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📍 United States

🔍 Healthcare

🏢 Company: vumccareers

  • Demonstrates knowledge of healthcare regulations and security best practices.
  • Uses critical thinking and process improvement.
  • Clearly, effectively and respectfully communicates to employees or customers.
  • A continuing focus on the needs and requirements of customers.
  • The ability to use and keep information confidential in a secure setting.
  • Demonstrates knowledge of the appropriate rules and regulations for insurance policies, claims, payment and coverage.
  • Manages maintenance of provider records and documents, payer applications, enrollments and follow up to payers.
  • Assesses and verifies data with insurance payers. Coordinates changes/corrections to provider records and provides complete and accurate information for audits.
  • Collaborates with committees, departments, and interdisciplinary teams to define requirements and understand processes and work flow in order to comply with documentation requirements.
  • Serves as a resource for regulatory interpretation and application to required documentation.
  • Facilitates preparation and organization response to external audits and agency reviews.
  • Collects, documents, and maintains required data to ensure compliance with regulatory requirements. Conduct quality review of data to ensure integrity of data.
  • Identify gaps and non-compliant items and ensure timely communication to leaders. Maintains processes for follow up to ensure closure of outstanding items.
  • The responsibilities listed are a general overview of the position and additional duties may be assigned.

Data AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeOrganizational skillsTime ManagementDocumentationComplianceReporting

Posted about 1 hour ago
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📍 Singapore

🔍 IT productivity

🏢 Company: Wipro Technologies👥 11-50Information ServicesSoftware

  • Bachelor’s degree in computer science, Business, or a similar area
  • 3-5 years of hands-on technical application, product support, or business process experience.
  • Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
  • Experience operating with SLAs in a client-facing role in a production support environment.
  • Provide efficient support on product and integration issues, and ticket triaging.
  • Follow detailed processes and workflows to support engineering teams.
  • Support service Request Management.
  • Support content creation, content update, and knowledge management.
  • Solve basic admin, and configuration issues in SFDC.
  • Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
  • Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
  • Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
  • Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

SQLSalesforceAPI testingCommunication SkillsCustomer serviceRESTful APIsDocumentationTroubleshootingProcess improvementTechnical supportCustomer support

Posted about 2 hours ago
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🔥 Documentation Engineer
Posted about 2 hours ago

📍 United Kingdom, EU

🧭 Full-Time

🔍 InsurTech

🏢 Company: Cytora

  • Proven experience as a Technical Writer, Documentation Engineer, or a similar role, preferably in a SaaS or technical environment.
  • Ability to write technical documentation from scratch and manage ongoing updates independently.
  • Strong technical understanding of Python (coding experience is not required, but the ability to read and validate code snippets is essential).
  • Experience with API documentation, JSON files, and testing APIs (Postman, Swagger/OpenAPI).
  • Familiarity with documentation tools such as Notion, Swagger, Markdown, GitHub, Readme.io, or similar platforms.
  • Strong analytical and problem-solving skills with an ability to work autonomously.
  • Excellent attention to detail, ensuring clarity and consistency across documentation.
  • Ability to collaborate proactively with engineers, product managers, and customer support teams.
  • Comfortable using AI tools to optimise and scale documentation processes.
  • Fluent English (ideally native or near-native proficiency).
  • Own and manage the end-to-end documentation process, including API documentation, user manuals, how-to guides, and technical specifications.
  • Develop and maintain documentation standards, templates, and best practices to ensure consistency and clarity across all content.
  • Write, edit, and structure technical documentation from scratch, ensuring accuracy and accessibility for both technical and non-technical audiences.
  • Maintain a documentation backlog and prioritise updates based on product releases and customer needs.
  • Actively identify documentation gaps based on feature releases, customer inquiries, and internal feedback.
  • Collaborate with Product Managers, Engineers, and Customer Support teams to extract key technical details and translate them into clear, structured content.
  • Work with JSON files, API documentation, and code snippets, validating and extending them when necessary.
  • Test API endpoints to understand functionality and ensure accurate documentation.
  • Research and implement AI-assisted solutions to streamline and automate documentation workflows.
  • Explore, recommend, and implement documentation tools and infrastructure (e.g., Notion, Swagger, Markdown, GitHub, Readme.io, or alternatives).
  • Ensure documentation aligns with product naming conventions and terminology, collaborating with marketing when necessary.
  • Support and review release notes to ensure clarity and completeness.
  • Contribute to customer enablement resources such as FAQs and knowledge base articles.

PythonGitAPI testingREST APICommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailWritten communicationDocumentationJSONCustomer support

Posted about 2 hours ago
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📍 United States

🧭 Contract

💸 50.0 - 100.0 USD per hour

🔍 Software Development

🏢 Company: Faro Health Inc.

