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🔥 Associate Technical Support Engineer

Posted about 1 hour ago

📍 United States, Canada

💸 64000.0 - 68000.0 USD per year

🔍 SaaS

🏢 Company: Recharge👥 11-50 Electronics

🔧 Requirements

Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
A passion for problem solving and the humility to ask for assistance
A sense of urgency and a satisfaction from going above and beyond to provide solutions
Ability to work remotely and desire to make an impact at a boot-strapped start-up
Excellent customer service and English fluency (written and spoken)
A ‘winning as a team’ attitude and a polite, patient, caring, calm and professional demeanor
Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
Ability and desire to work flexible shifts
2+ years of experience in technical customer support at a SaaS company, or similar

💡 Responsibilities

Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
Communicate clearly in writing to both technical and non-technical people
Communicate clearly in writing in a timely manner via live chat
Communicate clearly and effectively via phone with customers on the premium plan
Identify patterns, recommend improvements, and filter out unimportant issues
Contribute to the ongoing development of documentation and best practices
Assist with successful on-boarding of new customers

HTML CSS Javascript Communication Skills Customer service RESTful APIs Troubleshooting JSON Technical support English communication SaaS

Posted about 1 hour ago

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🔥 Mid Level Software Engineer | Wellz

Posted about 2 hours ago

📍 Brazil

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years of experience designing and developing complex modern services applications
Experience with the end-to-end process
Experience applying object-oriented or functional design and RESTful web services
Experience applying computer science fundamentals: data structures, algorithm design, problem-solving, and complexity analysis
Experience with at least one programming language such as Java, Scala, Python, Ruby, NodeJS or Go
Experience with JavaScript, HTML5, CSS/SASS, and modern web technologies will be a plus
Strong communication skills
Experience with SQL/NoSQL technology such as PostgreSQL, MySQL or DynamoDB
Proficient in a broad range of software design approaches and common UX patterns
Can articulate the risks and benefits of depending on front-end libraries, frameworks, and tool-sets
Willingness to mentor junior engineers
Experience as Full Stack would be a plus
Experience architecting large-scale multi-tier web applications

💡 Responsibilities

Ensure successful delivery of projects, and promote the long-term technical health of our services
Design, develop, test, deploy, maintain and improve services focusing on performance, scalability, and stability
Build Integration with 3rd party API and tools
Manage project priorities, deadlines, and deliverables
Bring expertise in architecture and design process
Support existing systems looking to enhance functionality, increase scale, and transform in new ways to meet our product demands
Meet with the business and product team to review the design of the product
Create new services/products and capabilities to meet emerging needs as our business grows

AWS Backend Development Docker Node.js PostgreSQL Software Development SQL Agile HTML CSS Javascript Algorithms API testing Data Structures Go REST API Communication Skills CI/CD RESTful APIs Microservices JSON Software Engineering Debugging

Posted about 2 hours ago

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🔥 Customer Success Manager - Web Design & Digital Strategy

Posted about 3 hours ago

📍 Canada

🔍 SaaS or e-commerce

🏢 Company: Terracor Business Solutions

🔧 Requirements

Proven experience in customer success, account management, or a related role within the SaaS or e-commerce industry.
Strong communication, interpersonal, and problem-solving skills.
A customer-first mindset with the ability to balance business objectives and customer needs.
Technical aptitude to understand and explain SaaS solutions and workflows.
Self-motivated and organized, capable of managing multiple priorities and accounts effectively
HTML & CSS
Software aptitude

💡 Responsibilities

Conduct regular account reviews to discuss website performance, SEO effectiveness, and overall e-commerce strategy.
Facilitate discovery discussions to uncover new customer needs and align them with our web design, SEO, and digital marketing offerings.
Serve as the primary point of contact for assigned accounts, advocating for customer needs internally and ensuring alignment with their online growth goals.
Lead and/or execute website implementation, design and optimization projects for new and existing customers.
Guide new customers through the onboarding process, ensuring their website, branding, and SEO strategy are effectively implemented.
Provide recommendations on UX/UI improvements, conversion rate optimization, and site structure based on industry best practices.
Address customer inquiries related to website performance, SEO, and marketing strategies, providing timely and effective solutions.
Handle frontline service and support requests related to website configuration, and basic troubleshooting, escalating technical issues when necessary.
Identify and present opportunities for website enhancements, SEO improvements, and digital marketing strategies that align with customer objectives.
Partner with customers to refine their e-commerce presence, leveraging data insights to drive traffic, conversions, and overall business success.
Stay up to date on industry trends and best practices in web design, SEO, and digital marketing to proactively advise customers on new opportunities.

