Senior Software Engineer, Operations

New
Q
QdrantAI infrastructure
Remote - Colombia, Americas time zonesFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Clear written and spoken English.
Experience
5+ years in SRE, infrastructure, platform engineering or DevOps roles, running production systems.
Required Skills
AWSKubernetesMicrosoft AzureGoPrometheusCI/CDTerraform

Requirements

  • Have 5+ years of experience in SRE, infrastructure, platform engineering, or DevOps roles running production systems.
  • Have solid experience running Kubernetes in production, including stateful workloads or databases, and debugging Kubernetes issues.
  • Have hands-on experience with at least one major cloud provider: AWS, GCP, or Azure.
  • Have cloud networking experience, including VPCs, load balancing, DNS, and PrivateLink or Private Service Connect.
  • Have built and maintained production software in Go, or in another language and be willing to switch to Go.
  • Have experience with infrastructure-as-code such as Terraform or Crossplane, CI/CD, and GitOps.
  • Have on-call experience handling production incidents using metrics, logs, and alerting tools such as Prometheus, Grafana, or OpenTelemetry, and documenting incidents.
  • Have clear written and spoken English.
  • Use AI coding and operations tools in daily work and know when to verify their output.
  • Experience building or debugging Kubernetes operators or controllers is a plus.
  • Experience running GPU workloads on Kubernetes is a plus.

Responsibilities

  • Operate and improve regional Kubernetes clusters and cloud infrastructure hosting customer Qdrant clusters across AWS, GCP, and Azure.
  • Participate in the Americas-time-zone follow-the-sun on-call rota, respond to incidents, lead root cause analysis, and drive follow-up fixes.
  • Automate recurring manual operations and build self-service using Go and infrastructure-as-code.
  • Roll out new and dedicated Qdrant Cloud regions and make the process faster and more repeatable.
  • Improve monitoring, alerting, and runbooks to catch problems before customers notice.
  • Improve fleet reliability, performance, and cost across instance types, storage, and capacity.
  • Write infrastructure design documents and lead changes through review and rollout, including across teams.
  • Improve incident response, postmortems, and day-to-day operations, and help onboard engineers in LATAM.
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