  • Bachelor’s degree required, preferably in physical or life science or statistics discipline
  • 5+ years of Clinical Operations work experience in pharmaceutical clinical trials
  • Experience as a Clinical Research Associate
  • Strong knowledge of clinical trials and drug development processes
  • Ability to read and comprehend complex clinical trial protocols and designs
  • Familiarity with and experience using clinical trial technologies (e.g., EDC, IRT, CTMS, ePRO, eCOA, eConsent, TMF)
  • Knowledge of regulatory requirements and information governance frameworks (e.g. ICH, GCP, HIPAA, GDPR)
  • Conduct modeling of publicly available studies in the Faro Study Designer for customers, sales demos and continuous buildout of the public study library.
  • Conduct clinical QC of public study library modeled studies
  • Conduct QC of Clinical Data Management gap assessments of public studies for customer, sales demo, and public study library modeled studies
  • Assist and support the development and maintenance of a library of standardized clinical trial documents/templates, language templates, workshop materials, documentation, and procedures.

Data AnalysisGCPREST APICommunication SkillsProblem SolvingAgile methodologiesAttention to detailOrganizational skillsDocumentationData modelingData management

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Rula👥 251-500💰 Series C 8 months agoPersonal HealthMental HealthAddiction TreatmentHealth InsuranceWellnessHealth CareHome Health Care

  • Demonstrated experience in managing and auditing provider credentialing—including maintaining up-to-date licenses, certifications, insurance, and training
  • Proficiency with Excel/GSheets, and a willingness to operate and learn new tools and software
  • Excellent verbal and written communication skills, with the ability to collaborate in a cross-functional capacity to solve complex issues
  • Expertise bringing a high attention to detail and process-driven approach to develop, document, and analyze standardized workflows
  • Proven experience in maintaining accurate compliance records and updating state-specific licensing lists, with an understanding of regulatory requirements and KPIs
  • Manage and audit provider credentialing—including maintaining up-to-date licenses, certifications, insurance, and training
  • Communicate with our providers important changes to compliance requirements, upcoming renewals, and any adjustments in processes
  • Partner with different cross-functional teams (i.e. sales, clinical operations, provider success, etc.) to drive improvements to credentialing processes that allow providers to practice without administrative burden

SQLData AnalysisAttention to detailDocumentationComplianceProcess improvement

Posted about 5 hours ago
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📍 United States

🧭 Full-Time

🔍 IT Productivity

🏢 Company: Wipro Technologies👥 11-50Information ServicesSoftware

  • 3-5 years of hands-on technical application, product support, or business process experience.
  • Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
  • Experience operating with SLAs in a client-facing role in a production support environment.
  • Provide efficient support on product and integration issues, and ticket triaging.
  • Follow detailed processes and workflows to support engineering teams.
  • Support service Request Management.
  • Support content creation, content update, and knowledge management.
  • Solve basic admin, and configuration issues in SFDC.
  • Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
  • Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
  • Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
  • Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

SQLSalesforceProduct OperationsAPI testingREST APICommunication SkillsProblem SolvingCustomer serviceAgile methodologiesDocumentationTroubleshootingTechnical support

Posted about 5 hours ago
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🔥 Major Incident Manager
Posted about 15 hours ago

📍 Poland

🧭 Full-Time

🔍 Cloud Implementation

🏢 Company: Nordcloud👥 1001-5000💰 $22,530,997 Series A about 6 years agoInformation ServicesCloud ComputingSoftware

  • Has excellent verbal and written communication skills both with technical and non-technical stakeholders
  • Excellent analytical skills to diagnose and help resolving complex incidents
  • Is self-driven and able to work with no/limited supervision
  • Has Strong attention to detail
  • Has strong analytical and problem-solving skills
  • Able to work under the time pressure
  • Fluent communication skills in English
  • Serve as the primary point of contact during major incidents, ensuring timely and clear communication
  • Identification and assessment of major incidents within a cloud environment
  • Conduct initial analysis to determine potential root causes using monitoring tools and logs
  • Assess the impact of incidents on business operations, users, and services
  • Develop and implement a communication plan, providing regular updates to stakeholders
  • Manage the escalation process, involving appropriate technical teams and management
  • Coordinate with third-party vendors or cloud service providers when necessary
  • Oversee the execution of the resolution plan, ensuring that all resources are effectively utilized
  • Implement workarounds if needed and monitor the progress towards full resolution
  • Document the incident, including the cause, resolution steps, and lessons learned
  • Schedule and lead post-incident reviews to identify improvement opportunities
  • Contribute to refining the incident management process based on feedback and analysis
  • Stay updated on best practices in cloud incident management and incorporate them into the process
  • Contribution to GCOC development and continuous improvement by sharing practices and technical knowledge

AWSCloud ComputingGCPKubernetesAzureServerlessCommunication SkillsAnalytical SkillsCI/CDProblem SolvingDevOpsDocumentationTroubleshootingEnglish communication