HTML CSS UI Design Google Analytics REST API Customer service SEO Account Management Digital Marketing WordPress Customer Success SaaS

Posted about 3 hours ago

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🔥 UX/UI Designer | E-Commerce DTC | 100% Remote EU

Posted about 3 hours ago

📍 Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa

🧭 Full-Time

💸 1400.0 - 2500.0 EUR per month

🔍 E-Commerce

🏢 Company: Foxelli Group👥 51-100 Digital Marketing E-Commerce Marketing

🔧 Requirements

2-3 years of experience in UX/UI design with a focus on e-commerce platforms, demonstrating a strong portfolio that showcases your work in optimizing user experiences and interfaces for online stores and transactional websites.
Proficiency in Figma for creating wireframes, prototypes, and high-fidelity designs, with experience in building and maintaining design systems, especially for e-commerce websites.
In-depth understanding of e-commerce UX principles, including user research, conversion optimization, checkout flow design, and information architecture tailored to online shopping experiences.
Hands-on experience with UI design—creating visually appealing, user-friendly, and brand-consistent interfaces that enhance the customer journey and drive conversions.
Solid understanding of accessibility and responsive design principles to ensure an inclusive and optimized shopping experience across all devices and platforms.
Experience with e-commerce metrics such as cart abandonment, conversion rates, and user flows, using data to refine designs and improve the overall shopping experience.
Strong communication and collaboration skills, with the ability to work closely with product managers, developers, and marketing teams to ensure a seamless integration of design and functionality.
Familiarity with web technologies (HTML, CSS) and the ability to collaborate effectively with development teams to ensure designs are implemented correctly and perform well in an e-commerce environment.
Experience with A/B testing and using insights to iterate on design elements that directly impact key business metrics like sales and user retention.

💡 Responsibilities

Lead the design process with a strong focus on user experience, ensuring the needs, pain points, and behaviors of users are at the core of every project.
Create low-fidelity wireframes and high-fidelity prototypes to map out user flows and interactions, ensuring usability and functionality are built into every design.
While UX will be your primary focus, you’ll also be responsible for crafting visually compelling UI elements, creating design systems, and ensuring consistency across all interfaces, from buttons to layouts.
Work alongside developers, brand managers, and product owners to bring designs to life. Ensure smooth integration of UX and UI design with technical functionality and brand goals.
Conduct usability tests and iterate on designs to refine the user journey, improving user interaction, ease of use, and engagement.
Ensure designs are accessible to all users, adhering to WCAG standards, and optimized for fast loading and responsive performance across all devices.
Develop and maintain a consistent design system, ensuring brand alignment, coherence, and usability across all products and platforms.
Use analytics, A/B testing, and user feedback to make informed design decisions and optimize the user experience.
Regularly monitor industry trends, emerging technologies, and best practices in UX/UI design to keep our designs innovative and competitive.
Partner with product, marketing, and tech teams to ensure the design vision aligns with business goals, user needs, and technical feasibility. Provide clear and actionable design recommendations to stakeholders.

Figma HTML CSS UI Design User Experience Design RESTful APIs Prototyping A/B testing

Posted about 3 hours ago

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🔥 Technical Support Representative - French Speaking - Remote

Posted about 3 hours ago

📍 US

🔍 ECommerce

🔧 Requirements

Business level fluency in both French and English languages, across written and spoken interactions
Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred
Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required
Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together
Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation
Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred
Must be flexible to shift work and occasional overtime in a 24x7x365 environment

💡 Responsibilities

Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day), in both French and English
Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities
Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand
Communicate with the management team and developers to improve product functionality and resolve issues
Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices
Assist customers with common billing, invoice, and account issues
Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently
Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization.

HTML CSS Javascript API testing REST API Problem Solving Customer service Written communication Verbal communication Troubleshooting Technical support Customer Success SaaS

Posted about 3 hours ago

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🔥 Sr. Web and Digital designer

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Cohere👥 251-500💰 $169,509,482 Grant 3 months ago🫂 Last layoff 8 months agoArtificial Intelligence (AI)Machine Learning Generative AI Natural Language Processing

