterprise

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 144144.0 - 180180.0 USD per year

🔍 Data Technology

🔧 Requirements

8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.
In-depth familiarity with the modern data technology industry and key players.
You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
You thrive in an extremely fast-paced, ever changing work environment. You’re able to keep up with a highly motivated team in a market that is growing extremely fast.
You are extremely organized. You are able to juggle lots of things at once while not letting anything drop.
You are a strategic thinker. You are able to see and communicate the big picture in an inspiring way.
You are a problem solver. You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.
You are enthusiastic! You exhibit passion and excitement for your work and you have a can-do attitude.

💡 Responsibilities

Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
Build strategic relationship with partners in order to identify new opportunities and accelerate deal cycles.
Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.

Business Intelligence Data Analysis ETL Salesforce Communication Skills Problem Solving RESTful APIs Account Management Negotiation skills Client relationship management Relationship management Sales experience Strategic thinking CRM

Posted about 4 hours ago

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🔥 Enterprise Account Executive - Microsoft Solutions

Posted about 5 hours ago

📍 United States

🧭 Full-Time

🔍 Microsoft Solutions

🏢 Company: Quisitive👥 501-1000💰 $4,558,917 Post-IPO Equity over 1 year agoConsulting Information Technology Legal

🔧 Requirements

Proven track record of 5+ years' sales experience selling complex solutions and services in excess of $8 million per year to large enterprise customers.
Strategic, data-driven account planning and execution skills.
Proven track record of meeting and exceeding quotas.
Bachelor’s degree in business, communications, or equivalent experience

💡 Responsibilities

Design and execute a data-driven, effective business development strategy and lead the acquisition of Enterprise level Commercial customers to exceed quarterly and annual quotas
Develop and leverage strong, trusted and mutually beneficial relationships with Microsoft Field Sales Teams
Manage all phases of the sales cycle, including identifying solutions, qualification and winning key prospective customers
Position yourself as a trusted partner who articulates Quisitive’s value proposition, competitive differentiation, and can translate a technical solution into solving into Client’s business need
Lead RFP responses, proposal development, sales presentations, and final contract negotiations
Maintain consistent CRM hygiene to reflect pipeline status and deal activities
Support customer-facing marketing events

Business Development Business Intelligence Cloud Computing Data Analysis Microsoft Azure Microsoft .NET Microsoft SQL Server Salesforce Cross-functional Team Leadership Communication Skills Customer service RESTful APIs Presentation skills Account Management Negotiation skills Relationship management Sales experience CRM

Posted about 5 hours ago

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🔥 Field Support Engineer

Posted about 6 hours ago

📍 Canada

🔍 Customer Enablement

🏢 Company: Axon👥 1001-5000💰 $246,000,000 Post-IPO Equity over 6 years agoGovTech Electronics Hardware Software

🔧 Requirements

5+ years of IT experience in a support or deployment role.
Experience working with law enforcement and/or government entities.
Proven track record of managing customer relationships and technical projects successfully.
Ability to work autonomously to meet objectives with minimal oversight.
Software image creation and maintenance.
Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
API integrations and SAAS applications.

💡 Responsibilities

Achieve expertise in Axon technologies, including Axon Evidence, body cameras, and Fleet system.
Serve as the primary technical liaison between Axon and the customers.
Participate in operational and technical meetings, ensuring effective communication and collaboration.
Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
Monitor support tickets, provide techical troubleshooting (tier 2 level support) and escalate when necessary.
Ensure Service Level Requirements (SLRs) and contractual obligations are met.
Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
Assist in customer security assessments and vendor refresh assessments for major architectural changes.
Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
Maintain and administer deployment records, including shipment tracking and RMA’s.
Develop and enhance technical documentation and knoweldge base articles to improve customer support, self-service capabilities, and overall product comprehension.

Project Management SQL Microsoft Active Directory Microsoft SQL Server Salesforce Cross-functional Team Leadership API testing Azure Communication Skills Analytical Skills Customer service Written communication Excellent communication skills Problem-solving skills Verbal communication Troubleshooting Client relationship management Relationship management Technical support Customer support SaaS

Posted about 6 hours ago

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