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🔥 Customer Success Manager

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

💸 73000.0 - 90000.0 CAD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

3+ years of Customer Success experience in SaaS
Experience within B2B SaaS
Experience within Fintech
Strong problem-solving skills and a self-starter attitude
Customer-centric mindset; challenges the status quo and finds a better way
Understands our customer personas and the goals and challenges of our target market
Excellent written and verbal communication skills both internally and externally
Keeps up to date on trends and news from the industry, our competitors, and our target market
Shares Procurify values of Compassion, Courage, Creativity and Curiosity
Comfortable working independently as well as part of a team in a fast-paced environment

💡 Responsibilities

Manage a book of business valued at approximately $1-2M; overseeing the entire customer journey from post-onboarding to product adoption, expansion, advocacy, and renewal
Build and nurture long-term relationships with customers, ensuring they achieve their business objectives
Drive product adoption by providing guidance and resources to ensure customers fully utilize and benefit from Procurify
Proactively manage and monitor customer health, identifying and addressing escalations and churn risks, regardless of renewal timing
Identify upsell and expansion opportunities for the Account Management team to maximize customer value and business growth
Communicate customer needs cross-functionally while balancing them with business objectives and managing customer expectations

Communication Skills Customer service Relationship building Problem-solving skills Account Management Active listening Client relationship management Cross-functional collaboration CRM Customer Success SaaS

Posted about 1 hour ago

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🔥 Senior Human Resources Business Partner

Posted about 2 hours ago

📍 United States

💸 97889.0 - 134921.0 USD per year

🏢 Company: EMC_Careers

🔧 Requirements

Bachelors’ degree, preferably in business, human resources or related field, or relevant work experience
Eight years of experience in a human resources business partner role experience or related experience supporting senior leaders
Excellent knowledge of the Human Resources functions
Superior ability to advise, partner, and effectively consult with business unit leaders, people leaders and project owners across the organization
Demonstrated leadership skills and strategic mindset
Excellent ability to influence and persuade leaders across multiple levels of the organization, including leading difficult conversations
Strong ability to leverage and drive people strategies to execute short-term and long-term strategic initiatives
Excellent decision-making and organizational skills
Excellent communication and presentation skills, including negotiation skills, with the ability to modify communication styles to varying audiences
Excellent ability to identify and bring stakeholders together to create solutions under unfamiliar and ambiguous circumstances
Strong ability to utilize data and trends to translate strategy into specific goals, tactics, action plans and deliverables
Strong ability to drive change management efforts and key company initiatives
Excellent ability to lead large-scale organizational changes and cultural transformations
Strong ability to identify and escalate issues which pose legal, reputational, and operational risks to EMC

💡 Responsibilities

Partners with business leaders to drive talent, culture, and organizational objectives across the business unit.
Analyzes key talent metrics and trends, providing actionable insights and recommendations to leadership.
Consults on leadership and communication styles to contribute to a culture of highly engaged team members.
Collaborates with senior leaders to align people strategies with business goals, fostering innovation and inclusivity.
Partners with the business to develop and implement comprehensive strategies that attract, develop, and retain diverse talent.
Assess and present findings on culture, team member experience, and engagement, consulting with leaders on the creation and management of action plans.
Partners with the business in creating a positive team member experience while fostering engagement to support team member relations.
Drives effective performance management practices by coaching leaders on setting realistic and attainable goals, providing performance feedback, calibrating performance, and positioning leaders to set clear expectations to hold team members accountable.
Partners with Learning and Development to invest in and leverage learning opportunities for team members and people leaders.
Conducts talent reviews and calibrations to identify talent pools and manage succession planning, ensuring a robust talent pipeline.
Facilitates regular talent discussions to identify successor bench strength and talent pools.
Serves as a key and influential member of the business unit’s leadership team, contributing to the development and execution of business strategies.
Consults on both enterprise and business unit key business priorities, developing and aligning people strategies to support multi-year plans.
Supports HR and serves as a trusted advisor to senior leaders in executing key programs and initiatives, ensuring consistency in team member experiences.
Provides constructive feedback to enhance leadership effectiveness and participate in evaluating candidates for key leadership and critical positions.
Partners with business leaders to assess and enhance organizational structure, job design, and staffing levels.
Conducts periodic organizational design reviews to ensure optimal role alignment with business goals.
Guides the business through organizational changes and updates by partnering with the Change Management team and MarCom for large-scale or high-impact changes.
Provides insights and recommendations for organizational improvements, focusing on efficiency and effectiveness.
Manages key stakeholders, ensuring alignment and buy-in for change initiatives and driving organizational success.
Monitors the impact of changes, ensuring successful adoption and alignment across the business, and adjusts strategies as needed to achieve desired outcomes.
Leads and participates in cross-functional HR initiatives and projects that align business and HR objectives.
Serves as a trusted advisor to HR and business leaders to design and implement innovative HR solutions that address emerging business needs.
Manages project timelines, deliverables, and stakeholder communications to ensure successful project execution.
Identifies opportunities for process improvements and leads efforts to enhance HR practices and systems.

