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Remote IT Jobs

Citrix

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🔥 NOC Engineer (AU IT Services, WFH)

Posted 20 days ago

📍 Philippines

🧭 Full-Time

🔍 Managed Services

🏢 Company: ConnectOS👥 251-500 Compliance Consulting Human Resources Business Development Security Legal

🔧 Requirements

Minimum of 2-3 years’ experience in Infrastructure or Operations support, preferably within a Managed Services Environment
Previous experience in a NOC/Datacentre/Network technician role
Practical experience using Remote Monitoring and Management (RMM) Tools such as Solarwinds N-Central, Orion, Kaseya, Connectwise and experience administering Windows Server environments
Experience administering Windows Server environments and strong analytical and problem-solving skills
Appropriate Tertiary qualifications and/or IT Industry Certifications

💡 Responsibilities

Identify and action all incoming major incidents from our monitoring tools in a rapid manner and provide 1st and 2nd level technical support on Incidents and Requests raised by our customers via email, portal or phone call
Rapidly respond and work to resolve incoming alerts generated from our monitoring tools and Manage major/critical incidents and communicating updates to key stakeholders
Performing Event management (monitoring and actioning events that happen within both our and our clients infrastructure environments)
Performing initial triage on all networking outages, including L1 troubleshooting and raising cases to the Vendor where applicable and assisting in managing the day-to-day monitoring of client backups
Performing outside of standard hours upgrades, patching, etc where required
Manage our clients infrastructure according to the satisfaction of our customers in line with our contractual commitments and work autonomously, managing alerts, phone calls, backups, etc to resolution within SLA.
Provide excellent customer service and communication to all clients and ensure the integrity and validity of the environments managed on behalf of company's managed clients
Support all best practice design, implementation, and management of managed infrastructure solutions and identify and provide insight to internal stakeholders on recurring incidents and assist in the root cause resolution where required
Ensure the company is meeting its obligations in regards to Service Levels Network performance and configurations.
Work effectively with the team in transitioning the workflow through to colleagues in the 24-hour roster with clear notes, instructions and info for handover.

Cisco Citrix Microsoft Active Directory Microsoft Exchange Communication Skills Analytical Skills Problem Solving Customer service Excellent communication skills Troubleshooting Active listening Scripting

Posted 20 days ago

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🔥 Senior Mainframe Solution Delivery Architect

Posted about 2 months ago

📍 United States

🧭 Employee

🏢 Company: Ensono

🔧 Requirements

Typically requires a minimum of 4 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
Excellent customer service and communication skills.
Solid understanding of server operating systems (Windows Server 2016, RHEL 7, etc.) and enterprise applications.
Knowledge of server hardware components and enterprise class server hardware.
Full knowledge of network design and computer systems interactions.

💡 Responsibilities

Detail oriented – responsible for creating concise documentation for execution/reference by other teams.
Provide excellent customer service and communication, meeting with clients for information gathering.
Lead client engagements, occasionally as the sole technical lead.
Adapt work for client-specific solutions requiring flexibility and thought leadership.
Install and configure server operating systems and applications.
Write batch and shell scripts for automation to streamline processes.
Develop deployment methodologies and documentation for client-specific solutions.

Bash Citrix Linux Networking Scripting

Posted about 2 months ago

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🔥 Service Desk Specialist III

Posted 2 months ago

📍 Poland

💸 32400.0 USD per year

🔍 Conversational AI

🏢 Company: LivePerson👥 501-1000💰 $100,000,000 Post-IPO Debt 10 months ago🫂 Last layoff over 4 years agoInternet Customer Service Artificial Intelligence (AI)Business Intelligence Software

🔧 Requirements

6+ years of IT Specialist experience/systems administration.
Robust knowledge or certifications in Google Admin, OKTA, JAMF Pro, JAMF Radar, AWS Workspace, and Intune.
Deep understanding and demonstrable knowledge of Intune administration.
Good understanding and experience with Enterprise Security Protocols.
Excellent ability to differentiate between user intent vs. user requests.
Excellent verbal, written, and interpersonal communication skills, interfacing effectively with stakeholders of all levels of seniority.
Deeply diligent documentation of work, solutions, and knowledge articles to proliferate knowledge across a geographically dispersed team.
Experience working with Windows and Mac ecosystems (primarily Mac).
Knowledge of networking such as patching ports, VPN, DHCP, DNS, and TCP/IP.
Ability to convey technical procedures and train non-technical users, including Microsoft Office, Google Workspace, Windows, Mac.
Ability to be self-sufficient when it comes to troubleshooting technical issues
Demonstrated ability to run highly complicated projects to successful completion.
Willingness to participate in paid on-call duty approximately every 6-8 weeks, in alignment with our "You Build It, You Run It" philosophy.
A strong sense of quality, personal responsibility, and a passion for development.

