Staff Forward Deployed Engineer, EMEA

New
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GitLabDevSecOps software
Remote Ireland; Remote, Austria; Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United KingdomFull-TimeStaff
Salary not disclosed
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Job Details

Required Skills
PostgreSQLGitKubernetesRuby on RailsGoRESTful APIs

Requirements

  • Bring Staff-level experience building, operating, or improving complex production software systems.
  • Have experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
  • Have strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.
  • Have experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or enterprise AI adoption.
  • Be able to diagnose complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
  • Have deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
  • Have experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
  • Be able to coordinate across product, engineering, field, and customer teams without formal authority.
  • Bring strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
  • Preferred: Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed.
  • Preferred: Production experience with PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools.

Responsibilities

  • Contribute production-quality code to GitLab’s product and adjacent systems.
  • Develop bug fixes, features, integrations, tooling, and performance improvements for strategic customer outcomes.
  • Work through product engineering processes including issue discovery, merge requests, testing, review, documentation, and maintainability.
  • Diagnose complex problems involving GitLab product behavior, customer architecture, Git internals, CI/CD, APIs, observability, infrastructure, networking, and cloud environments.
  • Coordinate with GitLab teams and customer technical teams to drive resolution from discovery through handoff.
  • Recommend improvements to GitLab usage, workflows, automation, and architecture based on data, traces, and systems analysis.
  • Drive governed, measurable, production-oriented adoption of GitLab Duo Agent Platform with strategic customers.
  • Resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations.
  • Create reusable guidance, reference architectures, adoption patterns, and technical thought-leadership materials.
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