Leadership Project Management Data Analysis People Management HR Management Business Operations Communication Skills Analytical Skills Organizational skills Coaching Relationship building Problem-solving skills Negotiation skills Training Recruitment Cross-functional collaboration Stakeholder management Strategic thinking Change Management Budget management

Posted about 2 hours ago

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🔥 Account Executive, Enterprise

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 144144.0 - 180180.0 USD per year

🔍 Software Development

🔧 Requirements

8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.
In-depth familiarity with the modern data technology industry and key players.
Familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
Thrive in an extremely fast-paced, ever changing work environment. You’re able to keep up with a highly motivated team in a market that is growing extremely fast.
Extremely organized. You are able to juggle lots of things at once while not letting anything drop.
A strategic thinker. You are able to see and communicate the big picture in an inspiring way.
A problem solver. You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.
Enthusiastic! You exhibit passion and excitement for your work and you have a can-do attitude.

💡 Responsibilities

Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
Build strategic relationship with partners in order to identify new opportunities and accelerate deal cycles.
Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.

Leadership SQL Business Intelligence ETL Salesforce Communication Skills Problem Solving RESTful APIs Negotiation Presentation skills Excellent communication skills Relationship building Account Management Cross-functional collaboration Sales experience Market Research Lead Generation Strategic thinking CRM

Posted about 3 hours ago

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🔥 Revenue Accounting Manager

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 115000.0 - 135000.0 USD per year

🔍 SaaS

🔧 Requirements

Multiple years of accounting or audit + accounting experience
Industry experience with at least 2-3 years specifically related to revenue recognition for SaaS under ASC 606
Proficient with Microsoft Excel
Fosters effective communication skills, both oral and written
Is a self-motivated individual who thrives in a team environment and maintains a positive outlook
Business or accounting degree required
CPA strongly preferred

💡 Responsibilities

Perform month/quarter-end close tasks for A/R and Revenue recognition accounts, including revenue recognition entries, deferred revenue reconciliations, manual revenue journal entries for non-standard revenue deals, and bookings to billings reconciliations
Document and communicate clearly and effectively a summary of the non-standard terms in customer arrangements along with the revenue recognition implications per ASC 606 guidance for internal management and audit purposes
Prepare and review quarterly revenue schedules and disclosures for internal and external reporting
Collaborate cross-functionally with legal, sales, and revenue operations on contract negotiations to provide guidance on technical accounting, policy or process issues around revenue recognition
Develop and implement strategies to improve billing accuracy and reduce customer collection disputes
Monitor and analyze billing and collections metrics, identifying areas for improvement and work with the business to implement corrective actions and drive efficiencies
Partner with Order-to-Cash cross-functional teams to ensure all fully executed agreements are correctly processed, invoiced, and accounted for
Execute internal controls as well as design new process controls to improve the efficiency and scalability of billing and revenue recognition processes
Drive ad hoc and business-critical revenue system and accounting projects through completion

Data Analysis Financial Management Microsoft Excel Accounting Compliance Reporting Budgeting Cross-functional collaboration Process improvement Financial analysis Bookkeeping SaaS

Posted about 3 hours ago

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🔥 Cardiovascular Territory Account Specialist – Knoxville S, TN – Remote

Posted about 4 hours ago

📍 United States of America

💸 114100.0 - 211900.0 USD per year

🔍 Pharmaceuticals

🔧 Requirements

2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder.
Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
Must have a valid driver’s license.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Leadership Business Analysis Communication Skills Analytical Skills Collaboration Problem Solving Customer service Compliance Relationship building Account Management Teamwork Negotiation skills Cross-functional collaboration Sales experience Market Research Customer Success

Posted about 4 hours ago

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🔥 Director of Content

Posted about 5 hours ago

📍 United States

💸 132000.0 - 165000.0 USD per year

🔍 Fintech

🏢 Company: Figure👥 501-1000💰 about 2 years ago🫂 Last layoff over 1 year agoBlockchain Financial Services Finance FinTech