💡 Responsibilities

Be a subject matter expert on Intune and assist with administering the Intune environment.
Consult on automation and self-service solutions for the entire LivePerson organization.
Primary point of contact for technical support issues related to networking, desktop, hardware, and software.
Provide weekly status reports for major projects, individual tasks, and contribute to team meetings.
Assist in the planning and implementation for the build-out of new office space and future infrastructural improvements.
Act as an escalation point for junior IT Specialists and raise the performance bar across the team through coaching and educating junior people.
Identify opportunities for automation in our IT processes and work with our internal development team to implement new solutions to scale our operations via APIs, custom integrations, and workflow automation tools

AWS Citrix Networking Technical support

Posted 2 months ago

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🔥 Technical Specialist – Behavioral Science - REMOTE

Posted 5 months ago

📍 United States

💸 59000 - 130000 USD per year

🔍 Organizational Transformation Services

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

BA/BS degree in a related field required (e.g., Behavioral Science, Psychology, Sociology).
Minimum of 4 years of relevant experience in behavioral science, program development, or a related role.
Experience with Microsoft Project, Word, Excel, and PowerPoint required.
Proficiency in data collection and analysis methods.
Excellent interpersonal and communication skills.
Proficient writing and communication skills.
Experience with PCs, MS Office, Adobe, Google Mail, Citrix Sharefile, and online meeting platforms like Google Meet and Zoom.

💡 Responsibilities

Conduct behavioral assessments to understand community behaviors and attitudes towards risk and resilience.
Develop programs and interventions based on behavioral science to promote community resilience and effective disaster risk reduction.
Collect and analyze data on community behaviors, attitudes, and perceptions to inform project planning and implementation.
Work collaboratively with multidisciplinary teams to integrate behavioral science insights into project designs.
Engage with community stakeholders to understand their needs and incorporate their feedback into interventions.
Provide training and educational resources to community members and stakeholders.
Develop communication materials to convey behavioral science concepts.
Evaluate the effectiveness of behavioral science interventions and report on outcomes.
Ensure all activities comply with federal, state, and local regulations.

Project Management Citrix Behavioral science Communication Skills Organizational skills Problem-solving skills

Posted 5 months ago

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🔥 Senior Technical Specialist - REMOTE

Posted 5 months ago

📍 USA

🧭 Full-Time

💸 59000 - 180000 USD per year

🔍 Organizational Transformation Services

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

BA/BS degree in a related field such as Engineering, Environmental Science, or Urban Planning required.
Minimum of 10 years of relevant experience in technical support, project coordination, or a related role.
Strong analytical, problem-solving, and writing skills.
Proficient with PCs, MS Office, Adobe, Google Mail, Citrix Sharefile, and online meeting platforms such as Google Meet and Zoom.
Experience with Microsoft Project, Word, Excel, and PowerPoint required.

💡 Responsibilities

Provide technical assistance in the planning, design, and implementation of projects.
Collect, analyze, and interpret data to support project objectives and decision-making processes.
Assist in the preparation of technical reports, proposals, and documentation in compliance with internal and client guidelines.
Work collaboratively with multidisciplinary teams to ensure project success.
Ensure all project activities comply with federal, state, and local regulations and standards.
Support the coordination and management of project tasks, schedules, and deliverables.
Engage with stakeholders to gather input and provide project updates.
Participate in risk assessment activities to identify potential hazards and develop mitigation strategies.
Maintain accurate and organized project documentation and records.
Participate in ongoing training and professional development opportunities.

Project Management Citrix Project Coordination Communication Skills

Posted 5 months ago

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🔥 Senior Director of Measurement/Analytics - REMOTE

Posted 5 months ago

📍 United States

💸 80000 - 180000 USD per year

🔍 Organizational Transformation Services

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

BA/BS degree in a related field required (e.g., Analytics, Data Science, Statistics).
Minimum of 10 years of progressive experience in measurement and analytics roles.
Demonstrated leadership in designing measurement frameworks and data analytics strategies.
Expertise in quantitative and qualitative data analysis methods.
Familiarity with disaster risk reduction and community resilience preferred.
Proficiency in data visualization tools like Tableau or Power BI.
Experience with Microsoft Office Suite required.

💡 Responsibilities

Provide strategic leadership and vision for measurement and analytics initiatives, ensuring alignment with program objectives.
Develop and implement a comprehensive measurement framework to evaluate project outcomes and impact on community resilience.
Lead data analytics efforts to analyze project performance and community needs related to disaster risk reduction.
Define and track key performance indicators (KPIs) to inform decision-making processes.
Prepare and present regular reports and dashboards to stakeholders.
Guide project teams on measurement and analytics best practices.
Collaborate with partners to leverage data for continuous improvement.
Ensure data quality and compliance with regulations.

