Clinical Support Specialist

New

SymmetrioOncology medical devices

Columbus, Ohio, United StatesFull-Time

SalaryBase: $100,000.00 Bonus: 20%

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Job Details

Bachelor’s degree in Nursing, Biology, Biomedical Engineering, Medical Technology, or a related clinical or life sciences field preferred.
Previous experience working in an operating room, surgical, procedural, or medical device environment.
Experience providing case coverage or direct clinical support during procedures preferred.
Medical device clinical support, nursing, surgical services, or similar field-based healthcare experience preferred.
Comfort working directly with physicians, nurses, and multidisciplinary hospital teams.
Strong communication, presentation, and clinical education skills.
Ability to learn and communicate technical and clinical information effectively.
Strong organizational skills and ability to manage multiple hospital accounts and scheduled procedures.
Ability to travel throughout the assigned territory.
Experience in neurosurgery, oncology, radiation oncology, or other surgical specialties is a plus, but not required.

Provide clinical support and technical expertise to medical teams using surgical technology in operating room environments.
Deliver hands-on training to neurosurgeons, OR nurses, and supporting staff.
Support site readiness activities, including system installation and qualification, with technical and engineering teams.
Attend and support live cases, assist with troubleshooting, and document case metrics.
Build relationships with clinical stakeholders and support their understanding of system capabilities.
Document post-case findings, clinical outcomes, product feedback, and procedural insights using structured reporting tools.
Connect clinical users with technical support teams and share feedback for continuous improvement.

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