Telephone Service Representative
New
A
Always AnswerCustomer service
Remote eligibility restrictions: PhilippinesFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceData entry
Requirements
- Type at a minimum speed of 25 words per minute.
- Have good data entry skills and strong attention to detail.
- Communicate effectively and professionally with clients.
- Use a Windows computer running Windows 11 Pro with 16GB of RAM and a quad-core processor of at least 2.5 GHz, or a supported, updated macOS computer with an M series chip and at least 16GB of RAM.
- Have dual 19-inch monitors.
- Have a dedicated internet connection with at least 7 Mbps download and 3 Mbps upload speeds, Ethernet, and no data caps; Wi-Fi and satellite connections are not accepted.
- Have a webcam and a noise-canceling headset.
- Have antivirus protection; Windows Defender is not allowed.
- Maintain a drug-free work environment and a positive, professional attitude.
Responsibilities
- Handle customer inquiries by phone in a courteous and professional manner.
- Provide accurate information to clients and resolve customer issues.
- Document each interaction and complete data entry.
- Adapt to varying client needs and call volumes while following company policies and procedures.
- Maintain exceptional attendance, punctuality, and professional phone etiquette.
View Full Description & ApplyYou'll be redirected to the employer's site