Leadership Project Management Citrix Data Analysis Tableau Strategy Communication Skills Problem Solving Data visualization Data management

Posted 5 months ago

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🔥 Senior Consultant (Climate Communications)-REMOTE

Posted 5 months ago

📍 United States

🧭 Full-Time

💸 80000 - 150000 USD per year

🔍 Climate communications

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

Bachelor’s degree and minimum of 8 years of experience in related field.
Master’s degree and minimum of 2 years of experience in related field.
Demonstrated experience developing a nationwide communications strategy.
Excellent writing skills and ability to produce polished speeches.
Experience with Windows, MS Office, Adobe Acrobat, online meeting platforms.

💡 Responsibilities

Design and develop a comprehensive communication strategy.
Create error-free communication products including speeches and presentations.
Research factual information for communication materials.
Maintain awareness of climate-related events to inform products.
Coordinate with clients and provide advisory support.

Project Management Citrix Strategy Behavioral science Communication Skills Attention to detail Critical thinking Teamwork

Posted 5 months ago

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🔥 Mid Technical Specialist - REMOTE

Posted 5 months ago

📍 United States

💸 59000 - 180000 USD per year

🔍 Government Services / Organizational Transformation

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

BA/BS degree in a related field required (e.g., Engineering, Environmental Science, Urban Planning).
Minimum of 6 years of relevant experience in technical support, project coordination, or a related role.
Expertise with PCs and proficiency in MS Office (Word, Excel, PowerPoint), Adobe, Google Mail, Citrix Sharefile, Google Meet, and Zoom.
Strong analytical and problem-solving skills with excellent communication skills.

💡 Responsibilities

Provide technical assistance in the planning, design, and implementation of projects.
Collect, analyze, and interpret data to support project objectives and decision-making processes.
Assist in the preparation of technical reports, proposals, and documentation in compliance with internal and client guidelines.
Work collaboratively with multidisciplinary teams to ensure project success.
Ensure all project activities comply with federal, state, and local regulations and standards.
Support the coordination and management of project tasks, schedules, and deliverables.
Engage with stakeholders to gather input and provide project updates.
Participate in risk assessment activities to identify potential hazards and develop mitigation strategies.
Maintain accurate and organized project documentation and records.
Participate in ongoing training and professional development opportunities.

Project Management Citrix Project Coordination Communication Skills Problem Solving

Posted 5 months ago

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🔥 Mid Level Administrative Specialist - REMOTE

Posted 5 months ago

📍 United States

💸 25 - 25 USD per hour

🔍 Government services

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

Associate’s degree in a related field required.
Minimum of 8 years of relevant experience in administrative or management roles.
Experience with disaster risk reduction or community resilience projects preferred.
Proficient in Microsoft Project, Word, Excel, and PowerPoint.
Expertise with PCs, MS Office, Adobe, Google Mail, Citrix Sharefile, and online meeting platforms.

💡 Responsibilities

Provide high-level administrative support to project teams.
Assist in coordinating project activities and ensuring timely completion.
Prepare, review, and manage project documentation for accuracy and compliance.
Monitor project budgets and prepare financial reports.
Support stakeholder engagement activities and maintain communication.
Manage project databases for data integrity.
Ensure compliance with regulations and standards.
Provide training and support to junior staff.
Assist in quality assurance processes.
Identify and resolve administrative issues.

Project Management Citrix Communication Skills Organizational skills Problem-solving skills

Posted 5 months ago

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🔥 Junior Administrative Specialist-REMOTE

Posted 5 months ago

📍 United States

💸 23 - 23 USD per hour

🔍 Government services, Organizational transformation, Community resilience

🏢 Company: Strategic Resolution Experts (SRE)

🔧 Requirements

High school diploma or equivalent.
Minimum of 5 years of relevant experience in administrative or management roles, preferably in the context of disaster risk reduction or community resilience projects.
Experience with Microsoft Project, Word, Excel, and PowerPoint required.
Proficient with PCs, MS Office, Adobe, Google Mail, Citrix Sharefile, and online meeting platforms such as Google Meet and Zoom.

💡 Responsibilities

Provide comprehensive administrative support to project teams, including scheduling meetings, managing calendars, and organizing travel arrangements.
Assist in coordinating project activities, ensuring tasks are completed on time and within budget.
Prepare, review, and manage project documentation, including reports, presentations, and correspondence, ensuring accuracy and compliance with guidelines.
Assist in monitoring project budgets, tracking expenses, and preparing financial reports.
Support stakeholder engagement activities by organizing meetings, preparing materials, and maintaining communication with community stakeholders.
Maintain and manage project databases, ensuring data integrity and accessibility.
Ensure all administrative activities comply with federal, state, and local regulations and standards.
Provide training and support to junior administrative staff and other team members as needed.
Assist in quality assurance and quality control processes to ensure the accuracy and completeness of project deliverables.
Identify and resolve administrative issues that may impact project success.

Project Management Citrix Communication Skills Problem-solving skills Data management

Posted 5 months ago

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