🔧 Requirements

8+ years of related experience; prior roles within fintechs and/or in the Home Equity / Mortgage / Lending space – or another highly regulated industry – is preferred, but not required.
Outstanding attention to detail and quality.
Entrepreneurial leadership and a self-starter mindset. In other words, someone who’s comfortable as an editor and strategist but also as a writer and doer.
Excellent relationship-building skills, with the ability to work with many different teams both at Figure and at partner companies.
Innately curious, creative, and eager to connect dots across an organization, amidst the news of the day, and in support of an ever-changing economic environment.
Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM), and experience working with web dev teams for content deployment.
Ease in working with Data Science and Analytics colleagues and economists on data-driven storytelling.
You'll collaborate with a skilled Design team, but having a keen eye for design, aesthetics and details will be helpful for creating visually compelling creative execution and effective outcomes.
Strong executive presence, with the ability to confidently engage and write for senior leaders.

💡 Responsibilities

Ensure all content, and our content/copywriting strategy overall, is supporting business goals. Work collaboratively and cross-functionally with Marketing, Partnerships, Data Science, Design and other teams, as well as external partners in support of the business goals.
Set the content strategy, lead the creation of content across web, social and other mediums and create/manage the overall content calendar – encompassing new product and partner launches, ongoing engagement among D2C and B2B audiences, corporate storytelling, and more.
Manage the existing content agency and determine the right resources/team – you’ll be in the driver’s seat to shape the content function in ways that meet our next phase of growth.
Develop integrated campaign strategies while partnering cross-functionally to maximize results and impact across owned, earned, shared and paid media and other platforms.
Analyze metrics to derive customer insights, be accountable to internal stakeholders and inform future strategies.
Serve as a player/coach who enjoys writing and producing in different formats (from long-form to copywriting) and also managing/editing others’ work.
Serve as a project manager who leverages their excellent organizational, communication, and project management skills to keep not just the content team – but all relevant stakeholders (eg, marketing, legal) – running on time. We have a fast-paced, dynamic culture, and you’ll be counted on to juggle multiple projects and ensure deadlines are met. Experience with Notion or other project management tools a big plus.
Develop a keen understanding of our diverse set of stakeholders – loan officers, homeowners, contractors, investors, decisionmakers at prospective partners and more. Embrace communicating with them in ways that are relevant to them, while being engaging and on-brand.
Manage the content review process with Legal and Compliance, ensuring that we’re always operating within the boundaries of our highly regulated industry.
Lead the creation of data-driven thought leadership, longer-form papers and ghostwrite for executives. Connect the dots by commissioning or sourcing research, data and insights from across the organization or from external sources.
Build, maintain and socialize a corporate narrative, message architecture and framework based on audiences and business goals.
Develop compelling messaging that avoids jargon, helps our audiences understand how our use of technologies (blockchain, AI, crypto and more) is relevant for them, and showcases our areas of differentiation amidst a highly competitive landscape
Develop integrated campaign strategies while partnering cross-functionally to maximize results and impact across owned, earned, shared and paid media and other platforms.
Analyze metrics to derive customer insights, be accountable to internal stakeholders and inform future strategies.

Leadership Project Management Data Analysis Google Analytics Content creation Content management REST API Communication Skills Analytical Skills Customer service SEO Microsoft Office Agile methodologies Compliance Relationship building Problem-solving skills Writing JSON Cross-functional collaboration Market Research Data visualization Editing Team management Stakeholder management Strategic thinking Digital Marketing Financial analysis

Posted about 5 hours ago

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🔥 Technical Business Analyst

Posted about 5 hours ago

📍 Canada

💸 95000.0 - 107000.0 USD per year

🔍 SaaS, Partnership Management

🏢 Company: Impact.com

🔧 Requirements

Bachelor's degree in science, technology, engineering or math
3+ years of experience in a technical or engineering environment
Ability to communicate effectively, both verbally and in writing, with diverse stakeholders.
Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities.
Ability to analyze data, identify trends, and develop solutions to complex problems.
Familiarity with software development concepts and comfortable working in a technical environment.
Ability to work effectively in a team environment and build strong working relationships.

💡 Responsibilities

Coordinate Cross-Department Initiatives: You will facilitate communication and coordination between engineering, product, and other departments. This involves ensuring alignment on project goals, timelines, and deliverables.
Maintain Internal Business Systems: You will manage and optimize our internal systems for tracking engineering projects, team activities, and progress. This includes ensuring data accuracy and system functionality.
Analyze and Improve Processes: You will analyze existing engineering processes to identify areas for improvement and implement solutions to enhance efficiency.
Bridge Technical Communication: You will assist in translating technical information into clear and concise language for non-technical stakeholders.
Support Project Management: You will assist in the tracking of project progress, identifying potential roadblocks, and facilitating timely resolution.

