Lead Forward Deployed Engineer
New
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n8nWorkflow automation
Location: Berlin Office; Secondary Locations: Bosnia, Norway, Estonia, Latvia, Slovenia, Netherlands, Hungary, Portugal, Poland, Serbia, Austria, Finland, Montenegro, London Office, Albania, Lithuania, Slovakia, Ireland, Bulgaria, Denmark, Belgium, Czech Republic, United Kingdom, Croatia, Spain, Greece. Workplace: RemoteFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company; 2+ years of experience leading and coaching technical teams.
- Required Skills
- RESTful APIs
Requirements
- Have 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company.
- Have 2+ years of experience leading and coaching technical teams.
- Have hands-on experience with workflow automation, integration platforms, or low-code tools.
- Be able to design and troubleshoot complex automation solutions.
- Have experience building production-ready workflows and integrations.
- Understand APIs, authentication, data handling, security, and enterprise architecture considerations.
- Be comfortable collaborating across Sales, Customer Success, Product, Engineering, and Partnerships.
- Balance technical delivery with business outcomes and help customers become self-sufficient.
- Be based in the relevant region (EMEA or North America) and comfortable traveling to customer sites when needed.
- Experience with n8n or similar workflow automation and low-code platforms is a nice-to-have.
- Experience with systems integrators, technical consulting partners, or external delivery teams is a nice-to-have.
- Experience establishing or scaling a regional technical delivery team is a nice-to-have.
Responsibilities
- Hire, onboard, and coach Forward Deployed Engineers across the region, partnering with Deployment Strategists on customer engagements.
- Set and maintain technical quality standards for production workflows, custom nodes, integration architectures, and customer-facing delivery.
- Manage regional team capacity, workload, and staffing while remaining hands-on with customer engagements.
- Lead engagement intake and prioritization with Customer Success, Sales, and Partnerships.
- Qualify and scope customer engagements, selecting internal FDEs and delivery partners and setting success criteria, ownership, and timelines.
- Drive customer outcomes through production-ready workflows, adoption, and handovers to Customer Success Managers; report regional results and expansion signals.
- Create reusable workflow templates, reference architectures, workshop materials, and hackathon playbooks.
- Support partner technical readiness, certification, and quality reviews.
- Work with Product and Engineering to turn customer feedback, integration gaps, feature requests, and custom node needs into priorities.
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