🔧 Requirements

6-10 years of digital and web design experience, with a strong portfolio demonstrating proficiency in designing for web, email, social media, and other digital platforms.
Expertise in digital design fundamentals, including typography, color theory, grid systems, and layout principles.
Proven experience in designing and maintaining scalable design systems that work across multiple digital platforms.
Strong understanding of UX/UI principles and ability to apply them effectively in web and mobile design.
Hands-on knowledge of web development principles, processes, and boundaries, with the ability to create design assets that developers can efficiently execute.
Proficiency in design tools like Adobe Creative Suite, Figma, or similar tools plus the willingness and ability to adopt new tools as required.
Familiarity with HTML, CSS, and basic web development concepts (coding is not required, but an understanding of what is feasible and effective is essential).
Strong communication skills, including the ability to present and discuss your design rationale with stakeholders and team members in person or remotely.
Ability to work quickly through multiple iterations, while maintaining attention to detail and ensuring design solutions align with business goals and functional requirements.
Experience working in collaborative environments, with remote teams or in-person, and adapting to new tools and processes as needed.

💡 Responsibilities

Design and maintain digital design systems, templates, grid structures, and layout principles that align with the Cohere brand language across web platforms.
Deliver engaging and user-friendly digital experiences, including websites, landing pages, emails, and online campaigns.
Collaborate closely with cross-functional teams (marketing, product, web) to ensure cohesive brand execution across all digital touchpoints.
Maintain and evolve Cohere’s digital presence, ensuring it delivers on our design and brand attributes and remains fresh, modern, and relevant across all platforms.
Translate business goals into compelling digital design solutions that are optimized for performance, accessibility, innovation, and SEO.
Continually innovate and introduce fresh approaches to enhance user experience and visual impact of Cohere’s digital assets.

Adobe Creative Suite Adobe Illustrator Adobe Photoshop Figma Graphic Design HTML CSS UI Design User Experience Design Communication Skills Sketch SEO RESTful APIs Teamwork Digital Marketing Prototyping

Posted about 3 hours ago

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🔥 SEO Senior Manager

Posted about 4 hours ago

📍 United States

💸 145000.0 - 170000.0 USD per year

🔍 Fintech

🏢 Company: Nav👥 101-250💰 $44,885,985 Series C about 6 years agoFinancial Services Finance FinTech

🔧 Requirements

4+ years of SEO and Content Marketing experience
Bachelor's degree in Marketing, Communications, or related field (or equivalent experience)
Strong technical SEO expertise including site architecture, page speed optimization, schema markup, and mobile optimization
Experience developing content-driven SEO strategies similar to content-rich platforms (e.g., Nerdwallet, Investopedia)
Proficiency with SEO tools such as Ahrefs, SEMrush, Screaming Frog, Google Search Console, and Google Analytics
Experience with structured data implementation and optimization
Understanding of JavaScript frameworks and their impact on SEO
Excellent analytical skills with the ability to turn data into actionable insights
Strong cross-functional collaboration skills, particularly with content, product, and engineering teams
Ability to communicate complex SEO concepts to both technical and non-technical stakeholders
Passionate about Nav’s mission
Data-driven and analytical
Incredible cross-functional collaborator and SEO evangelist
Clear and methodical communicator and planner
Biased for action, with an entrepreneurial mindset
Experience in fintech or with SMBs a plus

💡 Responsibilities

Develop and execute a comprehensive SEO roadmap to grow the channel, covering technical, content, and keyword strategies
Conduct thorough technical SEO audits and implement recommendations to improve site health and performance
Technical SEO: Manage Nav’s Google Search Console and SEO accounts to ensure all technical updates have been made to help drive better organic rankings. Some of these technical updates will include, but are not limited to: sitemaps, robots.txt, indexing, site errors, auditing, page load speed, duplicate content errors, mobile usability, etc
Partner with engineering teams to implement technical SEO improvements and ensure site architecture supports SEO goals
Identify opportunities for on-page and off-page optimization to improve search rankings
Lead keyword research and optimization efforts to drive qualified organic traffic
Collaborate with content teams to create and optimize SEO-driven content that meets user intent
Manage all SEO metadata on nav.com, including title tags, meta descriptions, H1s, H2s, internal links, TF-IDF, semantics, and cannibalization audits.
Track, measure and report on SEO performance
Stay current on search engine algorithm updates and industry best practices
Conduct competitor analysis to identify gaps and opportunities in our SEO strategy
Present SEO strategy, performance, and recommendations to stakeholders and leadership

Data Analysis HTML CSS Javascript Google Analytics SEO RESTful APIs A/B testing

Posted about 4 hours ago

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🔥 UX Designer

Posted about 14 hours ago

📍 Indonesia, Fiji, Vietnam, Philippines, Sri Lanka

🔍 Education

🏢 Company: Moodle👥 11-50💰 $1,425,000 over 3 years agoEducation E-Learning Open Source