Project Management Software Development Business Analysis Data Analysis Jira Communication Skills Organizational skills Cross-functional collaboration Process improvement

Posted about 5 hours ago

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🔥 Lead Salesforce Systems Administrator

Posted about 5 hours ago

📍 United States

🔍 Software Development

🔧 Requirements

Senior Salesforce Administrator with strong systems expertise and cross-functional collaboration.

💡 Responsibilities

Drive go-to-market operations that are scalable, efficient, and data-driven.

SQL Business Intelligence Data Analysis Salesforce Cross-functional collaboration CRM

Posted about 5 hours ago

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🔥 Training Success Specialist, Denmark (Maternity Cover)

Posted about 14 hours ago

📍 Denmark

🧭 Temporary

🔍 Change Management

🏢 Company: Prosci👥 101-250💰 Private about 8 years agoEducation Consulting Association

🔧 Requirements

Able to facilitate and lead group activities as well as being a confident public speaker
Intellectually curious and self-starting; this is not a role for those waiting to be tasked before acting
Excellent time management and organisational skills
Demonstrate adaptability, flexibility, and the ability to problem-solve
Professional proficiency in spoken and written Danish and English
Have a keen eye for detail while maintaining a focus on the bigger picture
A warm, responsive and friendly communication style and a genuine interest in people
Good working knowledge of MS 365, online meeting platforms, and CRM systems
Team player, able to work collaboratively with others

💡 Responsibilities

Partner with the Instructor to create an unforgettable classroom experience for Prosci’s clients on both virtual and in-person courses
Preparing training venues and liaising with catering staff as host for in-person training
Build rapport with course attendees and foster productive relationships, for example, by addressing any questions or needs as they arise during or after training
Take pride in becoming expert on the Prosci digital tools
Be confident to lead delivery of aspects of the course material
Remain up-to-date on latest Prosci solutions, training offerings and thought-leadership to enable you confidently and competently to begin business development conversations in the classroom and accurately hand details to our growth team
Be thorough: proactively work with colleagues in our operations team to ensure all pre, in-course, and post course activities are completed efficiently
Analyse participant feedback and performance metrics to drive continuous improvement in our training programmes.
Collaborating with participants from global organisations to facilitate the creation of change strategies and implementation plans
When not actively supporting training courses, you will have the opportunity to engage in cross-functional collaboration on internal projects. For example, supporting our marketing team with webinars, blog posts and research projects

Project Management Salesforce Communication Skills Problem Solving Customer service Presentation skills Time Management Written communication Excellent communication skills Adaptability MS Office Teamwork Training Active listening Client relationship management Cross-functional collaboration CRM Change Management

Posted about 14 hours ago

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🔥 Senior Growth Engineer

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 140000.0 - 160000.0 USD per year

🔍 Email Security

🏢 Company: Valimail

🔧 Requirements

4+ years of experience with Python, SQL, or similar languages, with hands-on experience in automation and data flow management in platforms like Snowflake, Segment, Zapier, and Planhat.
2+ years in an operations role supporting Sales, Marketing, Customer Success, or Finance, with a demonstrated ability to align data operations with strategic business goals.
Required proficiency in Snowflake, Segment (or other CDP solutions), and BI tools (e.g., Sigma, PowerBI).
Familiarity with Zapier, Planhat (or similar tools such as Gainsight or ChurnZero), Salesforce, and Atlassian are a plus.

💡 Responsibilities

Oversee and optimize data flow across core platforms, including Snowflake, Sigma, Segment, Salesforce, and Planhat, ensuring seamless integration and reliable data access for cross-functional teams.
Build strong, collaborative relationships with Marketing, Sales, Finance, Product, and Engineering, facilitating data-driven insights and project alignment across departments.
Analyze customer data to derive insights that inform strategic decision-making, delivering actionable reports that support growth objectives.
Spearhead automation and optimization projects, implementing solutions that improve data flow and system efficiency.
Lead key cross-functional initiatives, ensuring smooth execution and alignment across multiple departments.
Provide valuable insights and recommendations to leadership, aligning data-driven findings with broader business objectives.
Tackle a wide range of tasks, from technical troubleshooting to strategic planning and cross-departmental collaboration.

Project Management Python SQL Business Intelligence Data Analysis ETL Salesforce Snowflake Operations Management API testing Data engineering REST API Communication Skills Analytical Skills CI/CD Problem Solving DevOps Cross-functional collaboration Data visualization Strategic thinking Data modeling Data management

Posted about 15 hours ago

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