Lead-to-Cash Business Partner
New
B
BeyondTrustRevenue operations
Remote United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 4–7 years of experience in Revenue Operations, Business Systems, Sales Operations, or a related role with direct exposure to Salesforce-enabled processes
- Required Skills
- Salesforce
Requirements
- Have 4–7 years of experience in Revenue Operations, Business Systems, Sales Operations, or a related role, with direct exposure to Salesforce-enabled processes.
- Demonstrate strong discovery and requirements skills, including identifying root causes and defining the underlying business problem.
- Understand Lead-to-Cash processes, including lead management, opportunity management, quoting, contracting, and order management.
- Have hands-on familiarity with Salesforce in a B2B environment.
- Build relationships with business stakeholders and influence prioritization without direct authority.
- Communicate clearly in writing and verbally, translating complex topics into stakeholder-ready language.
- Show curiosity and initiative in exploring AI tools and incorporating them into day-to-day work.
- Nice to have: experience in SaaS or cybersecurity organizations.
- Nice to have: exposure to Salesforce CPQ and GTM tools.
- Nice to have: a background in consulting, technical product management, or business process architecture.
- Nice to have: familiarity with Agile/Scrum delivery models and working alongside a Salesforce Center of Excellence.
Responsibilities
- Partner with stakeholders across assigned workstreams to understand process challenges, friction, and desired outcomes.
- Diagnose root causes, clarify business problems, and refine requests before recommending a solution path.
- Review enhancement requests for completeness, strategic alignment, and impact, and define business justifications, outcomes, and success metrics.
- Assess end-to-end process and system impacts and incorporate bugs into prioritization conversations.
- Use HLE outputs to compare business value with estimated complexity and support prioritization decisions.
- Collaborate with other Lead-to-Cash Business Partners on technically complex requests.
- Work with the Salesforce CoE on requirements clarification, solution validation, prioritization, and alignment with business outcomes.
- Maintain business-area process documentation and Lead-to-Cash artifacts, and communicate decisions, roadmap updates, and releases.
- Monitor process feedback and workstream health, and recommend enhancements to improve efficiency, data quality, and scalability.
- Explore and apply AI capabilities to improve Lead-to-Cash team operations and the evaluation and delivery of systems, processes, and enhancements.
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