🔧 Requirements

Experience as a Product Designer, UX/UI Designer or similar role as part of a larger team.
Good knowledge of current UX Design & Research strategies, best practices, tools and trends for designing user friendly, accessible and responsive websites.
Basic knowledge of Frontend technology (CSS, HTML) to help improve UI on Moodle Academy and the community sites.
Good experience with design tools ( for example, Miro, Figma).
Familiar with Google Analytics to provide metrics to improve decision making process and research.
Experience with content-focussed websites.
Experience collaborating with cross-functional teams (e.g. designers, developers, product managers).
Ability to show empathy and understanding for the end-user needs.
Passion for open-source, education, and community driven projects.
Excellent communication skills in English (both written and verbal) with the ability to quickly and effectively build strong relationships, trust and credibility with stakeholders.

💡 Responsibilities

Co-designing features and enhancements with developers, designers, and product leads.
Improving usability, accessibility, and overall user satisfaction on Moodle Academy & Moodle.org.
Conducting research to understand user behaviour, needs, pain points and product improvements.
Using analytic data to support team collaboration on design decisions.
Ensuring alignment with Moodle’s UX processes, principles, and frameworks.
Engaging with the open-source community, internal experts, and stakeholders to gather insights.

Figma Frontend Development HTML CSS UI Design User Experience Design Google Analytics Content management Communication Skills Research skills Prototyping English communication A/B testing

Posted about 14 hours ago

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🔥 (951) UI Architect AEM

Posted about 15 hours ago

📍 LATAM

🔍 Software Development

🏢 Company: Nearsure👥 501-1000 Staffing Agency Outsourcing Software

🔧 Requirements

5+ Years of experience in UI development
3+ Years in AEM-specific front-end architecture
Experience leading UI teams and driving front-end development strategies in large-scale projects
Strong communication skills, with the ability to translate technical requirements into business-friendly language
Advanced English Level is required for this role as you will work with US clients.

💡 Responsibilities

Architect and Design scalable and maintainable UI solutions for AEM implementations, ensuring alignment with enterprise architecture.
Lead Development Efforts, defining best practices for front-end development in AEM projects.
Collaborate with Back-end Teams to integrate UI components seamlessly with AEM’s back-end infrastructure.
Optimize Performance, implementing caching strategies and minimizing load times across high-traffic AEM applications.
Define and Enforce UI Standards to maintain consistency across multiple AEM projects.
Support Continuous Integration (CI/CD) pipelines by implementing front-end testing frameworks, code quality checks, and automated deployment strategies.
Validate Best Practices, ensuring adherence to coding standards, accessibility guidelines, and design consistency.
Participate in Discovery & Pre-sales Activities, contributing to RFPs, RFIs, and technical proposals.
Lead UI Innovation by researching and integrating emerging front-end technologies and frameworks within AEM.
Conduct Code Reviews & Mentorship, guiding junior developers and UI engineers.
Generate Technical Documentation including UI architecture diagrams, component libraries, and performance optimization strategies.

Agile Frontend Development HTML CSS Javascript React.js Software Architecture UI Design CI/CD RESTful APIs NodeJS English communication

Posted about 15 hours ago

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🔥 Staff Software Engineer - (Remote - US)

Posted about 15 hours ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Jobgether👥 11-50💰 $1,493,585 Seed about 2 years agoInternet

🔧 Requirements

Expertise in .NET technologies, including C# and MVC.
Strong knowledge of SQL Server, Entity Framework, and REST APIs (both consumption and development).
Proficiency in front-end technologies like HTML, CSS, and JavaScript.
Experience with unit testing frameworks like NUnit, Moq, or similar.
Knowledge of Git or a similar version control system.

💡 Responsibilities

Collaborate with product and engineering teams to design, develop, and implement new features and applications.
Write high-quality, maintainable code that adheres to coding standards, compliance, and security protocols.
Contribute to architectural decisions, system design, and implementation to enhance product functionality and scalability.
Mentor and guide junior software engineers, fostering a culture of learning and continuous improvement.
Troubleshoot, debug, and resolve technical issues, ensuring timely bug fixes and system optimizations.
Participate in code reviews, ensuring adherence to best practices and performance standards.

Software Development Git HTML CSS Javascript NUnit C#.NET REST API Software Engineering Debugging

Posted about 15 hours ago

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