Posted about 15 hours ago
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🔥 Software Developer
Posted about 16 hours ago

📍 TX, USA

🧭 Contract

🔍 Software Development

🏢 Company: MKS2 Technologies👥 501-1000Information TechnologyCyber SecuritySoftware

  • 7+ years of experience: Expertise working with Oracle SQL and PL/SQL (advanced concepts such as bulk collect, handling data in JSON/XML format)
  • Expertise with writing complex Oracle queries and optimizing them to reduce SGA/PGA/TempSpace usage
  • 4+ years of experience: Proficient in storing, querying, manipulating JSON data in Oracle database tables
  • Proficient in creating complex queries and views using data stored in JSON format
  • Proficient in optimizing performance of stored procs and views accessing data stored in JSON format
  • Perform advanced analysis and development work involving all aspects of supporting, improving, and enhancing and optimizing the database performance for a large project.
  • Devise approaches to solving complex problems
  • Provide thought leadership
  • Provide ongoing updates on project status
  • Work across multiple agency stakeholders to ensure the accuracy and efficacy of created reports, in the service of school districts

SQLAgileData StructuresRDBMSREST APIDocumentationJSONData modeling

Posted about 16 hours ago
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🔥 Digital Production Coordinator
Posted about 16 hours ago

📍 United States

🧭 Full-Time

💸 41600.0 - 65000.0 USD per year

🏢 Company: Movement Strategy

  • 0-2 years of experience in a digital production coordination, media asset management, project coordination, or similar role
  • Basic understanding of Digital Asset Management (DAM) systems, preferably MediaValet or similar.
  • Serve as the day-to-day administrator for the MediaValet DAM platform, ensuring assets are uploaded, tagged, and organized properly.
  • Enforce metadata standards, taxonomy structures, and governance policies as set by leadership.
  • Train users on how to navigate and utilize the DAM effectively.
  • Conduct regular audits of the DAM to maintain organization and identify any gaps.
  • Assist with tracking the status of creative projects and deliverables to ensure deadlines are met.
  • Communicate updates and changes to stakeholders and team members as needed.
  • Provide general support to the creative/production teams, helping resolve minor issues as they arise.
  • Assist in coordinating digital production workflows to ensure tasks are completed efficiently and on schedule.
  • Collaborate with the team leads to track and document digital production processes, identifying areas for improvement.
  • Maintain and update process documentation and standard operating procedures (SOPs).
  • Monitor task progress and follow up with team members to ensure timely completion.
  • Support the Production team in vendor management, such as billing and onboarding/offboarding.
  • Support the onboarding of team members to digital production tools and systems, providing guidance and troubleshooting assistance.
  • Act as a liaison between the creative/production team and IT to ensure tools are functioning correctly and integrated into workflows.
  • Help develop and maintain training materials and quick-reference guides for digital production tools.
  • Track user access and permissions for tools and platforms, ensuring proper management.
  • Assists in ingesting footage and organizing.

AWSUI DesignUser Experience DesignProject CoordinationJiraCommunication SkillsCI/CDAgile methodologiesRESTful APIsAttention to detailOrganizational skillsTime ManagementDocumentationMicroservicesMicrosoft Office SuiteAdaptabilityProblem-solving skillsTeamworkTrainingTroubleshootingJSONComputer skillsConfluence

Posted about 16 hours ago
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📍 United States

🧭 Full-Time

💸 128000.0 - 202000.0 USD per year

🔍 Nuclear

🏢 Company: vernova_externalsite

  • Bachelor of Science in Engineering, Physics, Mathematics or related Science or technical discipline.
  • At least 8 years of progressive experience in engineering design and/or project leadership experience.
  • At least 4 years of experience in the nuclear industry or equivalent large scale new build experience in the power industry.
  • Report solid line to the Plant Engineering Manager and dotted line to the Discipline Engineering Manager.
  • Establish and maintain effective discipline specific design interfaces and document these in deliverables that become part of proposals and/or contracts.
  • Establish and maintain strong working relationship with internal discipline engineering teams.
  • Interface with external partners, customers, and other applicable country specific regulatory agencies, as required on technical issues.
  • Work with proposal and early works teams to build estimates, schedules, and identify risks associated with different opportunities.
  • Provide guidance to external partner engineering resources to ensure the quality of deliverables, enable flexibility and improved cost positions.
  • Support commercial and marketing opportunities to develop new business opportunities.
  • Protect the Intellectual Property rights of GEVH.
  • Support GEVH initiatives, corrective action, process improvement and simplification.
  • Ensure adherence to GEVH’s standards for nuclear safety and compliance.

LeadershipProject ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringWritten communicationDocumentationComplianceAdaptabilityRisk ManagementTeam managementProcess improvementFinancial analysisSoftware EngineeringBudget management

Posted about 17 hours ago
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