Certified Medical Assistant
New
W
Workit HealthTelemedicine, addiction care
Remote - United States, 8:00am-6:30pm EST (Wednesday off)Full-TimeJunior
Salary25 USD per year
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Job Details
- Experience
- One or more years of healthcare experience ... is preferred.
- Required Skills
- Customer serviceEHRHIPAA
Requirements
- Hold an active National Medical Assistant Certification.
- Provide customer service to internal and external stakeholders.
- Demonstrate strong analytical ability.
- One or more years of healthcare experience is preferred.
- Knowledge of medical terminology is preferred.
- Experience in substance use disorder treatment and/or behavioral health care is a plus.
- Maintain a dedicated, private workspace that supports HIPAA compliance.
- Be available during scheduled hours, 8:00am-6:30pm EST, four days per week, with Wednesday off.
Responsibilities
- Communicate with and support members over chat, email, and phone.
- Relay member needs to providers.
- Correspond with pharmacies and complete prior authorizations to resolve prescription issues.
- Maintain confidentiality when handling member information in compliance with HIPAA and 42 CFR Part 2 guidelines.
- Learn and maintain knowledge of the EHR, product, and communication platforms.
- Maintain a dedicated, private, quiet, distraction-free workspace that supports HIPAA compliance.
- Be available and focused during scheduled work hours and join video meetings with the camera on as needed.
- Adhere to scheduled start and end times.
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